WorksheetsModule D3.2: Management of IT-Enabled Investments
Total questions: 15
Worksheet time: 5mins
What is the primary purpose of business case development and evaluation in IT investments?
To create marketing strategies for IT products
To justify and assess IT-enabled investments
To train employees in IT systems
To negotiate vendor contracts
Which section of a business case links the investment to business needs or pain points?
Implementation Plan
Risk Assessment
Problem or Opportunity Statement
ROI and Payback Analysis
What does the 'Options Analysis' in a business case include?
Assigning project roles
Evaluating alternative solutions, including doing nothing
Calculating system downtime frequency
Designing dashboards for reporting
Which element provides a breakdown of one-time and recurring IT costs?
Benefit Forecasting
Cost Estimation and Budget Forecasting
Strategic Alignment
Performance Metrics
In IT investment management, what ensures funds are allocated to initiatives that align with strategic priorities?
Employee feedback surveys
Portfolio balancing
Vendor negotiations
System upgrades
Which of the following best describes IT investment reporting?
Managing software licensing agreements
Documenting and communicating financial, operational, and strategic data
Designing IT architecture blueprints
Tracking only infrastructure usage
Which is an example of a financial performance metric for IT-enabled investments?
User Adoption Rate
Return on Investment (ROI)
Compliance Score
Strategic Value Score
What type of benefit is improved customer satisfaction from a new IT system?
Tangible benefit
Intangible benefit
Direct cost benefit
One-time financial benefit
Which benefit evaluation method aligns IT benefits with financial, customer, internal process, and learning perspectives?
Cost-Benefit Analysis (CBA)
Balanced Scorecard-Based Evaluation
KPI Mapping
Value Management Methodology (VMM)
What is the main purpose of risk assessment in a business case?
To list all system upgrades
To identify risks and outline mitigation strategies
To calculate project staffing levels
To estimate intangible benefits
Which type of performance metric measures how well IT initiatives support organisational goals?
Operational Efficiency Metrics
Strategic Alignment Metrics
Risk and Compliance Metrics
Benefit Realisation Metrics
A recurring benefit from an IT system upgrade, such as continuous productivity improvements, falls under which category?
One-time benefit
Recurring benefit
Direct cost
Intangible outcome
What does ROI, NPV, IRR, and Payback Period collectively represent in a business case?
Options for governance models
Implementation plan milestones
Financial evaluation techniques
Performance reporting tools
Which advanced benefit evaluation method uses weighting and qualitative scoring, often applied in public sector environments?
Value Management Methodology (VMM)
Balanced Scorecard-Based Evaluation
KPI Mapping
Cost-Effectiveness Analysis
Which of the following is an example of a user adoption and satisfaction metric?
Net Promoter Score (NPS)
Internal Rate of Return (IRR)
Compliance Score
Business Capability Enablement Index
