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Review Quiz for Chapter 13

Total questions: 111

Worksheet time: 56mins

Name
Class
Date
1.

Which of the following is the most common method of buying and selling goods internationally?

a)

exporting and importing

b)

countertrade

c)

a turnkey project

d)

A merger or an acquisition

2.

Which of the following steps of the strategy development process for exports involves performing market research and interpreting results obtained from the research?

a)

identification of a potential market

b)

match needs of the market to the company's abilities

c)

initiation of meetings

d)

commitment of resources

3.

Which of the following steps of the strategy development process for exports involves establishing relationships with potential local distributors?

a)

identification of a potential market

b)

match market needs to the company's abilities

c)

initiation of meetings

d)

commitment of resources

4.

Which of the following is the first step in developing a successful export strategy?

a)

identification of a potential market

b)

match market needs to the company's abilities

c)

initiation of meetings

d)

commitment of resources

5.

Which of the following is true of distributors?

a)

The use of distributors increases the exporter's control over the price buyers are charged.

b)

They are compensated with a fixed salary plus commissions based on the value of their sales.

c)

They are seldom required to take ownership of the merchandise when it enters their country.

d)

They can stunt the growth of the exporter's market share by charging very high prices.

6.

Which of the following occurs when a company sells its products to intermediaries who then resell to buyers in a target market?

a)

indirect exporting

b)

counterpurchase

c)

an acquisition

d)

a joint venture

7.

Which of the following allows a country to earn back some of the currency it pays out for imports?

a)

switch trading

b)

counterpurchase

c)

buyback

d)

barter

8.

Which of the following is the oldest known form of countertrade?

a)

counterpurchase

b)

switch trading

c)

offset

d)

barter

9.

The sale of goods and services to a country by a company that promises to buy a specific product from that country in the future is called a(n) ________.

a)
counterpurchase
b)

offset

c)

joint venture

d)

barter

10.

A company proposes that in exchange for a hard-currency sale, it will make a hard-currency purchase of an unspecified product from the buyer nation in the future. Which of the following is the company proposing?

a)

a counterpurchase

b)

an offset

c)

a buyback

d)

a barter

11.

An offset agreement differs from a counterpurchase agreement in that an offset agreement ________.

a)

fails to specify the type of product that must be purchased

b)

fails to specify the amount that will be spent on the purchase

c)

fails to give a business greater freedom in fulfilling its end of a countertrade deal

d)

fails to make a hard-currency purchase of any product from that nation in the future

12.

________ is a countertrade whereby one company sells to another its obligation to make a purchase in a given country.

a)

Franchising

b)

Joint venture

c)

Switch trading

d)

Barter

13.

Buyback is defined as ________.

a)

B) an agreement that a company will offset a hard-currency sale to a nation by making a hard-currency purchase of an unspecified product from that nation in the future

b)

A) the export of industrial equipment in return for products produced by that equipment

c)

C) the sale of goods or services to a country by a company that promises to make a future purchase of a specific product from that country

d)

D) the exchange of goods or services for a certain amount of money

14.

A form of countertrade that usually typifies long-term relationships between the companies involved is called ________.

a)
barter
b)

franchising

c)

offset

d)

buyback

15.

Which of the following statements is true of countertrade?

a)

Countertrade is practiced by countries when there is a lack of hard currency.

b)

Countertrade involves products whose prices on world markets tend to remain steady.

c)

Countertrade usually involves industrial products and computer softwares.

d)

Hedging risk in countertrade is prohibited.

16.

Which of the following is a strategic factor that influences a company's international entry mode selection?

a)

market consumption capacity

b)

market receptivity

c)

market size

d)

market intensity

17.

Which of the following statements is true of the strategic factors that influence a company's international entry mode selection?

a)

Low tariffs and high quota limits encourage market entry by means of investment.

b)

Companies that produce goods with high shipping costs prefer exporting.

c)

Companies set up production units in a host market if the total cost of production is lower in the home market.

d)

Markets that are likely to remain relatively small consider exporting as a viable option.

18.

Which of the following occurs when a company sells its products to buyers in a target market without going through intermediary companies?

a)

export through local distributors

b)

export through agents

c)

sale through export management companies

d)

sale through export trading companies

19.

Companies involved in direct exporting typically rely on ________.

a)

distributors

b)

agents

c)

export management companies

d)

export trading companies

20.

A(n) ________ exports products on behalf of an indirect exporter.

a)

local distributor

b)

subsidiary

c)

sales representative

d)

export management company

21.

Which of the following is a method of export/import financing?

a)

offset

b)

buyback

c)

switch trading

d)

documentary collection

22.

Which of the following normally takes the form of a wire transfer of money from the bank account of the importer directly to that of the exporter prior to shipment of merchandise?

a)

documentary collection

b)

letter of credit

c)

advance payment

d)

open account

23.

