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WorksheetsADM 1
Total questions: 10
Worksheet time: 20mins
According to the article, what is the underlying goal of democracy?
To reduce administrative costs and bureaucracy.
To increase transparency and accountability in government.
To involve citizens with the governance of their community and acknowledge their preferences in important decisions.
To manage and deliver justice through the use of ICT.
Which of the following is NOT a benefit of using Information and Communication Technology (ICT) in e-governance, as mentioned in the article?
Enhanced government-citizen relationships.
Lower costs by reduced administrative procedures and bureaucracy.
Increased risk of corruption and bad administration.
Faster and more accurate responses to requests and/or queries.
The article proposes that successful use of ICT is characterized by three factors. Which of the following is one of those factors?
A narrow ICT-focused approach.
Integration with existing legacy systems.
Completeness, alignment, and division of benefit arrangements.
Focus on purchasing ICT components, not capabilities.
Which of the following is NOT one of the four stages of ICT-enabled change described in the article?
Excitement
Excitement
Chaos
Realism
According to the article, what is one of the essential factors for the success of e-governance initiatives?
The purchase of thousands of computers.
The establishment of relevant laws and e-services.
The development of a more detailed, lower-level analysis of skills.
Effective top managers and a long-term commitment of resources.
The conceptual framework of top management skills in e-governance is channeled on four general dimensions. Which of the following is NOT one of those dimensions?
Affective
Conative
Communication
Thecnical
In the article's proposed high-level conceptual framework of top management skills, which of the following is one of the three "interlacing" skill dimensions?
Affetive
Political
Communication
Thecnical
According to the article, why is a narrow ICT-focused approach a limiting factor in systems' development?
It limits the realization of expected benefits.
It fails to account for the need for continuous change.
It makes it difficult to manage relationships with key stakeholders.
It is not concerned with the economic factors of the project.
The article discusses the need for top managers to adjust quickly to continuous change. It mentions that this requires which of the following?
Developing a prescriptive list of skills for all situations.
Performing domestic and global environment scanning.
Performing domestic and global environment scanning.
Ignoring unconscious bias in hiring decisions.
Which author defines "e-governance" as the use of electronic means for enhancing the governing capabilities of executives or managers at different levels of an organization?
Van der Waldt (2001)
Van der Waldt (2001)
Wang (2003)
Wyld (2004)
