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WorksheetsProject +4
Total questions: 82
Worksheet time: 41mins
The project manager decides to move forward without allowing changes to the existing process. Which of the following techniques is the project manager using?
Forcing
Avoiding
Compromising
Smoothing
The quarterly financial report displays losses from a project even though the project was completed successfully several weeks ago. Which of the following actions should the project manager perform next?
Remove access.
Complete the project sign-off.
Release the resources.
Outline the lessons learned.
A project sponsor has asked for a log listing all the bugs identified within a specific project. Which of the following tools should the project manager provide to the sponsor?
Change log
Issue log
Risk register
Defect log
Which of the following best describes the difference between the current state and the desired future state in project management?
A. The current state is a high-level view of the project scope, and the desired state is what is happening right now.
B. The current state is where the business is now, and the desired state is where the project is going
The current state is a high-level view of the project scope, and the desired future state is the
specific outcome the business wants.
The current state defines the specific outcome the business wants, and the desired state
documents what is happening now that prevents it.
A project manager needs to update the project sponsor and senior stakeholders about the progress of a project. Which of the following tools will the project manager MOST likely use?
Dashboard
Gantt chart
Work breakdown structure
Requirements Traceability Matrix
Which of the following activities are important parts of the closing phase? (Select two).
Locking risks
Completing the work breakdown structure
Releasing resources
Updating stakeholder register
Closing contracts
A stakeholder raises a concern with a project manager because of the number of emails that have been received before a coding release. Which of the following actions should the project manager take next?
A. Inform the CCB to stop communication.
B. Establish a RACI matrix.
C. Escalate the communication issues.
D. Revise the communication plan.
While managing a project, a PM is assigned to work on a second project. The second project becomes more complex and monopolizes the PM's time. The PM learns that a similarly time-consuming project was executed previously in the organization. Which of the following actions should the PM take?
Perform a root cause analysis.
Organize a stakeholder meeting
Escalate the issue to the CCB
Contact the PMO for assistance.
While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?
Instruct the team members to set their speakers to maximum volume and mute their
microphones.
Require everyone to turn on their cameras and use the same background filter.
Encourage the use of the chat and use plain language when speaking.
Allow one person to speak at a time after receiving acknowledgment from the facilitator.
A project team is working remotely from different locations across the country. As part of a lessons-learned exercise, the project manager would like to identify the level of engagement among project team members. Which of the following would be the best tool for the project manager to use?
Meeting chat
Real-time survey
Whiteboard
A manufacturing company is experiencing a high number of defects in its products and wants to identify the root cause to improve its processes. Which of the following should the company use?
Run charts
Fishbone/Ishikawa diagrams
Scatter plot
Decision tree
Two project team members are assigned to set up new work areas and are disagreeing
about the placement of hardware and peripherals at the end users' desks. The requirements do not
specify where to place the items, just what is needed in each space. Which of the following should the project manager do to resolve the conflict?
Send out a survey to the potential end users to gather information about the best functional setup for work productivity.
Provide clear instructions based on personal preference and aesthetics for setup of the work areas.
Explain to team members that the placement of the items is not too important, as long as everything is connected and working.
Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.
A project manager wants to be confident that the most crucial functions of a new software build work and that the software is ready for the next testing phase. Which of the following types of testing should be done?
Performance
Smoke
Regression
Unit
Which of the following considers factors such as reliability, scalability, security, and cost-effectiveness within project goals and objectives?
DevOps architecture
Computing services
Data warehouse
Networking and connectivity
A project manager needs to develop a way to control who can modify documents, artifacts, and other data related to the product. Which of the following would be the best way to accomplish this objective?
Define access requirements.
Develop a transition plan.
Create a responsibility assignment matrix.
Create a work breakdown structure.
A project was closed according to the planned project schedule. Security teams later identified that one of the contractors stole data after the project's closure. Which of the following would have most likely prevented the data from being stolen?
Removing access
Closing contracts
Project sign-off
Project evaluation
When assigning access, classifying information based on sensitivity is referred to as:
Digital security
Physical security
Data security
Operational security
Given the following network diagram: Which of the following is the critical path?
A. A-C-G-K-M
B. A-B-D-I-L-M
C. A-B-E-J-L-M
D. A-B-F-L-M
A development team, which is working on a software project demonstrates software functionality to project stakeholders a week before the implementation date. Several stakeholders comment that the software does not meet the communicated expectations. Which of the following tools should the project manager use to validate the functionality?
