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Keeta POS Training

Total questions: 11

Worksheet time: 7mins

Name
Class
Date
1.

What are the steps you need to follow to start merchant POS training?

a)

Open BD app - Claimed - POS terminal binding - scan POS SN

b)

Open BD app - Workbench - setup - scan POS SN

c)

Open BD app - Workbench - POS terminal binding - scan POS SN

d)

Open Talabat - Workbench - POS terminal binding - scan POS SN

2.

How can I connect the POS to the internet?

a)

WIFI

b)

Bluetooth

c)

wired internet

d)

SIM card

3.

while doing Business Setup for mechant, you may choose ..... for order accepting

a)
  • Auto Rejecting

b)
  • Auto Accepting

c)
  • Manual Accepting

d)

All the above

4.

If a merchant is Receiving Orders manually, they have to accept within 5 mins or the order will be .........

a)

Accepted automatically.

b)

Rejected automatically.

c)

Delivered automatically.

5.

Merchant meal prep time is 15 mins, but they can extend ...... mins to the order

a)

5 mins

b)

10 mins

c)

15 mins

d)

20 mins

6.

for order cancellation or refunds, merchant can choose to approve or decline refund request within 15 mins, otherwise ..........

a)

user will get a voucher or 15 AED.

b)

refund will be declined automatically.

c)

merchant will get a 50 AED fine.

d)

refund will be approved automatically.

7.

A merchant set a menu item as "unavailable" for 1 week, they must wait 1 week until they can put this item back in the menu.

a)

True

b)

False

8.

to put an item back on the menu you need to ......

a)

contact the account manager.

b)

turn on the yellow button next to the item.

c)

upload the whole menu again.

d)

restart the device.

9.

when a merchant need to stop accepting orders, they can set their status as Busy for ......

a)

15 mins

b)

30 mins

c)

45 mins

d)

60 mins

10.

when giving the POS device to the merchant make sure they ........

a)

sign an NOC to use the POC

b)

sign the printed acknowledgment receipt of POS

11.

the location of POS device and the location of the store must be within ........ , otherwise it will cause wrong pin.

a)

150m

b)

100m

c)

200m

d)

250m