WorksheetsConflict Management - Defining Conflict
Total questions: 11
Worksheet time: 6mins
Which of the following is NOT a discussed result of conflict?
Lack of motivation
Smooth communication
Reduction in productivity
Loss of skilled workers
Which of the following statements describes a conflict?
A. Belief in someone's ability and reliability
B. Mindset of which parties take efforts to build or maintain a healthy relationship with each other
C. Disagreement through which parties involved perceive a threat to their need, interests or concerns
D. Ability to perform an action or the possession of control or influence over others
Which of the following describes a conflict which happens between a supervisor and a subordinate?
Intrapersonal conflict
Group conflict
Intergroup conflict
Interpersonal conflict
Which of the following statements describes a group conflict?
Conflict among two or more teams in the same organization, or among different organization
Conflict among individuals
Conflict among nations
Conflict which occurs within a person
Which of the following is NOT a discussed example of a threat which causes a conflict?
A threat to one’s position
A threat to one’s income
A threat to one’s family
A threat to one’s power in the organization
Which of the following is an example of intrapersonal conflict?
Argument between a manager and an employee
Dispute between two organizations
Struggle within an individual over making a decision
Disagreement between two departments
Which of the following is a positive outcome of conflict in an organization?
Loss of trust among team members
Increased absenteeism
Decreased communication
Improved problem-solving and innovation
What type of conflict occurs when two teams in the same company compete for limited resources?
Intergroup conflict
Intrapersonal conflict
Interpersonal conflict
Organizational conflict
Which of the following is a common cause of conflict in organizations?
Effective teamwork
Ambiguity in roles and responsibilities
Strong leadership
Clear communication of goals
What is the primary focus when resolving interpersonal conflict?
Increasing competition among team members
Ignoring the issue
Identifying the root cause of disagreement
Assigning blame to one party
Which of the following best describes organizational conflict?
Conflict between a manager and their subordinate
Argument between friends outside work
Dispute between two or more organizations
Disagreement within an individual
