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WorksheetsReview Quiz for Chapter 13
Total questions: 111
Worksheet time: 56mins
Which of the following is the most common method of buying and selling goods internationally?
exporting and importing
countertrade
a turnkey project
A merger or an acquisition
Which of the following steps of the strategy development process for exports involves performing market research and interpreting results obtained from the research?
identification of a potential market
match needs of the market to the company's abilities
initiation of meetings
commitment of resources
Which of the following steps of the strategy development process for exports involves establishing relationships with potential local distributors?
identification of a potential market
match market needs to the company's abilities
initiation of meetings
commitment of resources
Which of the following is the first step in developing a successful export strategy?
identification of a potential market
match market needs to the company's abilities
initiation of meetings
commitment of resources
Which of the following is true of distributors?
The use of distributors increases the exporter's control over the price buyers are charged.
They are compensated with a fixed salary plus commissions based on the value of their sales.
They are seldom required to take ownership of the merchandise when it enters their country.
They can stunt the growth of the exporter's market share by charging very high prices.
Which of the following occurs when a company sells its products to intermediaries who then resell to buyers in a target market?
indirect exporting
counterpurchase
an acquisition
a joint venture
Which of the following allows a country to earn back some of the currency it pays out for imports?
switch trading
counterpurchase
buyback
barter
Which of the following is the oldest known form of countertrade?
counterpurchase
switch trading
offset
barter
The sale of goods and services to a country by a company that promises to buy a specific product from that country in the future is called a(n) ________.
offset
joint venture
barter
A company proposes that in exchange for a hard-currency sale, it will make a hard-currency purchase of an unspecified product from the buyer nation in the future. Which of the following is the company proposing?
a counterpurchase
an offset
a buyback
a barter
An offset agreement differs from a counterpurchase agreement in that an offset agreement ________.
fails to specify the type of product that must be purchased
fails to specify the amount that will be spent on the purchase
fails to give a business greater freedom in fulfilling its end of a countertrade deal
fails to make a hard-currency purchase of any product from that nation in the future
________ is a countertrade whereby one company sells to another its obligation to make a purchase in a given country.
Franchising
Joint venture
Switch trading
Barter
Buyback is defined as ________.
B) an agreement that a company will offset a hard-currency sale to a nation by making a hard-currency purchase of an unspecified product from that nation in the future
A) the export of industrial equipment in return for products produced by that equipment
C) the sale of goods or services to a country by a company that promises to make a future purchase of a specific product from that country
D) the exchange of goods or services for a certain amount of money
A form of countertrade that usually typifies long-term relationships between the companies involved is called ________.
franchising
offset
buyback
Which of the following statements is true of countertrade?
Countertrade is practiced by countries when there is a lack of hard currency.
Countertrade involves products whose prices on world markets tend to remain steady.
Countertrade usually involves industrial products and computer softwares.
Hedging risk in countertrade is prohibited.
Which of the following is a strategic factor that influences a company's international entry mode selection?
market consumption capacity
market receptivity
market size
market intensity
Which of the following statements is true of the strategic factors that influence a company's international entry mode selection?
Low tariffs and high quota limits encourage market entry by means of investment.
Companies that produce goods with high shipping costs prefer exporting.
Companies set up production units in a host market if the total cost of production is lower in the home market.
Markets that are likely to remain relatively small consider exporting as a viable option.