Project status report
Requirements Traceability Matrix
Detect log
Signed project charter
Work breakdown structure
Which of the following is the best alternative to allow multiple users to edit a project plan in real time?
Send the file through email as an attachment
Share access to the file on a wiki knowledge base.
Access the file through an online application.
Schedule an in-person meeting to review the plan
Which of the following is an activity related to operational security?
Processing background screening
Setting up a firewall
Establishing a zone of trust
Implementing multifactor authentication
Which of the following BEST describes how an organization should coordinate management of multiple related projects?
Establish a program.
Apply the SDLC process.
Consult the CCB.
Use different frameworks
A project manager is assigned an initiative in a highly regulated industry that requires employees to safeguard certain pieces of PII. Which of the following is the best approach for the project manager to keep the information confidential?
Encryption
Multifactor authentication
Quality assurance
Password protection
Which of the following statements best represents a network issue?
Cell phones served by a specific telecom company are getting a "no service" message.
The development team on the fourth floor is unable to access servers and email services.
A user cannot connect to Wi-Fi because of a wrong ID or password.
A user is receiving an automatic reply message saying that an email address does not exist.
A project manager is beginning a new project that will include a high number of complex deliverables. Which of the following is the best to use to track deliverables that are yet to be completed?
Resource management system
Issue log
Ticketing system
Backlog
Which of the following is a metric that measures how well the information security program aligns with the operational objectives of the organization?
Percentage of controls with identified business owners
Percentage of risk investments with defined business cases
Ratio of control cost to operational budget
Senior management satisfaction scores related to the security program
An organization was fined due to an audit finding that revealed a third-party vendor was able to see secured project information in a recently implemented system. Which of the following was the cause of this situation?
The ticket system provided access by default without any approval.
The project manager did not perform proper project planning.
The system is lacking proper access controls.
Sensitive data was incorrectly classified during the audit process.
During the execution phase of a project, team members have been constantly disagreeing about the tasks they have been assigned. Which of the following is most likely the reason they are disagreeing?
Some work packages are missing from the WBS.
Information is missing from the RACI matrix.
New knowledge bases were introduced.
Team touch points are missing.
A project manager learns that a handful of resources from the project were pulled off the project to work on a higher priority project. The project manager had previously captured this information based on indicators of this potential change. Which of the following is the sequence of these events?
Issue, issue
Issue, risk
Risk, issue
Risk, risk
Which of the following would be the most helpful in providing customers with an application accessible via a web browser?
IaaS
SaaS
PaaS
XaaS
The client asks the project manager to establish a communication channel. The client wants to understand what is needed from them and to know the project's level of compliance with the budget. Which of the following best describes what the project manager should do to assist the client?
Grant the client access to the project repository.
Create a chat to communicate in real time.
Schedule a weekly status meeting.
Send a weekly status report by email.
A procurement team analyzes solutions submitted from multiple vendors for the upcoming release of a required development service. The procurement team identifies a potential partnership. Which of the following would the procurement team most likely request?
Quote
Information
Proposal
Bid
Which of the following is a detailed document submitted by vendors outlining how they will meet project requirements?
Quote
Information
Proposal
Bid
Which of the following provides a layered approach to logging in to systems that contain an organization's most valuable intellectual property?
Remote access
Password protection
Multifactor authentication
Virtual private network
A software development team completed the development and testing of a new accounting software system for a client. Which of the following should the team do next?
User acceptance testing
Unit testing
Performance testing
Audits and inspections
A new project manager was assigned to a project during the execution phase. The project manager discovers a lot of potential areas that may prevent the project from completing deliverables. What should the project manager do first?
Identify and assess the risks to develop a risk response plan.
Immediately escalate the issues to senior management.
Delay the project until all risks are resolved.
Ignore the risks and continue with the project plan.
A project manager was just assigned to a new project. Which of the following activities should the project manager undertake after accepting the project?
Review the detailed plan.
Review the resource pool.
Review the project objectives.
Develop a transition plan.
Develop a preliminary scope.
A contractor attended a project meeting that was exclusively for company employees. Which of the following actions should the PM take?
Escalate to vendor management.
Consult the request for proposal.
Review the meeting cadence.
Reinforce the rules of engagement.
A project team is working on a document to precisely describe the success criteria that should be fulfilled by a product. Which of the following documents is the team preparing?
