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WorksheetsDECA -Business Administration Core Exam: Full 100 Questions
Total questions: 100
Worksheet time: 50mins
Hazel is organizing her company's unpaid invoices. She orders them by date, starting with the earliest unpaid invoice and ending with the most recent. Hazel is organizing the invoices
deductively.
by order of importance.
chronologically.
geographically.
Determine whether the following statement is true or false: Companies without an HR department do not participate in HR management activities.
False; in companies without HR departments, all employees participate in HR management activities.
False; in companies without HR departments, other managers and supervisors participate in HR management activities.
True; smaller companies have no need for HR management.
True; only HR managers can complete these activities.
What is the most appropriate closing to include in a response to a customer's email inquiry for product information?
The model 2CR is available in three colors: red, black, and white. Reply by email with the color that you want.
On behalf of LVN Industries, thank you for your order. Your confirmation number is 243597.
We apologize for the inconvenience and will send a corrected invoice to you within 24 hours.
Thank you for your interest in XWQ products. Please let me know if you have any additional questions.
One of the benefits of buying whole-life insurance is that over time
the face value increases.
the deductible decreases.
it pays high interest.
it builds up cash value.
Which of the following adds meaning to the words a speaker uses:
Economy of speech
Accuracy
Tone of voice
Tempo
One of Boris's coworkers at a deli cuts himself on the meat slicer. What should Boris do to help his coworker?
Attempt to treat the wound.
Stay as calm as possible.
Evacuate the room.
Allow his emotions to take over.
One way to effectively contribute to a group discussion when you don't know much about the topic being discussed is to
ask questions to clarify what someone else is saying.
let the more informed group members handle the conversation.
quickly form an opinion to share with the group.
bring up a different topic that you know more about.
Which of the following is an example of an ethical principle:
Accountability
Humor
Charisma
Intelligence
Which of the following leaders is most likely to inspire their employees to achieve:
Nick gives specific instructions on how to perform work.
Joon regularly sets high goals for team members to work toward.
Jose encourages his employees to use and develop their talents.
Yamini works independently without the help of others.
If a leader wants people to believe what they say and follow them, they must demonstrate
self-awareness.
competence.
the ability to share a vision.
decisiveness.
What is one of the identifying characteristics of private enterprise?
Freedom in the marketplace
Little competition
Unlimited government control
Equality in income
Which of the following is a technique that can help you determine what your values are:
Brainstorming
Deducting
Guessing
Listening
Cypress wants to find out the estimated growth potential for marketing professionals over the next 10 years. Which of the following sources will provide Cypress with the most relevant and up-to-date statistics:
Social media webinar
Career textbook
News magazine
Government website
Paul prepared a job resume that addressed how his background and qualifications would meet the specific requirements of the job he wanted. Paul's resume is an example of a __________ resume.
generalized
chronological
targeted
traditional
Ava is proud of her culture, but she doesn't assume that other cultures are inferior to hers. She avoids showing
subcultures.
globalization.
ethnocentrism.
cultural sensitivity.
Businesses often use presentation software to develop computerized training materials that contain interactive buttons, which allow employees to
test themselves.
conduct research.
study together.
access databases.
What is one of the main reasons why small businesses are strongly promoted and supported by local government?
They are important to the economy.
They serve only their local communities.
They may become a big business.
They are owned by one person.
One of the most effective methods of locating job leads is asking for tips from
retirees.
nonworkers.
friends.
minors.
Romaiza is looking at her monthly bank statement for her checking account. For the month, she had two separate withdrawals for $4.75 each, a $125 deposit, another $9 withdrawal, a $744 deposit, and a $378 withdrawal. Romaiza started the month with $1,049 in her account. What should the balance of Romaiza's statement be at the end of the month?
$1,521.50
$1,539.50
$1,526.25
$1,516.75
Which of the following activities is part of accounting:
Making decisions based on financial information
Developing marketing campaigns based on financial information
Creating financial information
Gathering financial information
A manager wants to inform her employees that there is free coffee in the common area. Which of the following communication channels would be most appropriate for her message:
A Zoom call
A business memo
An in-person announcement
A formal letter
One of the ways that a business can increase its profits is by
hiring more workers.
charging higher prices.
extending working hours.
increasing worker efficiency.
Expressing empathy and being willing to help others are the aspects of emotional intelligence that relate to
self-management.
relationship management.
self-awareness.
social awareness.
Marlena is feeling overwhelmed at work because she has so many different tasks to work on. Some are due the next day, while some are due over the next few weeks. What's the first thing she should do to figure out how her tasks should be prioritized?
Start anywhere—getting something done is better than nothing.
Ask her boss if she can delegate her work to someone else.
