WorksheetsCWP final
Total questions: 57
Worksheet time: 29mins
A laptop user wants to upgrade their system memory to improve multitasking performance.
The laptop has limited space for memory modules and uses a smaller form factor for RAM.
Which type of RAM should the user install in their laptop
DIMM
CPU Socket
SODIMM
USB Drive
How many pins are in a SATA Data Cable?
7
13
15
23
Which of the following is the primary function of a digitizer in a
touchscreen device?
To amplify sound from the speaker
To convert analog signals into digital touch input
To enhance display resolution
To store application data
You are working on a system that uses a 4-pin Molex connector for power. The power supply
you are using has no Molex connectors but includes several SATA power connectors.
What should you do to power the legacy device?
Use a SATA to Molex adapter.
Use a 4-pin floppy power connector instead of Molex.
Use a Molex to PCIe adapter.
Replace the power supply with one that has Molex connectors.
An IT administrator needs to ensure that specific network traffic is monitored and controlled
to protect the internal network from external threats. They also want to define rules for
allowing or blocking traffic.
Which device should the IT administrator configure for this purpose?
Firewall
Router
Access point
Cable Modem
A user’s laptop is turning on but displaying a "No bootable device" message. You verify that
the hard drive is detected in the BIOS.
What should you do next to troubleshoot the issue?
Check the boot order in BIOS and ensure the hard drive is set as the first boot device.
Replace the hard drive with a known good one.
Reinstall the operating system.
Update the system’s BIOS
A network technician is setting up a new wireless network in a large office building. They
need a WiFi standard that supports high speeds and can operate on both 2.4GHz and 5GHz
frequencies to provide flexibility in network planning and to minimize interference.
Which WiFi standard should the technician choose?
802.11g
802.11b
802.11n
802.11a
A network administrator needs to set up a server that automatically assigns IP addresses to
devices on the network.
Which server role is required for this task?
Web server
DNS
DHCP
Syslog
A user reports that their printer is producing faint or incomplete printouts. The print quality
seems poor despite the printer having enough ink or toner.
What should you check first to troubleshoot this issue?
Check if the printhead is clogged or misaligned
Reinstall the printer drivers.
Check the printer’s connection to the network.
Replace the printer's paper.
A home user is setting up a wireless network and notices that their devices are receiving IP
addresses in the range of 169.254.x.x. The user wants to ensure that their devices receive
appropriate IP addresses from their router.
What is the likely issue and how can the user resolve it?
The router's gateway address is incorrect; the user should configure the correct gateway
address.
The devices are using static IP addresses; the user should set them to use private IP
addresses.
The router is assigning public IP addresses; the user should set the devices to use dynamic
IP addressing.
The devices are using APIPA; the user should check the router's DHCP server to ensure it is enabled.
A user wants to set up a network at home to connect multiple devices wirelessly, including
laptops, smartphones, and smart home devices. They need a network that offers flexibility
and convenience for connecting devices without the hassle of cables.
Which network type is suitable for the user's requirements?
SAN
WLAN
WAN
PAN
You need to configure a server to allow remote desktop connections to a Windows machine.
The default port for this service is required for the configuration.
What is the default port number for Remote Desktop Protocol (RDP)?
22
3389
80
443
A technician is setting up a network infrastructure and needs to terminate Ethernet cables
with connectors that offer a secure and reliable connection. They also need to ensure
compatibility with standard network ports.
Which connector type should the technician use for terminating Ethernet cables in this
scenario?
RJ11
F Type
RJ45
ST
A server administrator needs to upgrade the memory in a server to enhance its performance
and reliability. The server requires memory modules that can detect and correct errors to
ensure data integrity.
Which type of RAM should the administrator install in the server?
DDR 5
Virtual RAM
Dual-channel RAM
ECC RAM
A computer enthusiast is building a high-performance gaming PC and wants to install a
storage device that offers fast data access and read/write speeds to reduce loading times in
games.
Which storage device should the enthusiast choose for the gaming PC?
SSD with NVMe interface
Flash drive
Optical drive
7,200rpm HDD
A user reports frequent system crashes on their workstation after installing a new software
application. The IT technician suspects that the crashes are caused by the recent software
installation.
What should the technician do first according to the best practice methodology?
Gather information from the user, identify user changes, and perform backups before
making changes.
Immediately uninstall the software application to resolve the issue.
Check the system's hardware configuration to identify any issues
Ignore the user's report and proceed with troubleshooting the hardware components
A computer's system date and time settings are consistently inaccurate, even after resetting
them multiple times. The user suspects that the motherboard might be faulty.
What should be the technician's next step to troubleshoot this issue?
Replace the CMOS battery on the motherboard.
Test the power supply unit (PSU) voltage output.
Update the BIOS firmware.
Replace the CPU cooler.
A company's VoIP system experiences poor call quality, with users frequently experiencing
dropped calls and choppy audio during conversations.
