In psychology, it refers to a set of emotions, beliefs, and behaviors toward a particular object, person, thing, or event.

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are often the result of experience or upbringing, and they can have a powerful influence over behavior.

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Attitudes form directly as a result of experience. They may emerge due to direct personal experience, or they may result from observation.

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Social roles and social norms can have a strong influence on attitudes. Social roles relate to how people are expected to behave in a particular role or context. Social norms involve society's rules for what behaviors are considered appropriate.

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Attitudes can be learned in a variety of ways. Consider how advertisers use classical conditioning to influence your attitude toward a particular product.

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The attitude of a person is determined by psychological factors like ideas, values, beliefs, perception, etc. All these have a complex role in determining a person's attitude. Values are ideals, guiding principles in one's life, or overarching goals that people strive to obtain

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It plays a significant role in the primary stage of attitudes held by individuals. Initially, a person develops certain attitudes from his parents, brothers, sister, and elders in the family. There is a high degree of relationship between parent and children in attitudes found in them.

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It play an important role in formatting the attitudes of an individual. The culture, the tradition, the language, etc., influence a person's attitudes.

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A person's attitude also depends on issues such as his salary, status, work environment, work as such, etc.

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"It is easy to train someone to do a job, but it's very hard to train someone with poor attitude to be highly motivated."

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Explain Ice Berg Experiment

Give atleast 3 "CAN DO" Attitude

At the end of the day, the hospitality industry is about connecting with people, whether that be your customers or co-workers. Of course, skills and experience can be taught and learnt, but attitude can't and this is why it is such a critical element for employers to consider.

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