Quality plan
Contract obligations
Work breakdown structure
Which of the following is the document that defines and describes the project objectives, deliverables, requirements, boundaries, assumptions, and constraints?
Project scope
Quality plan
Contract obligations
Work breakdown structure
Which of the following is a test that is done on an existing system to ensure the previous functionality still works after a change has been made?
Smoke testing
Regression testing
Unit testing
User acceptance testing
An institution wants to implement software solutions to help manage the internal flow for formally responding in writing to citizens' complaints. Which of the following solutions would be BEST?
Enterprise resource planning and end user applications
Electronic document and record management systems
Customer relationship management and databases
Content management and financial systems
An existing application that is highly utilized by clients is moving to a new release. Which of the following environments contains this application?
Development
Production
Testing
QA
Two stakeholders, who have a history of animosity toward one another, are in disagreement during a project. The project's timeline depends on the stakeholders accomplishing their tasks. Which of the following conflict resolution methods would be best to utilize?
Smoothing
Confronting
Forcing
Compromising
Which of the following would be the best tool to allow the resources to remain at their desks and only react when needed?
Ticketing system
Videoconference
Simple messaging system
Corporate social media
Which of the following should be the PRIMARY basis for establishing metrics that measure the effectiveness of an information security program?
Residual risk
Regulatory requirements
Risk tolerance
Control objectives
Which of the following factors would be impacted the most by requirements for a project to implement an air quality control system at a coal plant?
Social
Regulatory
Environmental
Governmental
Which of the following statements best describes a content management system?
A. A system to manage electronic signatures and document workflow
B. A system to manage database integration and provide messaging services
C. A system to manage shared data on the web, allowing multiple contributors to create, edit, and publish
D. A system to manage documents archival, such as emails, spreadsheets, and support tickets
Given the following chart showing committed work (orange) vs. actual work completed (blue) across 10 sprints: Which of the following best describes the team's performance?
The team needs to adjust the planned work based on results.
The team's velocity is getting better.
The team understands its velocity and is planning in an accurate manner.
The team is doing more work than planned.
A project sponsor would like to develop a minimum viable product, but the requirements are not well defined. Which of the following should the project sponsor use?
Rational Unified Process
Waterfall
Agile
DevOps
Which of the following provides the best justification for undertaking a project?
Scope statement
Business case
Sponsor request
Project charter
An opportunity emerged in the middle of a project life cycle. The BEST action for the project manager to take is to:
Assess the opportunity and integrate it into the project plan if it aligns with project objectives.
Ignore the opportunity and continue with the original plan.
Delay the decision until the project is near completion.
Transfer the opportunity to another team.
The project manager should exploit the risk after an opportunity emerged in the middle of a project life cycle. Which of the following is the correct risk response strategy?
Exploit the risk.
Accept the risk.
Avoid the risk.
Transfer the risk.
When creating a project schedule, a project manager adds activities with zero duration. Which of the following describes these types of activities?
Critical paths
Resources
Milestones
Work breakdown structures
A PM is working on the preliminary scope statement and identifies that this project has the same approach as another project that was completed last year. Which of the following actions would the PM most likely perform?
Call the previous PM for advice on risks and issues.
Ask the project sponsor to provide previous final project report results.
Complete the project charter using the other PM's subject matter expertise.
Use existing artifacts and accommodate based on the current project success criteria.
A project manager sent equipment to a global project team for testing purposes. Only 70% of the project team received the equipment for testing. Which of the following considerations is impacting the rest of the team?
Quality assurance
Organizational branding restrictions
State privacy acts
Country legal regulations
Which of the following is a quality assurance tool?
Defining project goals
Identifying the root cause analysis
Assessing employee efficiency
Assessing skill gaps
A sponsor prefers to communicate with the team using email, phone calls, conversations in the hallway, and impromptu meetings. Which of the following types of communication is the sponsor using?
Informal communication
Formal communication
Synchronous communication
Asynchronous communication
In order to complete a major project deliverable, very specialized resources are required for some tasks. The PM failed to take into consideration during planning that the required resources would be available for fewer hours than required. Which of the following should the PM do first to make schedule changes?
Add a new risk.
Perform an impact analysis.
Escalate to the sponsor.
Raise a change request.
Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects. Which of the following tools should the project team use to find the cause?
Kanban board
Pareto chart
Ishikawa diagram
Decision tree
A member keeps bringing up unrelated topics during a team meeting. Which of the following should the project manager do to keep the discussion on track?
