WorksheetsConsumer Protection Quiz
Total questions: 11
Worksheet time: 6mins
What does the Consumer Protection (Fair Trading) Act (CPFTA) provide for consumers?
Recourse against unfair practices
Increased prices for goods
No rights for consumers
More aggressive sales tactics
What is a 'Consumer' as defined in the context of the Consumer Protection Act?
An individual receiving goods or services
A business entity
A supplier of goods
A government agency
What is a 'Consumer Transaction'?
The supply of goods or services by a supplier to a consumer
A transaction between two businesses
A government transaction
A transaction that does not involve goods
What does 'Good' refer to in the context of the Consumer Protection Act?
Any personal property
Only tangible property
Only intangible property
Only residential property
What is the role of a 'Supplier'?
Provides goods or services to consumers
Only sells goods
Only provides services
Does not interact with consumers
What actions are prohibited under the Consumer Protection (Fair Trading) Act?
Deceiving or misleading consumers
Providing accurate information
Offering discounts
Promoting fair trade
What is the 'Lemon Law'?
Consumer protection law for defective goods
A law about fruit sales
A law for business transactions
A law for real estate
What are the legal avenues to resolving disputes of consumer interests?
Approach the supplier
Ignore the issue
Contact the media
Leave a bad review online
What is the role of the Consumers Association of Singapore (CASE)?
Protecting consumer interests
Promoting business interests
Regulating prices
Providing legal representation
What is the time limit for filing a claim in the Small Claims Tribunals?
Within one year from the date of action
Within six months
Within two years
No time limit
What happens if a claim is not settled at the consultation before the Registrar?
It will be fixed for hearing before a Referee
It will be dismissed
It will be sent to a higher court
It will be ignored
