WorksheetsQuiz 1
Total questions: 10
Worksheet time: 5mins
What three key factors are considered by Amex while assigning new commercial limits?
Customer preferences, card color, and marketing offers
Internal performance, model scores, and financial/bank statements
Social media activity, shopping category, and geography
Number of employees, office size, and revenue goals
If the requested limit is too high for automatic approval, what additional information is typically asked from the customer?
Favorite vacation details
Latest business documents (like bank statements)
Number of employees in their office
We do not ask for any additional information
What is the full form of TPP?
Third part payment processors
Transactional Payment Platform
Temporary Payment Protocol
Trusted Payer Program
Which of the following is relevant to merchant risk?
Merchant Non-Delivery risk
Charge Backs
Merchant Limit
Merchant ADSS
What is the process in which American Express reaches out to customers with line increase offer?
Incremental Contingent Liability Process
Initial Line Assignment
Proactive Line Increase
Reactive Line Increase
Proactive/ Reactive Line Increase processes are part of the line reallocation strategies of Amex
True
False
A customer initiates a transaction at a shopping store. The customer has a limit of $1000 and exposure of $100. The customer hasn’t paid for 2 cycles. What action would Amex take?
Approve the transaction normally
Increase the customer’s limit to allow the purchase
Decline the transaction
Send a payment reminder ICN immediately
A customer needs to pay Amex within 30 days. He hasn’t paid for 28 days. If he doesn’t pay in the remaining 2 days, his transaction may get declined. What would Amex do?
Decline all new transactions immediately
Send a payment reminder ICN
Increase his exposure limit temporarily
Call the merchant to stop transactions
What is the full form of BLOC?
Blueprint Line of Credit
Business Line of Credit
Business Line of Capital
Basic Line of Capital
BLOC became a part of Amex by acquiring _____________ company
Kabbage
Bluevine
BodesWell
None of these