Complete the easiest task first.
Make a list of her tasks and determine what's most urgent.
What might an employee receive from a business for routinely helping customers with their problems and satisfying their needs?
A promotion
An honorarium
A gratuity
A suspension
If an individual wants to purchase a good or service using money directly from their bank account, they should pay using
a bond.
cash.
a credit card.
a debit card.
Riverbrook High School's student government has a rule that members cannot discuss plans with anyone outside of the organization until they have been released to the whole school. This rule is related to
conflicts of interest.
health and safety.
confidentiality.
use of property.
Which of the following is an example of a variable expense:
Gasoline
Rent
Car payment
Gym membership
A person of honesty and integrity who cannot pay a debt when it is due should
wait for a call from the creditor.
consult a collection agency.
explain the situation to the creditor.
ask to have the bill reduced.
who cannot pay a debt when it is due should
wait for a call from the creditor.
consult a collection agency.
explain the situation to the creditor.
ask to have the bill reduced.
Technological advancements have made it possible for some entrepreneurs to
reduce the need for maintaining financial records.
run their businesses with fewer computer skills.
operate their businesses entirely from their computers.
eliminate the need to pay income and Social Security taxes.
Employees should use the find-and-replace function in a word-processing program to
track the changes made to the document.
verify that the document is free of spelling and punctuation errors.
change the default language in the document to another language.
change a phrase that appears several times in a long document to another phrase.
Antonio is giving a presentation on his company's annual budget that involves complicated financial information. What could he do to present this information in a more understandable way?
Provide the audience with detailed financial reports
Fit as much text as possible on his presentation slides
Use a visual aid such as a pie chart or bar graph
Start his presentation with an accounting lesson
Determine whether the following statement is true or false: "As the United States grew and expanded, government's role in business grew as well."
False, government involvement increased as the government grew.
True, as businesses grew, the country grew, and the government had to grow to keep up.
False, the growth of businesses and their activities forced the government to get more involved.
True, as the country grew, there were more businesses, and the government had to increase its involvement with business.
Individuals can improve their chances of making a good first impression on others by
using street slang in conversation.
doing all the talking.
wearing dressy clothes at all times.
sitting up straight.
Recently, Miranda met with a Brazilian entrepreneur to sign a business contract. When Miranda smiled and gave the entrepreneur the “OK” sign after the contract was signed, the entrepreneur frowned in disbelief and immediately left the room. Later, Miranda learned that Brazilians view the “OK” sign as an offensive gesture. Miranda could have avoided the embarrassing breach of etiquette by
conducting research about the country's culture before her meeting.
touring the Brazilian embassy to obtain information about the country's regulations.
learning to speak in the country's official language fluently.
taking courses about Brazilian literature and history.
While conducting research, it is important to understand and be able to recognize the difference between factual information and opinions. Which of the following statements best represents factual information:
It cannot be verified.
It is discovered.
It is created.
It is subjective.
Midnight is interested in working with a financial institution that provides financial advice and helps with buying and selling stocks and bonds. Midnight is looking for a(n)
savings and loan association.
brokerage firm.
insurance company.
credit union.
Which of the following is a primary characteristic of individuals with a high tolerance for ambiguity:
Detail-oriented
Optimistic
Emotional
Routine-oriented
When an employee searches online using a keyword and obtains 578 responses, the next logical step would be to
start from #578 and work backwards until the best one is found.
use more words for descriptors or a more precise keyword.
open all 578 responses looking for the best one.
go to another search engine and see if it works better.
What is an example of a job title in corporate finance?
Product manager
Accountant
Salesperson
Credit analyst
What type of law is based on past rulings and precedents set by the judicial system?
Civil law
Administrative law
Criminal law
Common law
Robert and Martha are an elderly couple with three children and nine grandchildren. When they pass away, their three children will each inherit one third of Robert and Martha's assets. In other words, the couple's children are __________ of their parents' will.
beneficiaries
directors
executors
arbitrators
Individuals are more likely to reach their personal goals if they have
put their goals in writing.
analyzed their dreams.
avoided making the goals too specific.
had help from coworkers in setting the goals.
Which of the following are types of careers in business:
Surveyor and administrative assistant
Auditor and conservationist
Electrician and public relations specialist
Accountant and sales manager
Althea just received her first paycheck at work. She's excited, but as she looks at her pay stub, she gets confused. She wants to know how much money she made in this pay period, but there are so many different numbers. If Althea wants to know how much money will actually be deposited in her bank account, she should look at the
federal income tax.
gross pay.
net pay.
state tax.
What type of business policy is designed to attract customers by making the purchasing experience more convenient for them?