What action could help improve the VoIP call quality?
Replace the VoIP phones with newer models that support higher audio quality codecs.
Upgrade the wireless access points to provide better coverage and signal strength.
Increase the bandwidth allocation for the VoIP system to accommodate higher call volumes
Implement Quality of Service (QoS) settings on the network to prioritize VoIP traffic.
Mr. T needs to have mirrored storage using two 5TB drives that supports one drive failure.
What kind of RAID does he need to use?
RAID 0
RAID 1
RAID Bug Spray
RAID 5
Which of these is considered 2 factor authentication?
Retinal scanner/fingerprint
Password/thumbprint
Password/pin
Password/password
A user reports that their computer is running slowly, and they notice a lot of pop-up
advertisements appearing even when they are not browsing the web. What is the
first action you should take to address the issue?
Run a full system scan using antivirus software
Reinstall the operating system to remove all malware
Clear the browser history and cache
Disable Windows Defender and install a third-party antivirus
A user reports that their files have been encrypted and they are being asked to pay a
Bitcoin in exchange for the decryption key. What is this malware called?
Trojan Horse
Cross-site scripting (XSS)
Ransomware
SQL Injection
A person follows an employee into a secure building by walking closely behind them
and entering without using their badge. What type of social engineering attack is
this?
Baiting
Tailgating
Pretexting
Phishing
You are troubleshooting network connectivity issues on a Windows 10 computer. You
suspect that the computer is not obtaining the correct IP address from the DHCP server.
Which command-line tool should you use to view the current IP configuration of the
network interfaces?
ipconfig
ping
nslookup
netstat
Which filesystem type is commonly used by macOS for its storage devices, offering
features such as encryption and support for snapshots?
NTFS
FAT32
APFS
ext4
An organization is implementing additional security measures to protect sensitive
data on its network. Which logical security measure involves granting users access
rights based on their job roles and responsibilities to minimize the risk of
unauthorized access?
MFA
Principle of least privilege
ACL
Active Directory
A company is implementing security measures to manage and secure mobile devices
used by its employees. Which security measure allows administrators to remotely
enforce security policies, manage device configurations, and ensure compliance with
company policies on mobile devices?
MFA
Mobile device management
ACL
Folder redirection
A small office has recently set up a wireless network to accommodate its employees'
mobile devices. However, the network is experiencing interference from
neighboring networks, leading to connectivity issues. What action should the
network administrator take to improve the wireless network's performance?
Disabling SSID broadcast
Changing the service set identifier (SSID)
Enabling encryption settings
Changing channels
A user wants to enhance the security of their web browsing experience by using a
browser extension. However, they are concerned about potential security risks
associated with installing extensions from untrusted sources. What should the user
do to mitigate these risks?
Install extensions without verifying their source
Only install extensions recommended by friends
Download extensions from well-known and reputable sources
Disable antivirus software during extension installation
After confirming malware symptoms on a computer, what action should be taken to
prevent the malware from spreading?
Disable System Restore in Windows
Remediate infected systems
Schedule scans and run updates
Quarantine infected systems
An IT administrator needs to implement a reliable backup strategy for a company's
critical data. The goal is to ensure data redundancy and facilitate disaster recovery.
The strategy must comply with the 3-2-1 backup rule. Which of the following
correctly represents the 3-2-1 backup rule?
Three backups on the same device, two off-site, one on-site
Three total copies of the data, two on different media, one off-site
Three total copies of the data, two on the same media, one off-site
Three off-site backups, two on different media, one on the cloud
An office is upgrading its printers, and the IT department needs to dispose of several
old toner cartridges. To comply with environmental regulations and ensure safe
disposal, what document should the IT staff refer to?
User Manual
Warranty card
Material Safety Data Sheet (MSDS)
Installation Guide
An IT technician is setting up a new server room and needs to ensure proper
environmental conditions to prevent equipment failure. Which combination of
controls should be implemented to maintain optimal conditions?
Compressed air, power strip, and battery backup
Proper ventilation, surge suppressor, and temperature/humidity monitoring
Dust cleanup, installation guide, and under-voltage event monitoring
Location/equipment placement, warranty card, and power strip
While assisting a customer over the phone, you notice that the customer is getting
increasingly frustrated because they do not understand the technical terms you are
using. What is the best way to communicate with this customer to ensure they
understand and feel supported?
Continue using technical terms and hope they understand
Explain the problem using simpler language and avoid jargon
Argue with the customer to make them understand
Ignore the customer's frustration and proceed with the task
An IT administrator needs to manage several servers remotely in a secure manner.
The servers run on Linux, and the administrator requires a command-line interface
to execute various administrative tasks. Which remote access method should the IT
administrator use to securely manage the Linux servers?
RDP
VPN
VNC
SSH
A company has employees working from home who need to securely access the
company's internal network resources. The solution must encrypt the entire
connection to protect data transmitted between the remote employees and the
company's network. Which remote access method should be implemented to
securely connect remote employees to the company's internal network?
