WorksheetsBusiness Tech in Tourism Quiz
Total questions: 15
Worksheet time: 8mins
What is the term for the use of digital tools and systems to enhance business operations in tourism?
E-commerce
Business Technology
Booking Flow
CRM
Which of the following is an example of technology that supports customer self-service in tourism?
Manual logs
In-person agents
Online booking systems
Ledger books
What major benefit does technology bring to marketing in the tourism sector?
Reduced staff workload
Reduced operating hours
Broader reach and personalization
Increased paper usage
Which technology allows guests to enter their hotel room using their phone?
Travel agency app
Virtual tour software
Smart lock integration
GDS interface
What does the timeline of business technology evolution in tourism show?
Decrease in customer needs
Shift from digital to manual systems
Movement from manual to digital systems
Elimination of human workers
A travel agency shifts from phone reservations to a web-based booking platform. What category of technology does this represent?
Legacy System
Smart Device
Manual Channel
Online Booking System
Which of the following demonstrates the applying of technology in hospitality management?
Posting photos online
Installing a Property Management System (PMS) for room reservations
Writing customer feedback in a notebook
Hiring more reception staff
A tourism company uses customer browsing data to suggest customized travel packages. What trend is this?
Blockchain reservation
Contactless entry
Personalized recommendation systems
Feedback collection
Which is a direct impact of virtual/augmented reality in tourism marketing?
Manual guest registration
Interactive previews of travel experiences
Currency conversion
Carbon emission tracking
A resort uses digital payment tools, chatbot support, and online booking. What operational advantage do they likely gain?
Less electricity consumption
Reduced internet costs
Improved customer convenience and efficiency
Decrease in bookings
A start-up tour company wants to attract more tech-savvy travelers. They plan to implement virtual reality previews and a booking website. What is the most likely result of these changes?
Longer transaction times
Higher staff demand
Enhanced customer engagement and accessibility
Slower decision-making
A hotel receives complaints about long check-in times. The manager installs a Property Management System (PMS) to automate the process. What operational improvement is most expected?
More paper documentation
Increased check-in time
Faster and more organized guest check-ins
More front-desk staff needed
A travel business uses a manual guestbook and physical brochures. Their competitors use mobile apps and digital payment systems. What is the main risk for the traditional business?
Better customer loyalty
High-tech brand image
Losing market competitiveness
Increased brochure demand
You are designing a beachfront hostel business plan. To ensure seamless booking and payment, which two technologies from the presentation are best suited?
Manual form & CRM
Online booking system & POS system
Ledger book & direct walk-in
Poster & whiteboard calendar
Your group proposes a tech-enabled food tour business. You integrate a chatbot for customer inquiries and a social media campaign using VR teasers. Which benefit best justifies your approach?
Less tourist interest
High cost of printed ads
Increased digital engagement and service responsiveness
More in-person inquiries
