Dear Naser

My first week working for the Citron Company has been very good. I......(1)....... my new job. Now I need some things for my office. Can you help me? .......(2)........, there is a problem with the computer. It works very...... (3)..... (adv).... ,and it is difficult to get on the Internet. I think the computer doesn't have enough memory.

There is with the heating system in my office. The office is very cold early in the day, but ...... (4)...... the afternoon it is too hot. One last thing, my desk is very small. I need a bigger desk. Can you get me one?

Everything else is okay. Thank you for your help.

Sincerely,

Nicholas Reed, Office Specialist

ATTENTION ALL EMPLOYEES

Our office is collecting money for the ..... (5)...... of last week's terrible floods.

Many people i our city lost their homes and their ...... (6)...... in the floods. We would like to send money to help them. If you wish to make a .....(7)....... please bring a check or cash to Mr.Kim in Human Resources before 5:00 on Friday. We .......(8)....... a check in the name of everyone in the office on the Flood Fund.

Attention Sales and Marketing Professionals

CAREER FAIR

If you are looking for a position as a:

Store Manager Thursday, May 25

Sales Representative (kinh doanh) 9:30-3:30

Marketing Executive Hoover Hotel

Executive Assistant 1007 Elm Street

or other position in the Sales and Marketing field, then don't miss this event!

Free registration!

Register online at www.salesmkting.com.

onsite registration begins at 8:30. Doors open at 9:30.

Complimentary lunch buffet from 12:00-1:00 for all registered participants. All day parking in the hotel garage half-price for registered participants. Call 633-555-9730 for more information.

Don't miss our special Career Fair seminars:

How to Write a Winning Resume 10:30-11:30?

Preparing for the Job Interview 1:00-2:00

Seminars are $12 each or $20 for both, payable at the door.

Dear Sirs,

I recently (6)buy a programmable CD player at the Hartley branch of Audios Etc. Your company was recommended to me by several of my acquaintances. Therefore, although it was the first time I had visited one of your stores, I was sure you were a (7) trust company.

When the CD player was delivered to my house, I found that the player was the wrong color. I asked for black, however, the player that was delivered was red. I telephoned the Hartley (8) brand, and a very friendly clerk arranged for it to be changed. This time the programming function did not work. Again, the store changed it. Yet again there was a problem. There (9) is a big scratch on the paintwork. I had been led to believe that Audios Etc. Was a reliable company. This experience has proven the opposite to be true. I would therefore like to (10) formal register my dissatisfaction and demand a refund. Please find enclosed a completed customer complaint form.

Yours faithfully,

Matt Greer

UNIT2

One of the most mysterious places ....(1)........... world is a small island off the coast of South America called Easter Island. Easter Island is home to thousands of giant stone figures called Moai that circle the island looking outward towards the sea. The island's real name is Rapa Nui, but is called Easter Island because it was first ..(2)....... by Europeans on Easter Sunday, 1722. The island used to be ...(3)..... to thousands of pacific people who carved the giant Moai out of volcanic rock and placed them along the because of the island. No one knows exactly why the people of Easter Island carved the giant stone statues. Some people say it was to keep away evil spirits and others say it was a way to honor their ancestors. But ...(4).......... , it is still a mystery.

UNIT2

Summer ....(5)..... ! Don't miss out on this special limited- time only travel package to beautiful Hawaii. This travel package includes round trip airfare and hotel reservations for three night and four days at the Wakawaka Hotel located right .....(6)..... the white, sandy beaches of Hilo. This special package also includes free buffet breakfasts and the use of a rental car with unlimited mileage, so you can see the beautiful main island of Maui at your own ..(7)...... .This ....(8)..... package will be available for for one week only, so see your travel representative at Sunland Travel soon. You won't want to miss it!

UNIT2

Stay t the Svinkaire Hotel in Oslo Winter Wonderland Special

A little of luxury at affordable prices.

The Svinkaire Hotel and Restaurant is the oldest family-run hotel and restaurant in Iceland. For over one-hundred years the Svinkaire family has been providing the best service and comfort that the Northern Hemisphere has to offer.

Escape the cold with a Svinkaire Winter Wonderland Special Deal. From December 15'' though Marth 15'', we are offering a discount rate on all our rooms. Up to 50% cheaper than uor regular rates! Enjoy our top of the range sauna cabins, made of the finest quality wood. Or why not release your stress in one of our aromatherapy steam rooms? If you like sports why not try your hand at reindeer wrestling? Or if you are an artist at heart, you could try ice sculpture taught by Iceland's ice sculpture instructor, Sven Boorntorg.

Our rooms are all equipped with TVs and DVD players. The hotel offers a full range of DVDs to rent, including the latest releases. We also provide Internet access. The Winter Wonderland Special includes your choice of a free buffet breakfast or dinner, an evening sleigh ride to see the snow- capped mountains of Blintstroom.

Call 9223-8872 to make a reservation, or check out the Svinkaige website: www.svinkaige.com.

