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Worksheets

CompTIA ITF+

Total questions: 92

Worksheet time: 47mins

Name
Class
Date
1.

What is the most effective method for securing data on a lost or stolen laptop?

a)

Implementing a Host-based firewall

b)

Using a Strong administrator password

c)

Using an Anti-malware software

d)

Implementing Full disk encryption

2.

In which of the given scenarios is it reasonable to anticipate some level of privacy?

a)

Sharing a comment on a friend's social media page

b)

Providing personal details on a school enrollment website

c)

Commenting on a video-sharing platform

d)

Sending emails and pictures to a close family member

3.

Select TWO types of non-volatile memory:

a)

RAM

b)

HDD

c)

ROM

d)

SSD

4.

What is the final step, after implementing and assuring of functionality of a computer problem?

a)

Test Theory

b)

Establish a Theory

c)

Document the problem

d)

Establish a plan

5.

What is the least number of a byte?

a)

Five bits

b)

Seven Bytes

c)

Eight bits

d)

Eight Bytes

6.

Joe,a user just received a new mobile device.which of the following will joe be prompted for during dvice setup?

a)

power point

b)

Screen resolution

c)

Account login information

d)

Bluetooth PIN

7.

WHICH OF THE FOLLOWING IS A FIXED STORAGE DRIVE MECHANICAL COMPONENTS?

a)

Optical drive

b)

Hard drive

c)

Solid state drive

d)

Floppy disk drive

8.

A technical is assigned to harden a laptop for a medical practice. which of the following should be used to protect PII in the event of hardware theft?

a)

Hard drive encription

b)

Disable bluetooth

c)

password expiration

d)

Host based firewall

9.

A user need to remove an application from a window computer. which of the following is the best way to remove the application?

a)

Drag the application to the trash ,and select Empty trash

b)

Right click on the appliocaation and select delete

c)

Run the uninstaller provide by the application vendor

d)

Delete the application binary

10.

Which of the following program should be used to create a.doc file?

a)

Database

b)

Spreadsheet

c)

Email

d)

Word processing

11.

After uninstalling a new workstation and setting up a user account which of the following should be complete to harden the system properly?

a)

Run software and security updates

b)

Install peripheral device

c)

Configure cloud based storage

d)

Add more cloud based storage

12.

A technician receives an email notification about an os update for a zero day virus. Which of the following steps should be performed FIRST to updates the company esrvers?

a)

Perform the updates in a test environment

b)

Perform the updates after work hours

c)

Perform the updates immediately

d)

Performed the updates during the next maintenance window

13.

Which of the following is a feature of a surge protector?

a)

Regular power voltage and wattage

b)

Provides battery backup for device

c)

Provide multiple outlets for power

d)

Generates power for devices

14.

A user has receive a file that will not open when it is selected. which of the following should the user do to open the file.

a)

Change the file extension

b)

Update the OS

c)

Reboot the computer

d)

Create a desctop shortc ut

15.

Which of the following is an example of a pointing device?

a)

Webcam

b)

Trackball

c)

Flash drive

d)

Project

16.

An application hosted for use through out an oraganization is an example of:

a)

Cloud

b)

Virtualization

c)

external

d)

direct

17.

joe a user browser to his company web page.After careful viewing joe realizes the page has a diffrent URL.which of the following BEST describe this scenario?

a)

Home banner redirection

b)

Cookie redirection

c)

Collaboration software redirection

d)

Home page redirection

18.

Which of the following connector are utilized for attaching storage peripherals to a computer?

a)

VGA,DVI,HDMI,Components/RGB

b)

PS/2 parallel ,serial

c)

RJ45,RJ11 3.5mm

d)

USB<eSATA,FireWire

19.

What is item number 1 in the picture?

a)

I/O ports

b)

Memory Slots (RAM)

c)

CPU Socket

d)

Disk Connectors (HDD, SSD)

e)

Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)

20.

What is item number 2 in the picture?

a)

I/O ports

b)

Memory Slots (RAM)

c)

CPU Socket

d)

Disk Connectors (HDD, SSD)

e)

Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)

21.

What is item number 3 in the picture?

a)

I/O ports

b)

Memory Slots (RAM)

c)

CPU Socket

d)

Disk Connectors (HDD, SSD)

e)

Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)

22.

What is item number 4 in the picture?

a)

I/O ports

b)

Memory Slots (RAM)

c)

CPU Socket

d)

Disk Connectors (HDD, SSD)

e)

Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)

23.