Which of the following occurs when a company sells its products to buyers in a target market without going through intermediary companies?
export through local distributors
export through agents
sale through export management companies
sale through export trading companies
Companies involved in direct exporting typically rely on ________.
distributors
agents
export management companies
export trading companies
A(n) ________ exports products on behalf of an indirect exporter.
local distributor
subsidiary
sales representative
export management company
Which of the following is a method of export/import financing?
offset
buyback
switch trading
documentary collection
Which of the following normally takes the form of a wire transfer of money from the bank account of the importer directly to that of the exporter prior to shipment of merchandise?
documentary collection
letter of credit
advance payment
open account
Advance payment is commonly used for export/import financing when ________.
two parties are unfamiliar with each other
the buyer has obtained credit for the transaction
the transaction is for a relatively high amount
the buyer has good credit rating at banks
Export/import financing in which a bank acts as an intermediary without accepting financial risk is called ________.
documentary collection
counterpurchase
buyback
open account
Which of the following financing methods entails the greatest risk for importers?
documentary collection
advance payment
letter of credit
open account
Which of the following financing methods entails the greatest risk for exporters?
supersedeas bond
advance payment
letter of credit
open account
________ is a payment method commonly used when there is an ongoing relationship between the involved parties.
Advance payment
Documentary collection
Letter of credit
Open account
A document ordering the importer to pay the exporter a specified sum of money at a specified time is called a ________.
bill of lading
letter of credit
bill of exchange
management contract
Which of the following is a method of export/import financing in which the importer's bank issues a document stating that the bank will pay the exporter when the exporter fulfills the terms of the document?
sight draft
bill of lading
letter of credit
bill of exchange
A(n) ________ allows the bank to modify the terms of the letter only after obtaining the approval of both exporter and importer.
bill of exchange
bill of lading
confirmed letter of credit
irrevocable letter of credit
Which of the following letters of credit can be modified without obtaining approval from either the exporter or the importer, by the bank issuing the letter of credit?
revocable letter of credit
confirmed letter of credit
at sight letter of credit
usance letter of credit
A(n) ________ is guaranteed by both the exporter's bank in the country of export and the importer's bank in the country of import.
confirmed letter of credit
transferrable letter of credit
revocable letter of credit
irrevocable letter of credit
Letters of credit are popular among traders because most of the risks are assumed by ________.
distributors
importers
exporters
banks
Export/import financing in which an exporter ships merchandise and later bills the importer for its value is called ________.
advance payment
open account
a letter of credit
documentary collection
The biggest advantage of an export management company is usually its ________.
knowledge of the target market's cultural, political, legal, and economic conditions
well-developed and extensive distribution channels and storage facilities
well-rounded experience in countertrade-related activities
financial understanding of investment projects and its manufacturing expertise
Selling goods or services that are paid for, in whole or part, with other goods or services is called ________.
indirect exporting
countertrade
licensing
a joint venture
Which of the following refers to the exchange of goods or services directly for other goods or services without the use of money?
offset
barter
counterpurchase
switch trading
Which of the following is a contractual entry mode?
wholly owned subsidies
turnkey projects
joint ventures
strategic alliances
Which of the following is a contractual entry mode in which a company owning intangible property grants another firm the right to use that property for a specified period of time?
franchising
licensing
management contract
strategic alliance
Which of the following statements is true of licensing?
Licensing restricts finances needed for international expansion.
Cross licensing grants a company the right to use a property but does not grant it sole access to a market.
A major advantage of licensing is that it is the least risky method of international expansion.
Licensing increases the likelihood that a licensor's product will appear on the black market.
Which of the following is a contractual entry mode in which one company supplies another with intangible property and other assistance over an extended period?
franchising
management contract
licensing
strategic alliance
When one company is hired to design, construct, and test a production facility for a client, the arrangement is called ________.
a turnkey project
licensing
a joint venture
franchising
Which of the following is an investment entry mode?
licensing
franchising
joint venture
turnkey project
Which of the following is an advantage of wholly owned subsidiaries?
The parent company receives all profits generated by the subsidiary.
They are the least expensive investment entry modes.
They help in the sharing of the cost of an international investment project.
They are the least risky when compared to other investment entry modes.
Which of the following types of joint ventures involve parties investing together in downstream business activities?
backward integration
forward integration
multistage
buyback
Which of the following is a disadvantage of strategic alliances?
They are the most expensive among the investment entry modes.
They increase the likelihood that one partner will try to take advantage of the other.
