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Worksheets

CWP final

Total questions: 57

Worksheet time: 29mins

Name
Class
Date
1.

A laptop user wants to upgrade their system memory to improve multitasking performance.
The laptop has limited space for memory modules and uses a smaller form factor for RAM.
Which type of RAM should the user install in their laptop

a)

DIMM

b)

CPU Socket

c)

SODIMM

d)

USB Drive

2.

How many pins are in a SATA Data Cable?

a)

7

b)

13

c)

15

d)

23

3.

Which of the following is the primary function of a digitizer in a
touchscreen device?

a)

To amplify sound from the speaker

b)

To convert analog signals into digital touch input

c)

To enhance display resolution

d)

To store application data


4.

You are working on a system that uses a 4-pin Molex connector for power. The power supply
you are using has no Molex connectors but includes several SATA power connectors.
What should you do to power the legacy device?

a)

Use a SATA to Molex adapter.

b)

Use a 4-pin floppy power connector instead of Molex.

c)

Use a Molex to PCIe adapter.

d)

Replace the power supply with one that has Molex connectors.


5.

An IT administrator needs to ensure that specific network traffic is monitored and controlled
to protect the internal network from external threats. They also want to define rules for
allowing or blocking traffic.
Which device should the IT administrator configure for this purpose?


a)

Firewall

b)

Router

c)

Access point

d)

Cable Modem

6.

A user’s laptop is turning on but displaying a "No bootable device" message. You verify that
the hard drive is detected in the BIOS.
What should you do next to troubleshoot the issue?

a)

Check the boot order in BIOS and ensure the hard drive is set as the first boot device.

b)

Replace the hard drive with a known good one.

c)

Reinstall the operating system.

d)

Update the system’s BIOS

7.

A network technician is setting up a new wireless network in a large office building. They
need a WiFi standard that supports high speeds and can operate on both 2.4GHz and 5GHz
frequencies to provide flexibility in network planning and to minimize interference.
Which WiFi standard should the technician choose?

a)

802.11g

b)

802.11b

c)

802.11n

d)

802.11a


8.

A network administrator needs to set up a server that automatically assigns IP addresses to
devices on the network.
Which server role is required for this task?

a)

Web server

b)

DNS

c)

DHCP

d)

Syslog

9.

A user reports that their printer is producing faint or incomplete printouts. The print quality
seems poor despite the printer having enough ink or toner.
What should you check first to troubleshoot this issue?

a)

Check if the printhead is clogged or misaligned

b)

Reinstall the printer drivers.

c)

Check the printer’s connection to the network.

d)

Replace the printer's paper.

10.

A home user is setting up a wireless network and notices that their devices are receiving IP
addresses in the range of 169.254.x.x. The user wants to ensure that their devices receive
appropriate IP addresses from their router.
What is the likely issue and how can the user resolve it?

a)

The router's gateway address is incorrect; the user should configure the correct gateway
address.

b)

The devices are using static IP addresses; the user should set them to use private IP
addresses.

c)

The router is assigning public IP addresses; the user should set the devices to use dynamic
IP addressing.

d)

The devices are using APIPA; the user should check the router's DHCP server to ensure it is enabled.

11.

A user wants to set up a network at home to connect multiple devices wirelessly, including
laptops, smartphones, and smart home devices. They need a network that offers flexibility
and convenience for connecting devices without the hassle of cables.
Which network type is suitable for the user's requirements?

a)

SAN

b)

WLAN

c)

WAN

d)

PAN

12.

You need to configure a server to allow remote desktop connections to a Windows machine.
The default port for this service is required for the configuration.
What is the default port number for Remote Desktop Protocol (RDP)?

a)

22

b)

3389

c)

80

d)

443

13.

A technician is setting up a network infrastructure and needs to terminate Ethernet cables
with connectors that offer a secure and reliable connection. They also need to ensure
compatibility with standard network ports.
Which connector type should the technician use for terminating Ethernet cables in this
scenario?

a)

RJ11

b)

F Type

c)

RJ45

d)

ST

14.

A server administrator needs to upgrade the memory in a server to enhance its performance
and reliability. The server requires memory modules that can detect and correct errors to
ensure data integrity.
Which type of RAM should the administrator install in the server?

a)

DDR 5

b)

Virtual RAM

c)

Dual-channel RAM

d)

ECC RAM

15.

