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CS PRODUCT KNOWLEDGE - WEEKLY TEST

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

True or False:

A CDC request cannot be processed without either an email confirmation from the consultant or a screenshot from the CX team showing that the consultant was contacted but did not respond, and the NOC has not been submitted.

a)

True

b)

False

2.

Select company names that are not allowed as per our rules

a)

Skyline University LLC

b)

Jeevan General Trading LLC

c)

Gen-Z AI Institute LLC

d)

A-Bridge Solutions LLC

3.

What is the correct process to follow if the PO Box number in the visa application is not accepted by the ICP system?

a)

Return the application to VA AS

b)

Communicate with Team Captain

c)

Type any PO Box Number

d)

Return the application to AC VER

4.

Select correct mandatory requirements list for a App Pre-Approval Application?

a)
  • 1. Pre-Approval Form

  • 2. Immigration Form

  • 3. Passport copies of stakeholders

  • 4. Photo as per Shams Guidelines

  • 5. UID Proof

b)

1. Immigration Form

  • 2. Passport copies of stakeholders

  • 3. Photo as per Shams Guidelines

  • 4. UID Proof

c)
  • 1. Pre-Approval Form

  • 2. Passport copies of stakeholders

  • 3. Photo as per Shams Guidelines

  • 4. UID Proof

d)
  • 1. Pre-Approval Form

  • 2. Passport copies of stakeholders

  • 3. Photo as per Shams Guidelines

5.

Who has been appointed as the new Chief Operating Officer (COO) of Shams Services LLC?

a)

Rohan Francis

b)

Roshan Jacob

c)

Lambotharan Sellavel

d)

Tanha Lalwani

6.

According to our latest update, which of these documents is not required anymore for the Visa Allocation Amendment?

a)

Business Plan

b)

Bank Statement

c)

Sale of Shares

d)

Board Resolution

7.

True or False:

All offshore team members must take two days of annual leave each month. Unused leave for the month will lapse and cannot be carried forward.

a)

True

b)

False

8.

Select the official website of Shams Free Zone from the options below:

a)

shams.ae

b)

shamsfz.ae

c)

shamsfz.com

d)

shamsfreezone.ae

9.

Select the correct stakeholders structure for a branch company:

a)

1 Corporate Shareholder

1 Individual Shareholder

3 Managers

2 Directors

b)

1 Corporate Shareholder

1 Individual Shareholder

1 Managers

1 Directors

c)

1 Corporate Shareholder

2 Managers

2 Directors

d)

1 Corporate Shareholder

5 Managers

2 Directors

10.

How many additional days are included in the Visa Overstay Penalty calculation when collecting the penalties from the client?

a)

3 days

b)

4 days

c)

2 days

d)

5 days

11.

Who is responsible for updating the stakeholder and activity sections in our CRM after a company formation?

a)

Ron/ Jithin/ Prasad/ Richard

b)

ERP ZOHO Auto Sync

c)

Power BI Team

d)

Team Leaders

12.

Who should be contacted for any required changes in the ERP or ZOHO system?

a)

IT Team

b)

ERP/ ZOHO Team

c)

PMO Team

d)

CS Manager