What is item number 5 in the picture?

a)

I/O ports

b)

Memory Slots (RAM)

c)

CPU Socket

d)

Disk Connectors (HDD, SSD)

e)

Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)

24.

When connecting a printer to a network, which of the following is needed to complete the process? (Select TWO).

a)

IP address

b)

User's password

c)

Computer’s name

d)

Subnet mask

e)

HTTP port

25.

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician

need to adjust to resolve this issue?

a)

Color depth

b)

Orientation

c)

DPI settings

d)

Resolution

26.

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician

need to adjust to resolve this issue?

a)

Color depth

b)

Orientation

c)

DPI settings

d)

Resolution

27.

When connecting a printer to a network, which of the following is needed to complete the process? (Select TWO).

a)

IP address

b)

User's password

c)

Computer’s name

d)

Subnet mask

e)

HTTP port

28.

A user installing a printer can connect it to which of the following ports? (Select FOUR).

a)

USB

b)

FireWire

c)

Serial

d)

Parallel

e)

RJ-11

29.

Which of the following is the BEST reason to backup data?

a)

To ensure data encryption

b)

To ensure data stability

c)

To ensure data security

d)

To ensure data availability

30.

Before purchasing a new video card for a PC, which of the following should be checked to ensure there will be enough electricity for the video card to function properly?

a)

GPU

b)

CPU

c)

GUI

d)

PSU

31.

Which of the following has the lowest latency?

a)

SSD

b)

NAS

c)

Blu-Ray

d)

DVD

32.

A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads. Which of the following is the MOST likely cause?

a)

The browser is incompatible with the website

b)

The workstation has been infected with malware

c)

The website is not secured by SSL

d)

The certificate of the website has expired

33.

Joe, a user, has just installed his first home wireless router. Which of the following tasks should be considered to help secure the unit from any confirmed exploits?

a)

Change the router administrator username.

b)

Change the router’s broadcasting channel.

c)

Update the unit’s firmware.

d)

Use a complex administrator password.

34.

Which of the following is the BEST security practice to use when configuring the

management options of a wireless router?

a)

Disable DHCP

b)

Change the admin password

c)

Enable SSID

d)

Enable remote administration

35.

Which of the following operating systems is very lightweight and relies heavily on Internet applications?

a)

Chrome OS

b)

Windows

c)

Linux

d)

Blackberry OS

36.

A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following?

a)

Schedule automatic updates.

b)

Enable installed OS features.

c)

Update hardware drivers.

d)

Reinstall productivity applications.

37.

Which of the following technologies allows people to communicate all over the world inexpensively?

a)

Virtualization

b)

SSID

c)

Kinetics

d)

VoIP

38.

Which of the following is a requirement to connect a smartphone to a wireless network?

a)

SSID

b)

SATA

c)

SMTP

d)

gzip

39.

Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is considered:

a)

adware

b)

spyware

c)

ransomware

d)

phishing

40.

Which of the following is considered an optical storage medium?

a)

SSD

b)

Blu-Ray

c)

Flash drive

d)

Memory card

41.

Which of the following security threats is classified as license theft?

a)

Entering the neighbor’s software key

b)

Using software to reveal a password

c)

Searching through the trash for passwords

d)

Watching what a user types on screen

42.

Which of the following allows for hands-free operation of a wireless device?

a)

Encryption

b)

Wireless passwor

c)

Bluetooth pairing

d)

Internet connectivity

43.

Which of the following connectors supports both high definition video and audio?

a)

S-video

b)

Component

c)

HDMI

d)

DVI

44.

Which of the following software is used to reduce the size of a file or folder?

a)

Desktop publishing

b)

Basic database

c)

Compression

d)

Anti-malware

45.

What is an example of a compressed file?

a)

.avi

b)

.30c

c)

.cmp

d)

.7z

e)

.zipped

46.

A user is accessing an online bank account for the first time via an Internet browser. Which of the following should the user check? (Select TWO).

a)

HTTPS before the URL

b)

Exclamation point on the status bar

c)

Lock symbol in the address bar

d)

HTTP before the URL

e)

Skull/crossbones symbol in the corner

47.

A technician just installed a new computer. Which of the following is the BEST way to manage the cables?

a)

Line the cables up neatly and wrap them together with cable ties.

b)

Leave the cables loose to prevent interference between wires.

c)

Nail the cables to the wall.

d)

Tuck the cables neatly underneath the carpet.

48.

An end-user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM?

a)

The operating system is 16-bit.

b)

The computer has corrupted RAM.

c)

The computer has a defective motherboard.

d)

The operating system is 32-bit.

e)

The computer has a virus.

