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F1 Motivation and T&D Quiz

Total questions: 17

Worksheet time: 9mins

Name
Class
Date
1.

Low Production and High labor turnover are not a reliable indicator of ……………………………………….

a)

Work lost

b)

Environmental issues

c)

Low Morale

d)

Bad Manager

2.

Workers Perception about their job satisfaction can be indicated by mean of a ……………………………….. Surveys.

a)

Compliance

b)

General

c)

Internal Audit

d)

Attitude

3.

Herzberg’s two factors theory and Maslow’s hierarchy are the example of …………………………………… Theory.

a)

Motivate theory

b)

Process Theory

c)

Content Theory

d)

Kinetic Theory

4.

The need for ……………………………………. Can rarely be satisfied.

a)

Love / Social Needs

b)

Esteem needs

c)

Physiological needs

d)

Self Actualization

5.

The primary purpose of training is to ________.

a)

modify inappropriate behaviors

b)

offer feedback about job performance

c)

provide job-related knowledge and skills

d)

supplement high school and college courses

6.

What is the first step in the training and development process?

a)

determine specific T&D needs

b)

establish specific T&D objectives

c)

select training methods

d)

select appropriate media

7.

All of the following are types of training needs assessment EXCEPT for ________.

a)

reaction analysis

b)

organizational analysis

c)

task analysis

d)

person analysis

8.

A takeoff on e-learning is the ________ that uses a web-based platform to deliver live, instructor-led training to geographically dispersed learners.

a)

computer based training

b)

virtual instructions

c)

live virtual classroom

d)

programmed instruction

9.

What is the primary reason that firms use e-learning?

a)

employee requests

b)

cost savings

c)

recruitment

d)

ease of use

10.

A T&D method which permits a person to learn by copying or replicating behaviors of others to show managers how to handle various situations is called ________.

a)

sensitivity training

b)

role playing

c)

behavior modeling

d)

computer assisted instruction

11.

What T&D method permits participants to assume roles such as president, controller, or marketing vice president of two or more similar hypothetical organizations and compete against each other by manipulating selected factors in a particular business situation?

a)

business games

b)

programmed instructions

c)

vestibule training

d)

on-the-job training

12.

Which informal T&D method involves transferring knowledge from an experienced worker to a new employee?

a)

business games

b)

role playing

c)

on-the-job training

d)

classroom lecture

13.

Which training method combines classroom instruction with on-the-job training?

a)

apprenticeship training

b)

vestibule training

c)

role playing

d)

job rotation

14.

Which T&D delivery system utilizes devices or programs to replicate actual job demands?

a)

in-basket training centers

b)

corporate universities

c)

vestibule systems

d)

simulators

15.

Which of the following is an approach to advising, coaching, and nurturing, for creating a practical relationship to enhance individual career, personal, and professional growth and development?

a)

succession planning

b)

strategic planning

c)

mentoring

d)

training

16.

What development method is often considered a responsibility of the immediate boss and provides assistance much like a mentor?

a)

coaching

b)

vestibule training

c)

development

d)

behavior modeling

17.

Jason has worked for Allstate Insurance as an IT specialist since graduating from college two years ago. George is an upper level manager who has worked for Allstate for twenty years. Jason and George have been paired so that George can learn more about social networking and text messaging from Jason. Which of the following best describes this program?

a)

job sharing

b)

strategic planning

c)

reverse mentoring

d)

succession planning