A computer enthusiast is building a high-performance gaming PC and wants to install a
storage device that offers fast data access and read/write speeds to reduce loading times in
games.
Which storage device should the enthusiast choose for the gaming PC?

a)

SSD with NVMe interface

b)

Flash drive

c)

Optical drive

d)

7,200rpm HDD

16.

A user reports frequent system crashes on their workstation after installing a new software
application. The IT technician suspects that the crashes are caused by the recent software
installation.
What should the technician do first according to the best practice methodology?

a)

Gather information from the user, identify user changes, and perform backups before
making changes.

b)

Immediately uninstall the software application to resolve the issue.

c)

Check the system's hardware configuration to identify any issues

d)

Ignore the user's report and proceed with troubleshooting the hardware components

17.

A computer's system date and time settings are consistently inaccurate, even after resetting
them multiple times. The user suspects that the motherboard might be faulty.
What should be the technician's next step to troubleshoot this issue?

a)

Replace the CMOS battery on the motherboard.

b)

Test the power supply unit (PSU) voltage output.

c)

Update the BIOS firmware.

d)

Replace the CPU cooler.

18.

A company's VoIP system experiences poor call quality, with users frequently experiencing
dropped calls and choppy audio during conversations.
What action could help improve the VoIP call quality?

a)

Replace the VoIP phones with newer models that support higher audio quality codecs.

b)

Upgrade the wireless access points to provide better coverage and signal strength.

c)

Increase the bandwidth allocation for the VoIP system to accommodate higher call volumes

d)

Implement Quality of Service (QoS) settings on the network to prioritize VoIP traffic.

19.

Mr. T needs to have mirrored storage using two 5TB drives that supports one drive failure.
What kind of RAID does he need to use?

a)

RAID 0

b)

RAID 1

c)

RAID Bug Spray

d)

RAID 5

20.

Which of these is considered 2 factor authentication?

a)

Retinal scanner/fingerprint

b)

Password/thumbprint

c)

Password/pin

d)

Password/password

21.

A user reports that their computer is running slowly, and they notice a lot of pop-up
advertisements appearing even when they are not browsing the web. What is the
first action you should take to address the issue?

a)

Run a full system scan using antivirus software

b)

Reinstall the operating system to remove all malware

c)

Clear the browser history and cache

d)

Disable Windows Defender and install a third-party antivirus

22.

A user reports that their files have been encrypted and they are being asked to pay a
Bitcoin in exchange for the decryption key. What is this malware called?

a)

Trojan Horse

b)

Cross-site scripting (XSS)

c)

Ransomware

d)

SQL Injection

23.

A person follows an employee into a secure building by walking closely behind them
and entering without using their badge. What type of social engineering attack is
this?

a)

Baiting

b)

Tailgating

c)

Pretexting

d)

Phishing

24.

You are troubleshooting network connectivity issues on a Windows 10 computer. You
suspect that the computer is not obtaining the correct IP address from the DHCP server.
Which command-line tool should you use to view the current IP configuration of the
network interfaces?

a)

ipconfig

b)

ping

c)

nslookup

d)

netstat

25.

Which filesystem type is commonly used by macOS for its storage devices, offering
features such as encryption and support for snapshots?

a)

NTFS

b)

FAT32

c)

APFS

d)

ext4

26.

An organization is implementing additional security measures to protect sensitive
data on its network. Which logical security measure involves granting users access
rights based on their job roles and responsibilities to minimize the risk of
unauthorized access?

a)

MFA

b)

Principle of least privilege

c)

ACL

d)

Active Directory

27.

A company is implementing security measures to manage and secure mobile devices
used by its employees. Which security measure allows administrators to remotely
enforce security policies, manage device configurations, and ensure compliance with
company policies on mobile devices?

a)

MFA

b)

Mobile device management

c)

ACL

d)

Folder redirection

28.

A small office has recently set up a wireless network to accommodate its employees'
mobile devices. However, the network is experiencing interference from
neighboring networks, leading to connectivity issues. What action should the
network administrator take to improve the wireless network's performance?

a)

Disabling SSID broadcast

b)

Changing the service set identifier (SSID)

c)

Enabling encryption settings

d)

Changing channels

29.