49.

Which of the following are examples of video connectors? (Select TWO).

a)

VGA

b)

Serial

c)

HDMI

d)

eSATA

e)

PS/2

50.

Joe, a user, is setting up a new computer and wants to minimize the risk of a malicious software infection over the network. Which of the following should be configured on the new computer? (Select THREE).

a)

Password policies

b)

Multiple user accounts

c)

Software firewall

d)

Operating system updates

e)

Anti-malware software

51.

Which of the following is a common way to prevent physical theft of a laptop or workstation?

a)

Shred any sensitive information to prior to disposal.

b)

Avoid storing passwords near the computer.

c)

Practice good awareness skills when entering passwords/PINs.

d)

Cable and lock device securely attached to a solid object.

52.

A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?

a)

The power cable

b)

The OS version for compatibility

c)

The hard drive firmware revision

d)

The data cable

53.

(Curve Ball) - A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause?

a)

SSID broadcast is disabled

b)

Wireless password has changed

c)

Firmware update is required

d)

WPA2 is enabled

54.

(Curve Ball) - When setting up a new computer, where does a user change the date and time?

a)

Peripheral configuration

b)

Localization settings

c)

Screen resolution

d)

eSATA settings

55.

(Curve Ball) - A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method?

a)

USB storage

b)

Internal storage

c)

Direct attached storage

d)

Network attached storage

56.

Which of the following statements about High-Definition Multimedia Interface (HDMI) are true?

Each correct answer represents a complete solution. Choose two.

a)

It is capable of delivering the highest quality digital video and multi-channel digital audio on a single cable.

b)

It is an interface primarily used to connect hard disk and CD drives in a computer.

c)

It is a new I/O bus technology that has more bandwidth than PCI and AGP slots.

d)

It has two types of connectors: Type A and Type B.

57.

Which of the following protocols is widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet (VoIP)?

a)

LDAP

b)

ICMP

c)

UDP

d)

SIP

58.

Which of the following protocols provides an encryption by using the Temporal Key Integrity Protocol (TKIP)?

a)

EAP

b)

WEP

c)

IPSec

d)

WPA

59.

Which of the following typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet?

a)

Thin client

b)

Cloud computing

c)

Application Virtualization

d)

Terminal services

60.

You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit.

What should you do?

a)

You will have to uninstall the upgraded operating system.

b)

Use compatibility mode to run the 32-bit application.

c)

You will need a 32-bit version of Vista, not 64 bit.

d)

You will need to get the upgraded 64-bit version of the application.

61.

Which of the following is something that an Information Technology (IT) professional would do?

a)

Create and improve software

b)

Collect and utilize data

c)

Build and repair computers

d)

Manage grades and enrollments

62.

Which of the following BEST describes Computer Science (CS)?

a)

It has to do with collecting and utilizing data.

b)

It refers to everything that involves computers.

c)

It is the study of computers and computing concepts.

d)

It refers to meeting the technological needs of businesses.

63.

Which connector is a legacy analog video interface?

a)

DVI

b)

Display Port

c)

HDMI

d)

VGA

64.

Who created DisplayPort?

a)

Video Electronics Standard Association (VESA)

b)

INTEL

c)

Advanced Micro Devices (AMD)

d)

APPLE

65.

You need to back up just over 9 GB of data from your hard drive to an optical disc so you can store it offsite. You want to use just one disc to keep costs down, and you want to leave as little unused space on the disc as possible. What type of optical media should you use?

a)

DVD-10 (Digital Video Disc)

b)

CD-ROM (Compact Disc)

c)

DVD-18 (Digital Video Disc)

d)

Blu-Ray (BD)

66.

Into which device would you plug an RJ-11 connector?

a)

A wired headset

b)

A standard telephone

c)

A wired keyboard

d)

A network attached storage (NAS)

67.

Which statement about Firewire or USB is true?

a)

USB 1.1 has a faster transfer rate the Firewire.

b)

Both ends of the Firewire cable are the same.

c)

USB is based on IEEE 1394 standard.

d)

USB is base don Small Computer System Interface Protocol.

68.

What does the High Definition Multimedia Interface (HDMI) not provide between equipment?

a)

a video stream of data

b)

an audio stream of data

c)

power to the connected device

d)

digital content protection

69.

What type of connector would you use to connect a wired router to an Ethernet network?

a)

RJ-45

b)

HDMI

c)

RJ-11

d)

PS/2

70.

Which of the following is primarily a confidentiality concern?

a)

Eavesdropping

b)

Impersonating

c)

Destructing

d)

Altering

71.

