WorksheetsQuality Assurance
Total questions: 5
Worksheet time: 3mins
1. What does “TQM” stand for?
Total Quality Maintenance
Timely Quality Monitoring
Total Quality Management
Tested Quality Metrics
Which of the following is a key principle of TQM?
Focus on short-term profits
Individual accountability only
Customer focus
Ignore process improvement
Quality Assurance is only concerned with checking the final product.
True
False
What is the main goal of Total Quality Management?
•Continuously improve all processes and exceed customer needs
Increase employee workload to enhance productivity
Meet only the minimum required quality standards
Focus only on product appearance
According to the 6 concept / principle of Total Quality Management, who is responsible for quality in a company?
Every employee
The Intern
The Canteen Aunty
The Management
