WorksheetsES TEST 10
Total questions: 50
Worksheet time: 25mins
Name
Class
Date
1.
A product name that has been officially registered with the Trademark Registry of India is _____.
a)
Marked
b)
Trademark
c)
Approved
d)
Token
2.
Entrepreneurs learn from their success as well as their _______.
a)
Failures
b)
Friends
c)
Profit
d)
Business Pitch
3.
The secret to growing your business is to choose the right _____ to support your growth
a)
Clothes
b)
Family
c)
Friends
d)
Team
4.
Wahid wants to register his product under a trademark. What is the benefit of getting a trademark for your product?
a)
He can sell it at higher rate
b)
No one else can use the same product name
c)
He will get a lot of success
d)
He can take many loans and not repay
5.
Joy started a homemade pickle business. He has not been able to get profit in the first 2 months. What should he do?
a)
End his business
b)
Borrow money
c)
Find reasons for his failure & learn from them
d)
Get angry
6.
An occupation undertaken for a long period and with opportunities for progress is called
a)
Job
b)
Career
c)
Work
d)
Hobby
7.
Everything that we do outside work is ___.
a)
Personal life
b)
Professional life
c)
Tuition
d)
Dislikes
8.
Balance in _______ is important to have a healthy and happy life.
a)
Career demand
b)
Job satisfaction
c)
Work-life
d)
Salary
9.
Siddhu is planning to start his career. He should have ___.
a)
Education
b)
Career plan
c)
Resume
d)
All of these
10.
Sarah is a teacher at a school for one year. After that, she becomes a trainer for new teachers and then a principal. What does this job progression show?
a)
Sarah’s job
b)
Sarah’s hobby
c)
Sarah’s career
d)
Sarah’s education
11.
Activities that one is good at and can do well are called _____.
a)
Abilities
b)
Interests
c)
Passion
d)
Sports
12.
Things that one loves to do are called ______.
a)
Abilities
b)
Job
c)
Interests
d)
Work
13.
We should choose our career based on our _______.
a)
Disadvantages
b)
Strengths
c)
Weakness
d)
Workplace
14.
Nisha loves cooking and she is good at dancing. Her ability is _____.
a)
Cooking
b)
Dancing
c)
Painting
d)
Singing
15.
Jack is very good at MS Excel. He must apply for a job based on his ______.
a)
Interests
b)
Abilities
c)
Decision
d)
Mood
16.
A ____ path is a series of jobs to help you progress towards your goals.
a)
Career
b)
Foot
c)
Unsatisfying
d)
Work
17.
One must choose the career path based on the changing_________.
a)
Interests
b)
Abilities
c)
Cities
d)
Market demands
18.
How can creating career pathway posters help you plan your career?
a)
By teaching unrelated skills
b)
By ignoring market demands
c)
By providing clarity on your future goals
d)
By limiting your career growth
19.
Suraj has finished his ITI course. He can create a career path that helps him progress towards his _____and _______.
a)
Cooking and painting
b)
Goals and Objectives
c)
Strengths and weakness
d)
Singing and dancing
20.
Prem has completed his fashion design course. Which of the following he must consider when choosing a career path?
a)
Demands
b)
Trends
c)
Ability
d)
All of these
21.
What does a market scan help us do?
a)
Learn new hobbies
b)
Get better at sports
c)
Identify different career pathways
d)
None of these
22.
Which is NOT a proper way to collect data about a career?
a)
Listening to gossips
b)
Career magazines
c)
Career guidance agencies
d)
News papers
23.
What can be the source of information for a market scan?
a)
Internet
b)
Industry visits
c)
Alumni
d)
All of these
24.
Latha is planning to join a beauty salon. But she is not very sure about this profession. Who should she speak with to get a better understanding of the profession?
a)
Professionals
b)
Parents
c)
Classmates
d)
Strangers
25.
Raghu’s father had a typewriting press/shop. Now, he is replacing typewriters with________.
a)
Phones
b)
Computers
c)
TV
d)
Radio
26.
A ______ is something you really want in life. You plan and take the right actions to make it happen.
a)
Dream
b)
Desire
c)
Goal
d)
None of these
27.
