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Worksheets

LO 1.1

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What type of hospitality provision is a B&B considered?

a)

Commercial (residential)

b)

Non-commercial (non-residential)

c)

Commercial (non-residential)

d)

Non-commercial (residential)

2.

Which of the following is a non-commercial (non-residential) provision?

a)

Airlines

b)

Restaurants

c)

Schools

d)

Hotels

3.

What type of service is a buffet considered?

a)

Table service

b)

Residential service

c)

Counter service

d)

Personal service

4.

Which of the following is a role in the kitchen brigade?

a)

Pastry chef

b)

Receptionist

c)

Concierge

d)

Head waiter

5.

What is a key personal attribute for working in hospitality?

a)

Rude

b)

Impatient

c)

Punctual

d)

Disorganized

6.

Which type of contract is common in the hospitality industry?

a)

Zero hours contract

b)

Lifetime contract

c)

Exclusive contract

d)

Royalty contract

7.

What is a common benefit in the hospitality industry?

a)

Stock options

b)

Company car

c)

Holiday entitlement

d)

Free housing

8.

Which of the following is a basic cost in hospitality?

a)

Marketing

b)

Labour

c)

Legal fees

d)

Insurance

9.

How can the economy impact hospitality businesses?

a)

Through strength of the economy

b)

Through weather changes

c)

Through employee preferences

d)

Through local traditions

10.

What is an example of innovative digital technology in hospitality?

a)

Manual booking

b)

Paper menus

c)

Cash registers

d)

Digital menu

11.

Which media type can impact the hospitality industry?

a)

Handwritten notes

b)

Telegrams

c)

Printed media

d)

Personal letters

12.

What is a key area of operation in the front of house?

a)

Cleaning area

b)

Storage area

c)

Seating area

d)

Cooking area

13.

Which is a large equipment used in catering kitchens?

a)

Hand mixer

b)

Floor standing food mixer

c)

Microwave

d)

Toaster

14.

What is a type of residential service in hospitality?

a)

Street food

b)

24-hour room service

c)

Vending machine

d)

Takeaway

15.

Which of the following is a non-commercial (residential) provision?

a)

Public houses

b)

Cafés

c)

Prisons

d)

Fast food outlets

16.

What is a common role in the front of house?

a)

Executive chef

b)

Concierge

c)

Kitchen porter

d)

Pastry chef

17.

Which of the following is a type of employment role in hospitality?

a)

Financial analyst

b)

Graphic designer

c)

Marketing manager

d)

Software developer

18.

What is a common type of remuneration in hospitality?

a)

Equity shares

b)

Real estate

c)

Stock dividends

d)

A salary

19.

Which of the following is a type of food service?

a)

Drive-through

b)

Family-style

c)

Curbside

d)

Self-service

20.

What is an example of a commercial (non-residential) provision?

a)

Care homes

b)

Airlines

c)

Boarding schools

d)

Hospitals