RDP
VPN
VNC
MSRA
Which network appliance is primarily responsible for analyzing network traffic for
signs of malicious activity and taking action to block or report threats in real time?
Load balancer
IPS
IDS
Firewall
A network administrator receives reports of users unable to obtain IP addresses
from the DHCP server. After investigating, the administrator discovers that the
DHCP address pool is fully allocated. What is the likely outcome of this situation?
Slow network performance
Inability to establish network connections
IP address conflicts
Address pool exhaustion
Which routing technology allows a router to translate private IP addresses used
within a local network to public IP addresses for communication over the internet?
Border Gateway Protocol (BGP)
Network Address Translation (NAT)
Enhanced Interior Gateway Routing Protocol (EIGRP)
Static routing
Which cloud service model provides customers with complete applications
managed by the cloud provider?
Software as a Service (SaaS)
Network Functions Virtualization (NFV)
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
A company is experiencing frequent network slowdowns due to high traffic on their
web servers. The IT team decides to implement a solution to distribute the network
traffic more evenly across multiple servers. Which networking appliance should be
deployed to address this issue?
Network-attached Storage (NAS)
Load Balancer
Firewall
Proxy Server
In a disaster recovery scenario, which type of DR site would be the most
cost-effective but would require significant time to set up and configure in the event
of a disaster?
Active-active site
Hot site
Cold site
Warm site
A company is implementing encryption for all data transmitted between their web servers and
clients.Which layer of the OSI model is primarily responsible for handling this encryption?
Session
Application
Presentation
Transport
Which type of fiber optic cable is generally used for long-distance communication
due to its ability to transmit light over greater distances with less signal loss?
Multimode fiber
Twinaxial cable
Single-mode fiber
Coaxial cable
What is the main purpose of Virtual Extensible Local Area Network (VXLAN) in modern network
environments?
To encrypt all data traffic across virtual private networks (VPNs).
To allow all traffic to remain on local area networks, avoiding the use of remote data centers
To provide Layer 2 encapsulation over Layer 3 networks, enabling efficient data center
interconnect (DCI).
To increase the security of Layer 2 traffic within a single data center.
Which form of encryption uses two keys for each user (one that is
private and one that is public) and is considered the stronger and more
complex form of encryption?
Asymmetric
Obfuscation
Symmetric
Key Stretching
Which answer, shown below, is a one-way cryptographic function that
takes an input and generates a unique and repeatable value from the
input?
Stenography
Blockchain
Hashing
You have recently suffered a data breach that you have traced to a
malicious text that one of your users recently replied to. This form of social
engineering is known as ______.
Vishing
Phishing
Smishing
Dishing
Regarding risk management, which control type is used to address a
temporary exception to an existing security requirement or to address a
security flaw or lack of a control?
Corrective
Detective
Deterrent
Compensating
What is the term used to describe the ability for a company to
withstand risks and continue operations without any significant impact?
Risk appetite
Residual risk
Risk tolerance
Inherent risk
A local business has decided to purchase an insurance policy to cover
any losses incurred from cybersecurity attacks rather than undertake the
time and effort required to place costly security controls and staff in place.
Which risk management strategy is being employed?
Avoidance
Transference
Acceptance
An employee at a financial firm uses their corporate laptop to download
pirated software and stream copyrighted content during their lunch break.
The activity is detected during a routine network audit, and it is found to be a
violation of company policy.
Which policy has the employee most likely violated?
Data Retention Policy
Acceptable Use Policy (AUP)
Clean Desk Policy
Remote Access Policy
Your company wants to block sensitive data from being sent out via email or cloud
uploads. Which solution helps?
IDS
DLP
NAC
FIM
A new web server has been added to the DMZ. It should only be accessible via
HTTPS. Which of the following firewall rules should you configure?
Allow inbound traffic on TCP port 80
Allow inbound traffic on TCP port 443
Allow inbound traffic on UDP port 53
Allow all inbound and outbound traffic
A security team is investigating an advanced persistent threat (APT) that has been targeting their
organization for months. The attackers have shown a high level of sophistication, using custom
malware and avoiding detection. Which type of threat actor is most likely responsible for this type of
attack?
Script kiddie
Insider Threat
Nation-state
Hacktivist
The security team at an organization needs to ensure that their security tools provide a unified view
of all security events and incidents, allowing for quicker decision-making. Which solution should they
implement?
Automation and orchestration
Single pane of glass
Threat feed combination
Data enrichment
A security analyst is mapping out a recent cyber attack to understand the sequence of events and
identify where defenses failed. Which framework involves steps such as reconnaissance,
weaponization, delivery, exploitation, installation, command and control, and actions on objectives?
MITRE ATT&CK
Diamond Model of Intrusion Analysis
Cyber kill chain
OWASP Testing Guide