A software developer develops a software program and writes a document with step-by-step instructions on how to use the software. The developer wants to ensure no other person or company will publish this document for public use. Which of the following should the developer use to BEST protect the document?

a)

Patent

b)

Trademark

c)

Watermark

d)

Copyright

72.

Which of the following database concepts would MOST likely use a CSV file?

a)

Data querying

b)

Data reporting

c)

Data inquiring

d)

Data persistence

73.

A help desk technician encounters an issue and wants to find out if a colleague has encountered the same issue before. Which of the following should the technician do FIRST?

a)

Check Knowledge Base

b)

Search local logs

c)

Research possible theories

d)

Question users

74.

Which of the following BEST describes the practice of providing user credentials when logging onto the network?

a)

Output

b)

Storage

c)

Input

d)

Processing

75.

Which of the following allows wireless devices to communicate to a wired network?

a)

Modem

b)

Switch

c)

Firewall

d)

Access point

76.

Which of the following computing devices would be used to provide a centralized means to distribute services to a group of clients and usually possesses a role on a LAN?

a)

Laptop

b)

Workstation

c)

Mobile phone

d)

Server

77.

Which of the following describes something in a database that refers to the unique identifier in the parent table?

a)

Attribute

b)

Constraint

c)

Foreign Key

d)

Schema

78.

For which of the following is a relational database management system MOST commonly used?

a)

Building flowcharts

b)

Storing information

c)

Generating reports

d)

Creating diagrams

79.

Which of the following BEST describes an application running on a typical operating system?

a)

Process

b)

Thread

c)

Function

d)

Task

80.

The broadcast signal from a recently installed wireless access point is not as strong as expected. Which of the following actions would BEST improve the signal strength?

a)

Update from 802.11b to 802.11g

b)

Ensure sources of EMI are removed

c)

Enable WPA2-Enterprise

d)

Use WiFi Protected Setup

81.

A user is getting an error message when trying to go to a website. A technician asks the user a few questions to find out more about the issue. The technician opens a browser locally and browses to the same site as the user. Which of the following troubleshooting steps is the technician using by browsing to the same site?

a)

Establish a plan of action.

b)

Gather information

c)

Duplicate the problem

d)

Find the root cause

82.

A user is attempting to print a document to a wireless printer and receives an error stating the operation could not be completed. Which of the following should the user do to correct this issue?

a)

Ensure both devices are connected to the LAN

b)

Enable task scheduling

c)

Reset the proxy settings to their default values

d)

Review the fault tolerance configurations

83.

Which of the following relational database constructs is used to ensure valid values are entered for a column?

a)

Schema

b)

Permissions

c)

Constraint

d)

Column

84.

A user is buying a laptop. The user will have a lot of personal and confidential information on the laptop. The user wants to ensure data cannot be accessed by anyone, even if the laptop is stolen. Which of the following should be set up to accomplish this?

a)

Encryption

b)

Compression

c)

Permissions

d)

Auditing

85.

A systems administrator uses a program that interacts directly with hardware to manage storage, network, and virtual machines. This program is an example of:

a)

a storage area network

b)

an embedded OS

c)

network attached storage

d)

a Type 1 hypervisor

86.

Which of the following is a compiled language?

a)

Perl

b)

JScript

c)

Java

d)

PowerShell

87.

Which of the following actions is the FINAL step in the standard troubleshooting methodology?

a)

Document the solution and cause.

b)

Create a new theory of cause.

c)

Research the problem online.

d)

Implement preventive measures.

88.

Which of the following is a value that uniquely identifies a database record?

a)

Foreign key

b)

Public key

c)

Primary key

d)

Private key

89.

A systems administrator wants to return results for a time range within a database. Which of the following commands should the administrator use?

a)

Select

b)

Insert

c)

Delete

d)

Update

90.

Which of the following statements BEST describes binary?

a)

A notational system used to represent an "on" or "off" state

b)

A notational system used to represent media access control

c)

A notational system used to represent Internet protocol addressing

d)

A notational system used to represent a storage unit of measurement

91.

Joe, a developer, is writing a program in which he needs to store a number that changes over the duration of the program's run. Which of the following would Joe MOST likely use to accomplish this?

a)

Loop

b)

Variable

c)

Constant

d)

Function

92.

An end user's computer has been failing to open its word processing software. An IT technician successfully solves the problem. Which of the following best describes the technician's NEXT step?

a)

Restart the computer.

b)

Contact other users.

c)

Disconnect the peripherals.

d)

Document the findings.