They create future competitors.
They fail to tap into their competitors' specific strengths.
Which of the following is true of counterfeit goods?
Developed nations normally have the most active counterfeiting markets.
Counterfeiting is more common among less visible local brands than global brands.
Most counterfeit products are imitations of products that normally enjoy legal protection.
Engineered industrial components and medicines are among the few categories of products that cannot be counterfeited.
Which of the following is a marketplace of underground transactions that typically appear because a product is either illegal or tightly regulated?
black market
niche market
two-sided market
vertical market
The physical path a product follows on its way to customers is called a(n) ________.
distribution channel
demand chain
critical path
external value network
Companies along a distribution channel that work together in delivering products to customers are called ________.
subsidiaries
intermediaries
value chains
value networks
Developed nations normally have the most active counterfeiting markets.
TRUE
FALSE
Product life cycles are becoming shorter because companies are undertaking new product development at an increasingly rapid pace.
TRUE
FALSE
The rapid pace of technological innovation today extends the life cycles of products.
TRUE
FALSE
The term ________ refers to a company's efforts to reach distribution channels and target customers through communications such as personal selling, advertising, public relations, and direct marketing.
social marketing
viral marketing
promotion mix
positioning
________ is a major component of a promotion mix.
Distribution
Market segmentation
Pricing
Public relations
Which of the following promotional strategies is being used by a company that hires a fleet of trucks to drive through village squares and hand out free trial packages to potential end users?
push strategy
pull strategy
retrenchment strategy
differentiation strategy
A promotional strategy designed to create buyer demand that will encourage channel members to stock a company's product is called a ________.
pull strategy
push strategy
retrenchment strategy
stability strategy
Which of the following is a push strategy that companies use to promote their products?
mass media advertising
direct marketing techniques
free trial packages
retail product stocking
Which of the following is a promotional strategy designed to pressure channel members to carry a product and promote it to final users?
differentiation strategy
retrenchment strategy
push strategy
pull strategy
As a promotional strategy, manufacturers of products that are commonly sold through department and grocery stores often use ________.
a push strategy
a pull strategy
retrenchment strategy
stability strategy
A ________ is used for a product's promotion when there are many levels of intermediaries in its distribution channel.
push strategy
pull strategy
retrenchment strategy
stability strategy
Which of the following circumstances would best require a push strategy to be implemented for product promotion?
channel members wield a great deal of power relative to that of producers
distribution channels are lengthy
buyers display a great deal of brand loyalty to particular product
products in question are industrial goods
Which of the following circumstances would best require a pull strategy to be implemented for product promotion?
channel members wield relatively lesser power compared to that of producers
buyers display a great deal of brand loyalty to a particular product
distribution channels are short
buyers need to be informed about the features of a product before purchase
A ________ strategy is best suited for the promotion of industrial products because potential buyers usually need to be informed about a product's special features before purchase.
push
pull
stability
differentiation
A company that makes its marketing program elements uniform, targeting an entire region with similar products, is demonstrating ________.
customization
segmentation
standardization
differentiation
The process of sending messages about products to target markets is called ________.
customer relations
customer service
market segmentation
marketing communication
Which of the following occurs when an idea to be communicated is translated into images, words, and symbols?
compiling
encoding
parsing
processing
Once an audience receives a message, they interpret the meaning of the message by ________ it.
preprocessing
decoding
parsing
compiling
Which of the following reflects the correct sequence of the marketing communication process?
promotional message; encoding; decoding; feedback
encoding; promotional message; decoding; feedback
promotional message; decoding; feedback; encoding
encoding; decoding; promotional message; feedback
Which of the following refers to planning, implementing, and controlling the physical flow of a product from its point of origin to its point of consumption?
customization
distribution
communication
A common example of a push strategy is the creation of consumer demand through direct marketing techniques.
TRUE
FALSE
A push strategy is the most efficient promotional strategy when distribution channels are lengthy.