A user wants to enhance the security of their web browsing experience by using a
browser extension. However, they are concerned about potential security risks
associated with installing extensions from untrusted sources. What should the user
do to mitigate these risks?

a)

Install extensions without verifying their source

b)

Only install extensions recommended by friends

c)

Download extensions from well-known and reputable sources

d)

Disable antivirus software during extension installation

30.

After confirming malware symptoms on a computer, what action should be taken to
prevent the malware from spreading?

a)

Disable System Restore in Windows

b)

Remediate infected systems

c)

Schedule scans and run updates

d)

Quarantine infected systems

31.

An IT administrator needs to implement a reliable backup strategy for a company's
critical data. The goal is to ensure data redundancy and facilitate disaster recovery.
The strategy must comply with the 3-2-1 backup rule. Which of the following
correctly represents the 3-2-1 backup rule?

a)

Three backups on the same device, two off-site, one on-site

b)

Three total copies of the data, two on different media, one off-site

c)

Three total copies of the data, two on the same media, one off-site

d)

Three off-site backups, two on different media, one on the cloud

32.

An office is upgrading its printers, and the IT department needs to dispose of several
old toner cartridges. To comply with environmental regulations and ensure safe
disposal, what document should the IT staff refer to?

a)

User Manual

b)

Warranty card

c)

Material Safety Data Sheet (MSDS)

d)

Installation Guide

33.

An IT technician is setting up a new server room and needs to ensure proper
environmental conditions to prevent equipment failure. Which combination of
controls should be implemented to maintain optimal conditions?

a)

Compressed air, power strip, and battery backup

b)

Proper ventilation, surge suppressor, and temperature/humidity monitoring

c)

Dust cleanup, installation guide, and under-voltage event monitoring

d)

Location/equipment placement, warranty card, and power strip

34.

While assisting a customer over the phone, you notice that the customer is getting
increasingly frustrated because they do not understand the technical terms you are
using. What is the best way to communicate with this customer to ensure they
understand and feel supported?

a)

Continue using technical terms and hope they understand

b)

Explain the problem using simpler language and avoid jargon

c)

Argue with the customer to make them understand

d)

Ignore the customer's frustration and proceed with the task

35.

An IT administrator needs to manage several servers remotely in a secure manner.
The servers run on Linux, and the administrator requires a command-line interface
to execute various administrative tasks. Which remote access method should the IT
administrator use to securely manage the Linux servers?

a)

RDP

b)

VPN

c)

VNC

d)

SSH

36.

A company has employees working from home who need to securely access the
company's internal network resources. The solution must encrypt the entire
connection to protect data transmitted between the remote employees and the
company's network. Which remote access method should be implemented to
securely connect remote employees to the company's internal network?

a)

RDP

b)

VPN

c)

VNC

d)

MSRA

37.

Which network appliance is primarily responsible for analyzing network traffic for
signs of malicious activity and taking action to block or report threats in real time?

a)

Load balancer

b)

IPS

c)

IDS

d)

Firewall

38.

A network administrator receives reports of users unable to obtain IP addresses
from the DHCP server. After investigating, the administrator discovers that the
DHCP address pool is fully allocated. What is the likely outcome of this situation?

a)

Slow network performance

b)

Inability to establish network connections

c)

IP address conflicts

d)

Address pool exhaustion

39.

Which routing technology allows a router to translate private IP addresses used
within a local network to public IP addresses for communication over the internet?

a)

Border Gateway Protocol (BGP)

b)

Network Address Translation (NAT)

c)

Enhanced Interior Gateway Routing Protocol (EIGRP)

d)

Static routing

40.

Which cloud service model provides customers with complete applications
managed by the cloud provider?

a)

Software as a Service (SaaS)

b)

Network Functions Virtualization (NFV)

c)

Platform as a Service (PaaS)

d)

Infrastructure as a Service (IaaS)

41.

A company is experiencing frequent network slowdowns due to high traffic on their
web servers. The IT team decides to implement a solution to distribute the network
traffic more evenly across multiple servers. Which networking appliance should be
deployed to address this issue?

a)

Network-attached Storage (NAS)

b)

Load Balancer

c)

Firewall

d)

Proxy Server


42.