Remind the team member about the meeting agenda and invite the member to add the topic to the next meeting's agenda.
Ask the team member to leave the meeting and create a new meeting to discuss these topics.
Adjust the current meeting's agenda to accommodate the team member's topics.
Allow the team member to bring up the topics, which could lead to important discussions and
insights.
A project is about to start; however, the client is uncertain about the desired details for the final product. Which of the following methodologies should the project manager use?
Agile
SDLC
Waterfall
PRINCE2
A project team is defining operational training, discussing a go-live date, and describing the operational handoff. Which of the following best describes what the team is developing?
The project closeout report
A handover to operations
Phase-gate review documentation
A transition plan
Based on the chart, which of the following is the current status of the project?
Behind schedule and over budget
Behind schedule and under budget
Ahead of schedule and over budget
Ahead of schedule and under budget
Which of the following tasks should the project manager complete first when validating deliverables?
Assess the documentation.
Obtain stakeholder feedback.
Review the project objectives.
Mitigate risks.
Due to budgetary and time constraints, a PM scheduled a meeting with all stakeholders during the planning phase to review the requirements and come to an agreement on the minimum viable product that would be acceptable. Which of the following would be used to document this input?
Project change management plan
Project management plan
Project transition plan
Project communication plan
Which of the to and allowing interactive feedback from a project team?
Text message
Chat
Videoconference
A statement of work (SOW) is a formal document that defines the entire scope of work involved for a vendor and clarifies deliverables, costs, and timeline. What is a reason to use a SOW on a project?
To find out the contact information for the vendors
To review the list of stakeholders
To ensure the team stays within the scope of the contract
To give explicit instruction on how to execute the work
As a result of an internal assessment, the steering committee states that the company does not currently have the required skill set or technical tools to develop a particular feature in the project. Which of the following procurement methods would help the company?
Subscription
Subcontract
Lease
Build
A business analyst has gathered information directly from the client and is currently working with the project manager to identify what to include in the document in order to finish it. Which of the following processes should the project manager do next?
Validate the scope.
Create the work breakdown structure.
Define the scope.
Collect the requirements.
A project manager working in a strong matrix organization was selected to manage a new project with trending technologies. During the kickoff meeting, one of the stakeholders mentions that the company has never worked with such technologies. Which of the following should the project manager do next?
Train the project team members and develop a detailed scope statement.
Assign project resources and procure additional team members.
Perform a preliminary procurement needs assessment and determine budget considerations.
Define units of work and develop a project schedule.
Which of the following is an activity that should be used in the closing phase of a project to support the project triple constraint?
Evaluating the project
Releasing the resources
Closing the contracts
Reconciling the budget
During the progress of a project, the stakeholders require the delivery of multiple milestones with proper presentation of functionalities. Which of the following is the best methodology to use?
SDLC
XP
Scrum
Which of the following tools is best to use for storing lessons learned?
Whiteboard
Wiki knowledge base
Content management system
Workflow platform
Which of the following best describes why a project manager would decide to sign a fixed-price contract with a vendor?
The scope of the project deliverable is clearly defined.
There is a non-disclosure agreement in place.
There are multiple requirements for the product.
The PM wants to simplify the logistics of the required product.
Which of the following best describes the role of a PM for a CRM system?
To track sales
To store customer information
To implement new features
To pay vendors
A project manager submits a change request. The change request is rejected because of code freeze. Which of the following actions should the project manager take next?
Update the risk register.
Escalate the issue for exceptional approval.
Communicate to the stakeholders.
Submit a duplicate change request.
Which of the following cloud models can be used to speed up the development of a service that integrates with the operating system and accelerates the delivery of a software project?
SaaS
IaaS
DaaS
PaaS
Which of the following is a characteristic that defines a project?
Will produce a profit
Uses outside resources
Requires a well-defined scope
Has a defined start and finish
After new capabilities were deployed in a system, issues with preexisting capabilities were reported. Which of the following testing cycles should be used to prevent this issue?
Performance testing
User acceptance testing
Stress testing
Unit testing
During the project execution, the sponsor would like to have a visual representation indicating the progress of the project. The project is being managed using agile methodologies. Which of the following tools would best help the sponsor with the request?
Milestone chart
Velocity chart
Task board
Burndown chart
A team is working on a project that has different stages, such as initiation, planning, execution, and closure. Which of the following is this an example of?
Agile
Waterfall
Standard