Obituary

Audrey sarah Ives

Beloved wife of Joan and George

It is with great sadness that the Ives family notes the passing of Audrey Sarah Ives. Mrs.Ives, aged 82, died at her home on Tuesday morning, having been in bad health for the past 18 months. She had suffered from heart trouble for the past year. She was a well- know amateur artist and often exhibited her best works at the Greenwich Art Society. Her paintings toured throughout Europe, and she even painted a portrait of the Queen. Her greatest achievement was the Alford Prize, which she won in 1985. Mrs. Ives was also a concert violinist in her younger days and performed with the Pinedale Orchestra. She also served In the Peace Corps for five years as a nurse's aide in Rwanda where she was awarded the Queen's Medal for Valor when she assisted an injured tourist who was attacked by a tiger. Mrs.Ives fought the tiger with her bare hands then provided life-saving medical attention to the tourist. In addition to her husband Albert, she is survived by a son George, a daughter Joan and four grandchildren. Flowers can be sent to the Pine Grove Funeral Home in Spring Valley.

To: All teachers

From: The principal

Re: Promoting Science

As you know, we at Grange Hight School for Girls are actively (6) try to promote the sciences to out students. Recent school league tables showed the students at Grange High School for Girls to be among the (7) lower in science-related subjects. We have fewer students choosing to study sciences, and those students who do take sciences do not get good grades. I would like (8) asking you to encourage the girls to become interested in science. Let them know that it is not "just for boys". To make sure they understand what opportunities are (9) availability to someone with a good knowledge of biology, chemistry or physics, I am inviting a series of speakers to talk about their experiences. Wherever possible, these speakers will be women from the local community who are (10) in the top of their field. Please encourage your student to attend these after- school talks.

Many thanks.

Most people assume that when an artist makes a work of art, the artist intends on the artwork being around for a long time. Sculptures and paintings that have been around for hundreds of years can still be enjoyed by art .....(1)...... today.

But in Tibet, a special type of painting is made that is not meant to be enjoyed for very long. 'There are Tibetan Buddhist sand paintings. Sand paintings are usually paintings of Mandalas, or circular designs, that are done using various colored.......(2)...... of sand.

Some sand paintings are quite large and may take months to complete. The paintings are usually done .......(3)....... a festival. Then, on the day of the festival, the paintings are revealed.

People enjoy them for a short while and then let the wind blow the sand away. Buddhists believe that sand paintings help us understand how .....(4)......... our lives are.

'When we think of graffiti, we .....(5)...... think of some kids with a can of spray paint writing their name on the side of a wall. But did you know that graffiti have been around for thousands of years? The oldest known graffiti come from Egypt. Some of the workers who built the pyramids were known to have scratched their names on some of the .......(6)........ stones over 2,500 years ago!

Graffiti shows up in the strangest of places. During World War II, allied soldiers used to write graffiti on the sides of bombs and artillery shells before ....(7)..... them at the enemy. (8).............., graffiti are seen as a type of urban art from. Many cities hold graffiti contests where groups of artists called "crews" compete to see who has the best artistic skills.

Multiple Marke, Inc.

Department Heads Meeting

Monday, April 15 4:00 p.m

Place:Company Caeteria

AGENDA

1. Budget report

   Marguerite Rodin

2. Fall conference plans

   Cindy Lee

3. New hiring policy

   Yasser Ahmed

4. Office supplies issues

   Jan Petersen

To: Sam Blair

From: Rose Daniels

Subject: Yesterday's Meeting

Mr. Blair,

The meeting yesterday went as planned, for the most part. It started on time and everyone was there, except you, of course. We rearranged the order of the agenda a bit. We talked about the third item first because it's such a pressing issues for all of us. We were able to get to all items on the agenda because we agreed to stay until everything was finished. The meeting lasted two and a half hours. Also, we chanced the location. The cafeteria was being cleaned, so we moved the meeting to the lounge. It worked out fine. We set the date for next month's meeting. It will be on the 18th.

Rose

TO: All Atlantic Corporation Employees

FROM: Myrtle Stem bridge, Chief Financial Officer

RE: Two- day unpaid leave

DATE: June 3

It is my unhappy duty to inform you that the Board of Directors has voted to impose a two-day layoff for all employees in order to avoid an operating budget short fall. The company is facing a serious crisis due to poor profits over the past two quarters. The budget is short by about $13 million and, according to out bylaws, the budget must be balanced by June 30, the end of this fiscal year.

It is necessary for all employees to give up two day's pay in order to put an end to the budget crisis. Employees are to speak to their supervisors regarding scheduling the two days that they are not to report to work.

According to the agreement reached between Atlantis Corp and the union, employees will be reimbursed for the days they lose during the first six months of the next fiscal year if profits improve.

I sincerely regret the need to take such drastic measures to end the current budget crisis, but with your cooperation, we can see this through.

To: All sales personnel

From: The manager

Re: Wireless Internet

It has come to my attention that a lot of out (6) customer are not aware that their computer have a wireless Internet connection capability. Recently several customers have connection have contacted the store asking how to go about (7) set up an Internet connection. We always asked customers for details their computers, and we discovered that a lot of these had bought their computers at our store. All of them had computers with the technology for a wireless connection. Be sure to explain all functions very (8) careful before making a sale. Show the customer how easy it is (9) connect to the Internet in out store. We'd like you to show each customer how to apply for their in warranty online. It will give a good (10) impress of our store, and help the customer, too.

Thank you.