In a disaster recovery scenario, which type of DR site would be the most
cost-effective but would require significant time to set up and configure in the event
of a disaster?

a)

Active-active site

b)

Hot site

c)

Cold site

d)

Warm site

43.

A company is implementing encryption for all data transmitted between their web servers and
clients.Which layer of the OSI model is primarily responsible for handling this encryption?

a)

Session

b)

Application

c)

Presentation

d)

Transport

44.

Which type of fiber optic cable is generally used for long-distance communication
due to its ability to transmit light over greater distances with less signal loss?

a)

Multimode fiber

b)

Twinaxial cable

c)

Single-mode fiber

d)

Coaxial cable

45.

What is the main purpose of Virtual Extensible Local Area Network (VXLAN) in modern network
environments?

a)

To encrypt all data traffic across virtual private networks (VPNs).

b)

To allow all traffic to remain on local area networks, avoiding the use of remote data centers

c)

To provide Layer 2 encapsulation over Layer 3 networks, enabling efficient data center
interconnect (DCI).

d)

To increase the security of Layer 2 traffic within a single data center.

46.

Which form of encryption uses two keys for each user (one that is
private and one that is public) and is considered the stronger and more
complex form of encryption?

a)

Asymmetric

b)

Obfuscation

c)

Symmetric

d)

Key Stretching

47.

Which answer, shown below, is a one-way cryptographic function that
takes an input and generates a unique and repeatable value from the
input?

a)

Stenography

b)

Blockchain

c)

Hashing

48.

You have recently suffered a data breach that you have traced to a
malicious text that one of your users recently replied to. This form of social
engineering is known as ______.

a)

Vishing

b)

Phishing

c)

Smishing

d)

Dishing

49.

Regarding risk management, which control type is used to address a
temporary exception to an existing security requirement or to address a
security flaw or lack of a control?

a)

Corrective

b)

Detective

c)

Deterrent

d)

Compensating

50.

What is the term used to describe the ability for a company to
withstand risks and continue operations without any significant impact?

a)

Risk appetite

b)

Residual risk

c)

Risk tolerance

d)

Inherent risk

51.

A local business has decided to purchase an insurance policy to cover
any losses incurred from cybersecurity attacks rather than undertake the
time and effort required to place costly security controls and staff in place.
Which risk management strategy is being employed?

a)

Avoidance

b)

Transference

c)

Acceptance

52.

An employee at a financial firm uses their corporate laptop to download
pirated software and stream copyrighted content during their lunch break.
The activity is detected during a routine network audit, and it is found to be a
violation of company policy.
Which policy has the employee most likely violated?

a)

Data Retention Policy

b)

Acceptable Use Policy (AUP)

c)

Clean Desk Policy

d)

Remote Access Policy

53.

Your company wants to block sensitive data from being sent out via email or cloud
uploads. Which solution helps?

a)

IDS

b)

DLP

c)

NAC

d)

FIM

54.

A new web server has been added to the DMZ. It should only be accessible via
HTTPS. Which of the following firewall rules should you configure?

a)

Allow inbound traffic on TCP port 80

b)

Allow inbound traffic on TCP port 443

c)

Allow inbound traffic on UDP port 53

d)

Allow all inbound and outbound traffic


55.

A security team is investigating an advanced persistent threat (APT) that has been targeting their
organization for months. The attackers have shown a high level of sophistication, using custom
malware and avoiding detection. Which type of threat actor is most likely responsible for this type of
attack?

a)

Script kiddie

b)

Insider Threat

c)

Nation-state

d)

Hacktivist

56.

The security team at an organization needs to ensure that their security tools provide a unified view
of all security events and incidents, allowing for quicker decision-making. Which solution should they
implement?

a)

Automation and orchestration

b)

Single pane of glass

c)

Threat feed combination

d)

Data enrichment

57.

A security analyst is mapping out a recent cyber attack to understand the sequence of events and
identify where defenses failed. Which framework involves steps such as reconnaissance,
weaponization, delivery, exploitation, installation, command and control, and actions on objectives?

a)

MITRE ATT&CK

b)

Diamond Model of Intrusion Analysis

c)

Cyber kill chain

d)

OWASP Testing Guide