Advance payment is commonly used for export/import financing when ________.

a)

two parties are unfamiliar with each other

b)

the buyer has obtained credit for the transaction

c)

the transaction is for a relatively high amount

d)

the buyer has good credit rating at banks

24.

Export/import financing in which a bank acts as an intermediary without accepting financial risk is called ________.

a)

documentary collection

b)

counterpurchase

c)

buyback

d)

open account

25.

Which of the following financing methods entails the greatest risk for importers?

a)

documentary collection

b)

advance payment

c)

letter of credit

d)

open account

26.

Which of the following financing methods entails the greatest risk for exporters?

a)

supersedeas bond

b)

advance payment

c)

letter of credit

d)

open account

27.

________ is a payment method commonly used when there is an ongoing relationship between the involved parties.

a)

Advance payment

b)

Documentary collection

c)

Letter of credit

d)

Open account

28.

A document ordering the importer to pay the exporter a specified sum of money at a specified time is called a ________.

a)

bill of lading

b)

letter of credit

c)

bill of exchange

d)

management contract

29.

Which of the following is a method of export/import financing in which the importer's bank issues a document stating that the bank will pay the exporter when the exporter fulfills the terms of the document?

a)

sight draft

b)

bill of lading

c)

letter of credit

d)

bill of exchange

30.

A(n) ________ allows the bank to modify the terms of the letter only after obtaining the approval of both exporter and importer.

a)

bill of exchange

b)

bill of lading

c)

confirmed letter of credit

d)

irrevocable letter of credit

31.

Which of the following letters of credit can be modified without obtaining approval from either the exporter or the importer, by the bank issuing the letter of credit?

a)

revocable letter of credit

b)

confirmed letter of credit

c)

at sight letter of credit

d)

usance letter of credit

32.

A(n) ________ is guaranteed by both the exporter's bank in the country of export and the importer's bank in the country of import.

a)

confirmed letter of credit

b)

transferrable letter of credit

c)

revocable letter of credit

d)

irrevocable letter of credit

33.

Letters of credit are popular among traders because most of the risks are assumed by ________.

a)

distributors

b)

importers

c)

exporters

d)

banks

34.

Export/import financing in which an exporter ships merchandise and later bills the importer for its value is called ________.

a)

advance payment

b)

open account

c)

a letter of credit

d)

documentary collection

35.

The biggest advantage of an export management company is usually its ________.

a)

knowledge of the target market's cultural, political, legal, and economic conditions

b)

well-developed and extensive distribution channels and storage facilities

c)

well-rounded experience in countertrade-related activities

d)

financial understanding of investment projects and its manufacturing expertise

36.

Selling goods or services that are paid for, in whole or part, with other goods or services is called ________.

a)

indirect exporting

b)

countertrade

c)

licensing

d)

a joint venture

37.

Which of the following refers to the exchange of goods or services directly for other goods or services without the use of money?

a)

offset

b)

barter

c)

counterpurchase

d)

switch trading

38.

Which of the following is a contractual entry mode?

a)

wholly owned subsidies

b)

turnkey projects

c)

joint ventures

d)

strategic alliances

39.

Which of the following is a contractual entry mode in which a company owning intangible property grants another firm the right to use that property for a specified period of time?

a)

franchising

b)

licensing

c)

management contract

d)

strategic alliance

40.

Which of the following statements is true of licensing?

a)

Licensing restricts finances needed for international expansion.

b)

Cross licensing grants a company the right to use a property but does not grant it sole access to a market.

c)

A major advantage of licensing is that it is the least risky method of international expansion.

d)

Licensing increases the likelihood that a licensor's product will appear on the black market.

41.

Which of the following is a contractual entry mode in which one company supplies another with intangible property and other assistance over an extended period?

a)

franchising

b)

management contract

c)

licensing

d)

strategic alliance

42.

When one company is hired to design, construct, and test a production facility for a client, the arrangement is called ________.

a)

a turnkey project

b)

licensing

c)

a joint venture

d)

franchising

43.

Which of the following is an investment entry mode?

a)

licensing

b)

franchising

c)

joint venture

d)

turnkey project

44.

Which of the following is an advantage of wholly owned subsidiaries?

a)

The parent company receives all profits generated by the subsidiary.

b)

They are the least expensive investment entry modes.

c)

They help in the sharing of the cost of an international investment project.

d)

They are the least risky when compared to other investment entry modes.

45.

Which of the following types of joint ventures involve parties investing together in downstream business activities?

a)

backward integration

b)

forward integration

c)

multistage

d)

buyback

46.

Which of the following is a disadvantage of strategic alliances?

a)

They are the most expensive among the investment entry modes.

b)

They increase the likelihood that one partner will try to take advantage of the other.

c)

They create future competitors.

d)

They fail to tap into their competitors' specific strengths.