TRUE
FALSE
Emerging markets typically have fewer forms of mass media for use in implementing a pull strategy.
TRUE
FALSE
A pull strategy is most appropriate when buyers display a great deal of brand loyalty toward one particular brand name.
TRUE
FALSE
Firms that standardize their advertising usually control campaigns from the home office.
TRUE
FALSE
In marketing, distribution is the process of sending promotional messages about products to target markets.
TRUE
FALSE
A pricing policy in which one selling price is established for all international markets is called ________.
dual pricing
value-based pricing
worldwide pricing
target pricing
A pricing policy in which a product has a different selling price in export markets than it has in the home market is called ________.
dual pricing
cost-plus pricing
penetration pricing
premium pricing
11) Product differentiation is more likely when nations share the same level of economic development.
true
false
12) A brand name can function as a legal property.
true
false
13) The value customers obtain from a product is heavily influenced by the image of the country in which the product is manufactured.
true
false
14) All company and product brand names are made up of morphemes.
true
false
15) Counterfeiting is common among highly visible brand-name consumer goods.
TRUE
false
16) Developed nations normally have the most active counterfeiting markets.
false
true
7) Which of the following statements is true about international promotions?
A) Most companies standardize all aspects of their international promotions to cut costs.
B) Firms that standardize advertising often control campaigns from the home office.
C) Companies that adapt their advertising to different markets project a consistent brand image.
D) Companies discourage blending product and promotional strategies in a communication process.
1) ________ are imitation products passed off as legitimate trademarks, patents, or copyrighted works.
A) Giffen goods
B) Counterfeit goods
C) Inferior goods
D) Intangible goods
101) Under a turnkey project, one company supplies another with managerial expertise for a specific period of time.
false
true
100) The primary advantage of franchising is that franchisees have a great degree of organizational flexibility.
false
true
99) Franchising is primarily used in the manufacturing industries.
false
true
96) Which of the following is a disadvantage of strategic alliances?
A) They are the most expensive among the investment entry modes.
B) They increase the likelihood that one partner will try to take advantage of the other.
C) They create future competitors.
D) They fail to tap into their competitors' specific strengths.
95) A ________ joint venture is formed when each partner requires the same component in its production process.
backward
multistage
forward
buyback
85) Low tariffs and high quota limits encourage market entry by means of investment.
true
false
84) The most important disadvantage of a strategic alliance is that it can create a future local or even global competitor.
true
false
83) In a backward integration joint venture, the parties choose to invest together in downstream business activities.
true
false
72) The open account method of export/import financing is used when the two parties are unfamiliar with each other.
false
true
70) Advance payment made by an importer to an exporter normally takes the form of a sight draft.
false
true
69) Advance payment is the least favorable method of payment collection for exporters.
false
true
68) Matching market needs to the company's abilities is the first step in developing a successful export strategy.
true
false
22) The most common method used for buying and selling goods internationally is licensing.
false
true
23) Most large companies use exporting as a means of expanding total sales when the domestic market has become saturated.
true
false
24) Companies can achieve economies of scale by expanding into international markets.
true
false
25) Direct exporters always sell directly to end users.
false
true
26) Typically, indirect exporting relies on local sales representatives or distributors.
false
true
27) Using a distributor increases an exporter's risk.
false
true
28) Agency relationships are popular among exporters because they are easy to terminate should difficulties arise.
false
true
29) Countertrade provides a way for firms to trade either by using a small amount of hard currency or even none at all.
true
false
30) Countertrade is not an option for smaller companies because of the cash outlays involved.
false
true
31) Switch trading is the export of industrial equipment in return for products produced by that equipment.
false
true
32) A confirmed letter of credit is guaranteed by both the exporter's bank in the country of export and the importer's bank in the country of import.
true
false
33) Letters of credit are popular among traders because banks assume most of the risks.
true
false
34) The brand name or trademark of a company is normally the single most important item desired by a franchisee.
true
false