Flexible
Employee
Service
Product
Monica is shopping for a new car. Car A costs $15,000, and Car B costs $17,000. Monica can deduce that Car B is more valuable by using money as a(n)
incentive.
medium of exchange.
store of value.
unit of measure.
Due to obsolescence, the format in which a business stores its information must often be
archived.
summarized.
processed.
updated.
Which of the following statements about the Cornell note-taking system is true:
The Cornell note-taking process requires extensive preparation prior to writing down any notes.
The Cornell note-taking process involves dividing each page of notes into two sections: a title and the main ideas.
Notetakers using the Cornell note-taking process should use long sentences when writing the main ideas.
An important step in the Cornell note-taking process involves writing a summary of each page of notes.
Health and safety regulations in business usually require businesses to
hold regular safety meetings.
purchase fireproof supplies.
report workplace accidents.
stay open 24/7.
What might businesses lose if their employees are injured on the job and are unable to work?
Sales
Goods
Assets
Benefits
When a business uses computer technology to manage its money and move it among different accounts, it is taking advantage of
electronic data interchange.
electronic transfer of funds.
expert systems.
hardware.
Projects need to be __________ to their stakeholders so that those individuals will want to work with you again.
on schedule
interesting
challenging
meaningful
Compounding can be described as
earning interest upon interest.
avoiding inflation.
risking the stock market.
meeting financial needs.
Written communication is less effective when readers must
work to understand what the communication means.
find the information they need within the communication.
follow the writer's logical train of thought.
spend a minimum amount of time reading the communication.
Which of the following statements is true about determining your personal vision for the future:
It depends more on emotion than logic.
It is risk free and time bound.
It involves following a step-by-step plan.
It requires facts and concrete goals.
A disadvantage of problem-solving in groups is that it
decreases risk-taking.
hinders communication.
takes more time.
decreases conformity.
Major Company decided to use a loss-prevention technique that would monitor employee activity in the business to detect theft as it takes place. What type of security device should Major Company implement?
Closed-circuit television
Undercover shoppers
Electronic sensors
Convex, one-way, and two-way mirrors
The preparation of income statements and balance sheets is usually the responsibility of the business's __________ department.
marketing
accounting
purchasing
human resources
At school, everyone teased a student about being scared when the business's power went out while they were on the job. When you related how scared you were when the same thing happened to you, you were demonstrating __________ behavior.
indifferent
unique
empathetic
callous
Sometimes, the ability to follow directions is a skill that is necessary for survival. This is known as a(n) __________ skill.
academic
social
life
cultural
Why should a purchasing specialist evaluate supplier performance?
To develop a purchase contract
To determine whether they should use the supplier again
To purchase items to sell to wholesalers and retailers
To assist in new product development
Which of the following statements about change is true:
People tend to respond well to personal change.
It is the only thing that is constant in our lives.
It rarely causes problems for many businesses.
People tend to feel threatened by change.
To maintain workplace security and minimize breaches, you must be
friendly.
observant.
distracted.
a team player.
Which of the following things should senders (speakers) and receivers (listeners) do to ensure that their nonverbal communications are positive and effective:
Speak very softly
Make consistent eye contact
Avoid using any facial expressions
Slouch or hunch over
The three types of rules that companies implement fall into which of the following categories:
Prohibitions, protocols, and procedures
Policies, procedures, and protocols
Policies, prohibitions, and procedures
Protocols, prohibitions, and policies
Tim wrote a letter to thank an interviewer for meeting with him to discuss a job opening with the Cortland Company. What type of letter did Tim write?
Application
Cover
Follow-up
Inquiry
Making both buyers and sellers feel they are getting good value is part of the __________ function of marketing.
pricing
financing
promotion
purchasing
A major characteristic of a market economy is __________ ownership of property.
monopolistic
limited
government
private
Which of the following is a reason why someone might have trouble adapting to new circumstances:
Objectivity
Empathy
Missed opportunities
Contentment
When sending an email message to a group of customers, what should you do to protect the privacy of each individual?
Enter email addresses in the Cc field
Copy and paste the message text into a separate email for each customer
Send an initial email to each customer asking permission to send them a group message
Enter email addresses in the Bcc field
Which of the following is an example of a lending investment:
Stocks
Bonds
Antiques
Homes
The things that people buy to satisfy their economic wants are known as
free goods.
economic goods and services.
economic votes.
tangible objects.
Giving yourself a pat on the back and a “good job” when you know you've done well is an example of
pessimism.
positive self-talk.
thought stopping.
flexibility.
Matthew and Miranda are equal partners in a small consulting firm. They have allocated 8% of last year's profits to make business improvements. Matthew wants to purchase a new copy machine, while Miranda would rather paint the building and make it look more inviting to their clients. What is the reason for Matthew and Miranda's conflict?