47.

Which of the following is true of counterfeit goods?

a)

Developed nations normally have the most active counterfeiting markets.

b)

Counterfeiting is more common among less visible local brands than global brands.

c)

Most counterfeit products are imitations of products that normally enjoy legal protection.

d)

Engineered industrial components and medicines are among the few categories of products that cannot be counterfeited.

48.

Which of the following is a marketplace of underground transactions that typically appear because a product is either illegal or tightly regulated?

a)

black market

b)

niche market

c)

two-sided market

d)

vertical market

49.

The physical path a product follows on its way to customers is called a(n) ________.

a)

distribution channel

b)

demand chain

c)

critical path

d)

external value network

50.

Companies along a distribution channel that work together in delivering products to customers are called ________.

a)

subsidiaries

b)

intermediaries

c)

value chains

d)

value networks

51.

Developed nations normally have the most active counterfeiting markets.

a)

TRUE

b)

FALSE

52.

Product life cycles are becoming shorter because companies are undertaking new product development at an increasingly rapid pace.

a)

TRUE

b)

FALSE

53.

The rapid pace of technological innovation today extends the life cycles of products.

a)

TRUE

b)

FALSE

54.

The term ________ refers to a company's efforts to reach distribution channels and target customers through communications such as personal selling, advertising, public relations, and direct marketing.

a)

social marketing

b)

viral marketing

c)

promotion mix

d)

positioning

55.

________ is a major component of a promotion mix.

a)

Distribution

b)

Market segmentation

c)

Pricing

d)

Public relations

56.

Which of the following promotional strategies is being used by a company that hires a fleet of trucks to drive through village squares and hand out free trial packages to potential end users?

a)

push strategy

b)

pull strategy

c)

retrenchment strategy

d)

differentiation strategy

57.

A promotional strategy designed to create buyer demand that will encourage channel members to stock a company's product is called a ________.

a)

pull strategy

b)

push strategy

c)

retrenchment strategy

d)

stability strategy

58.

Which of the following is a push strategy that companies use to promote their products?

a)

mass media advertising

b)

direct marketing techniques

c)

free trial packages

d)

retail product stocking

59.

Which of the following is a promotional strategy designed to pressure channel members to carry a product and promote it to final users?

a)

differentiation strategy

b)

retrenchment strategy

c)

push strategy

d)

pull strategy

60.

As a promotional strategy, manufacturers of products that are commonly sold through department and grocery stores often use ________.

a)

a push strategy

b)

a pull strategy

c)

retrenchment strategy

d)

stability strategy

61.

A ________ is used for a product's promotion when there are many levels of intermediaries in its distribution channel.

a)

push strategy

b)

pull strategy

c)

retrenchment strategy

d)

stability strategy

62.

Which of the following circumstances would best require a push strategy to be implemented for product promotion?

a)

channel members wield a great deal of power relative to that of producers

b)

distribution channels are lengthy

c)

buyers display a great deal of brand loyalty to particular product

d)

products in question are industrial goods

63.

Which of the following circumstances would best require a pull strategy to be implemented for product promotion?

a)

channel members wield relatively lesser power compared to that of producers

b)

buyers display a great deal of brand loyalty to a particular product

c)

distribution channels are short

d)

buyers need to be informed about the features of a product before purchase

64.

A ________ strategy is best suited for the promotion of industrial products because potential buyers usually need to be informed about a product's special features before purchase.

a)

push

b)

pull

c)

stability

d)

differentiation

65.

A company that makes its marketing program elements uniform, targeting an entire region with similar products, is demonstrating ________.

a)

customization

b)

segmentation

c)

standardization

d)

differentiation

66.

The process of sending messages about products to target markets is called ________.

a)

customer relations

b)

customer service

c)

market segmentation

d)

marketing communication

67.

Which of the following occurs when an idea to be communicated is translated into images, words, and symbols?

a)

compiling

b)

encoding

c)

parsing

d)

processing

68.

Once an audience receives a message, they interpret the meaning of the message by ________ it.

a)

preprocessing

b)

decoding

c)

parsing

d)

compiling

69.

Which of the following reflects the correct sequence of the marketing communication process?

a)

promotional message; encoding; decoding; feedback

b)

encoding; promotional message; decoding; feedback

c)

promotional message; decoding; feedback; encoding

d)

encoding; decoding; promotional message; feedback

70.

Which of the following refers to planning, implementing, and controlling the physical flow of a product from its point of origin to its point of consumption?

a)

customization

b)

distribution

c)

communication

71.

A common example of a push strategy is the creation of consumer demand through direct marketing techniques.

a)

TRUE

b)

FALSE

72.

A push strategy is the most efficient promotional strategy when distribution channels are lengthy.

a)

TRUE

b)

FALSE

73.

Emerging markets typically have fewer forms of mass media for use in implementing a pull strategy.

a)

TRUE

b)

FALSE

74.

A pull strategy is most appropriate when buyers display a great deal of brand loyalty toward one particular brand name.

a)

TRUE

b)

FALSE

75.

Firms that standardize their advertising usually control campaigns from the home office.

a)

TRUE

b)

FALSE

76.

In marketing, distribution is the process of sending promotional messages about products to target markets.

a)

TRUE

b)

FALSE

77.

A pricing policy in which one selling price is established for all international markets is called ________.

a)

dual pricing

b)

value-based pricing

c)

worldwide pricing

d)

target pricing

78.

A pricing policy in which a product has a different selling price in export markets than it has in the home market is called ________.

a)

dual pricing

b)

cost-plus pricing

c)

penetration pricing

d)

premium pricing

79.

11) Product differentiation is more likely when nations share the same level of economic development.

a)

true

b)

false

80.

12) A brand name can function as a legal property.

a)

true

b)

false

81.

13) The value customers obtain from a product is heavily influenced by the image of the country in which the product is manufactured.

a)

true

b)

false

82.

14) All company and product brand names are made up of morphemes.

a)

true

b)

false

83.

15) Counterfeiting is common among highly visible brand-name consumer goods.

a)

TRUE

b)

false

84.

16) Developed nations normally have the most active counterfeiting markets.

a)

false

b)

true

85.

7) Which of the following statements is true about international promotions?

a)

A) Most companies standardize all aspects of their international promotions to cut costs.

b)

B) Firms that standardize advertising often control campaigns from the home office.

c)

C) Companies that adapt their advertising to different markets project a consistent brand image.

d)

D) Companies discourage blending product and promotional strategies in a communication process.

86.

1) ________ are imitation products passed off as legitimate trademarks, patents, or copyrighted works.

a)

A) Giffen goods

b)

B) Counterfeit goods

c)

C) Inferior goods

d)

D) Intangible goods

87.

101) Under a turnkey project, one company supplies another with managerial expertise for a specific period of time.

a)

false

b)

true

88.

100) The primary advantage of franchising is that franchisees have a great degree of organizational flexibility.

a)

false

b)

true

89.

99) Franchising is primarily used in the manufacturing industries.

a)

false

b)

true

90.

96) Which of the following is a disadvantage of strategic alliances?

a)

A) They are the most expensive among the investment entry modes.

b)

B) They increase the likelihood that one partner will try to take advantage of the other.

c)

C) They create future competitors.

d)

D) They fail to tap into their competitors' specific strengths.

91.

95) A ________ joint venture is formed when each partner requires the same component in its production process.

a)

backward

b)

multistage

c)

forward

d)

buyback

92.

85) Low tariffs and high quota limits encourage market entry by means of investment.

a)

true

b)

false

93.

84) The most important disadvantage of a strategic alliance is that it can create a future local or even global competitor.

a)

true

b)

false

94.

83) In a backward integration joint venture, the parties choose to invest together in downstream business activities.

a)

true

b)

false

95.

72) The open account method of export/import financing is used when the two parties are unfamiliar with each other.

a)

false

b)

true

96.

70) Advance payment made by an importer to an exporter normally takes the form of a sight draft.

a)

false

b)

true

97.

69) Advance payment is the least favorable method of payment collection for exporters.

a)

false

b)

true

98.

68) Matching market needs to the company's abilities is the first step in developing a successful export strategy.

a)

true

b)

false

99.

22) The most common method used for buying and selling goods internationally is licensing.

a)

false

b)

true

100.

23) Most large companies use exporting as a means of expanding total sales when the domestic market has become saturated.

a)

true

b)

false

101.

24) Companies can achieve economies of scale by expanding into international markets.

a)

true

b)

false

102.

25) Direct exporters always sell directly to end users.

a)

false

b)

true

103.

26) Typically, indirect exporting relies on local sales representatives or distributors.

a)

false

b)

true

104.

27) Using a distributor increases an exporter's risk.

a)

false

b)

true

105.

28) Agency relationships are popular among exporters because they are easy to terminate should difficulties arise.

a)

false

b)

true

106.

29) Countertrade provides a way for firms to trade either by using a small amount of hard currency or even none at all.

a)

true

b)

false

107.

30) Countertrade is not an option for smaller companies because of the cash outlays involved.

a)

false

b)

true

108.

31) Switch trading is the export of industrial equipment in return for products produced by that equipment.

a)

false

b)

true

109.

32) A confirmed letter of credit is guaranteed by both the exporter's bank in the country of export and the importer's bank in the country of import.

a)

true

b)

false

110.

33) Letters of credit are popular among traders because banks assume most of the risks.

a)

true

b)

false

111.

34) The brand name or trademark of a company is normally the single most important item desired by a franchisee.

a)

true

b)

false