Authority
Inconsistent behavior
Limited resources
Unclear boundaries
Which of the following is a situation where acting responsibly is mandated by law:
You must decide whether or not to lie to your parents about breaking curfew.
You must decide whether or not to drink with friends at a party.
You must decide whether or not to turn in the money you found on the ground.
You must decide whether or not to cheat on your chemistry test.
A marketing class was asked to close their eyes and imagine themselves in possession of a present or desired strength. This activity is an example of which of the following:
Self-concept
Affirmation
Visualization
Self-esteem
How can you keep stakeholders engaged throughout the planning process?
Develop quality standards.
Obtain feedback from your team.
Identify project risks.
Define the project scope.
One reason why it is important for a business to correctly fill out information about credit terms and shipping instructions when ordering goods is because the purchase order is a
legal contract.
receiving document.
delivery form.
payment record.
Because front desk clerks give out information to callers, it is very important for them to have
good body-language skills.
a professional appearance.
excellent verbal skills.
a wide range of experience.
The Blue Shark Company needs a way to allow employees to share messages and files securely. They should create a(n)
intranet.
Facebook page.
public website.
internet.
Three-way light bulbs are all made with the same size base. This is an example of a production process that uses __________ parts.
branded
standardized
graded
segmented
Information usually comes in either physical form or __________ form.
verbal
note card
book
electronic
Devin and five of her coworkers formed a temporary team to plan a staff picnic. What type of team did they most likely create?
Ad hoc committee
Quality circle
Cross-functional team
Standing committee
Leslie and her siblings have been fighting over household chores. Leslie points out that the conflict exists because their parents haven't made specific chore assignments. Which step of problem-solving does this situation illustrate?
State and check your assumptions
Evaluate the solution
Define the problem
Collect information
Which of the following situations best demonstrates the justice view of fairness:
The soccer captain lets their best friend skip practice.
Every member of the Spanish Club has to fundraise $100.
All students must finish their exams in the same amount of time.
An employee with a back injury is given a special chair.
What is a primary consideration when evaluating the time value of money?
Credit limit
Premiums
Interest rate
Tariffs
The set of computer programs that manages the hardware and software of a computer is the
operating system.
electronic resource.
digital connection.
transfer protocol.
The office photocopier is jammed again! Fortunately, there is an instruction manual to guide you through the process of removing the jammed paper. What is the best way to use the manual to clear the photocopier?
Read the entire manual in sequential order, and then perform all steps in reverse order to remove the jammed paper.
Read step one and then perform step one. Repeat this process in sequential order until all steps are completed and you have removed the paper.
Perform the first step, and then verify that you have performed it correctly in the manual. Repeat this process in sequential order until all steps are completed.
Briefly skim the manual in reverse order, and then follow the steps in sequential order to remove the jammed paper.
The sales at the ABC Company have fallen recently because a similar company recently opened across the street. What could the ABC Company do to remain competitive and gain new customers?
Relocate
Mark up prices
Reduce the number of products offered
Offer credit
When writing a business letter in block format, what information follows the date?
Body of letter
Sender's name and address
Recipient's name and address
Salutation/Greeting
Which of the following is an effective way to respond to constructive criticism:
Treating the criticism as simply a misunderstanding
Joking and attempting to find common ground with your supervisor
Making eye contact and asking clarifying questions
Asking for detailed examples and blaming your coworker
For her new job, Tasha has been asked to write a report. She has found a website with information regarding her topic. Which of the following would help her identify whether the information on this site is accurate:
A date of modification less than one year old
A bibliography
A professional-looking website design
A table of contents
When a customer sees a news story on TV about a certain company or brand, it's an example of a(n)
slogan.
advertisement.
touchpoint.
brand promise.
The supervisor who exercises very little or no control over employees is using the __________ style of leadership.
democratic
authoritarian
laissez-faire
subordinate
Which of the following is often the best way for a salesperson to handle the slow/methodical type of difficult customer:
Summarize benefits
Be brief
Let the customer do the talking
Ask their advice
What is the importance of the computer hard drive in a computer system?
It facilitates the computer's audio transmissions.
It permanently stores the computer program files and data.
It allows the user to view the computer data.
It transmits power to other computer devices.
When a producer changes from an expensive resource to one that is less expensive, this is an example of
conserving a resource.
finding an alternative resource.
finding another source.
paying a higher price for a resource.
Which of the following is a basic belief necessary to the development of assertiveness:
I have the right to pressure you into changing your mind.
I have the right to decide how others will respond to me.
I have the right to express my feelings and opinion