The goal that someone plans to achieve within a year is called a________.
a)
Long term goal
b)
Steps
c)
Milestone
d)
Desire
28.
SMART stands for ________.
a)
Specific, Measurable, Achievable, Relevant, and Time-Bound.
b)
Specific, Measurable, Archive, Relevant, and Time-Bound.
c)
Specific, Measurable, Achievable, Relevant, and Trim
d)
Specific, Memorable, Achievable, Relevant, and Time-Bound.
29.
Nithya aims to achieve a score of 75% in her 10th-grade exams by the end of the academic year. This is a ________goal.
a)
SMART
b)
STAR
c)
Great
d)
Life-time
30.
Ramesh wanted to collect 50 stamps in 6 months. So, he started by collecting two stamps every week. This is a ______goal.
a)
Short-term
b)
Life-time
c)
Long-term
d)
Unrealistic
31.
A person who buys a product is a _____.
a)
Student
b)
Customer
c)
Seller
d)
Servicer
32.
What is the service given to the customer before, during or after a purchase called?
a)
Customer service
b)
Auto Service
c)
Management Service
d)
None of these
33.
What does the growth of a business depend on?
a)
How you talk to customers
b)
How you take feedback from customers
c)
How you help customers
d)
All of these
34.
Harish has taken up his family business of ironing clothes. His customers are not happy with the service. What should Harish do to make his business better?
a)
Increase the cost
b)
Give better customer service
c)
Stop the business
d)
Change the business
35.
Pushpa and Kavya have opened a shop for baby clothes in Bangalore and Chennai. Bangalore outlet is gaining more popularity and profit? What might be the reason?
a)
Good customer relationship in Bangalore shop
b)
Chennai is very hot
c)
There are more babies in Bangalore
d)
No reasons
36.
A dissatisfied customer means ________.
a)
Happy customer
b)
Beautiful customer
c)
Unhappy customer
d)
Old customer
37.
A customer who buys a product for the first time is a____.
a)
Bargaining customer
b)
Vendor
c)
New customer
d)
Researching customer
38.
Loyal Customers are those who ________.
a)
Keep coming back to the same shop
b)
Hate the shop
c)
Buy a product/a service for the first time
d)
Ask for more discount
39.
Ravi has a customer who bargains a lot. The customer wants to buy a dress that costs 500 rupees but only wants to pay 300 rupees. What should Ravi do?
a)
Tell the customer to go away
b)
Give the dress for 300 rupees
c)
Talk to the customer and sell the dress for 400 rupees
d)
Do nothing
40.
Meena sells milk packets. One day, she got a dissatisfied (unhappy) customer because the milk was spoilt. What should Meena NOT do now?
a)
Say sorry to the customer
b)
Quickly give another packet of milk
c)
Make sure the customer is happy
d)
Get angry with the customer
41.
Probing for customer needs means ________.
a)
To celebrate with customers
b)
Get angry with the customer
c)
To ask customers what they need
d)
To give discount
42.
Caring for customers is key to growing your business. What does this mean?
a)
Care for what customers want
b)
Care for customers when they are sick
c)
Care for customers at their home
d)
Care for keys
43.
___ is a way to understand the customer’s needs and emotions by asking questions.
a)
Apologising
b)
Probing
c)
Explaining
d)
Assuming
44.
Tapsi is at a clothes shop to buy a gift for her friend. She can't decide which clothes to pick. How can the salesperson help Tapsi?
a)
By asking open questions
b)
By asking probing questions
c)
By asking closed questions
d)
By asking open, probing and closed questions
45.
Sudha buys vegetables from Karthik’s shop. She is happy with the quality and prices. She can help Karthik’s business improve by _____.
a)
Sharing good words about the shop
b)
Watching the shop
c)
Hating Karthik
d)
Buying vegetables from other shop
46.
Why is it important to use selling techniques?
a)
To look confident
b)
To make friends with customers
c)
To have fun
d)
To connect with customers & make sure they make a purchase
47.
_________is a sales technique that aims to market additional products to the customers.
a)
Probing
b)
Cross selling
c)
FAB
d)
Lying
48.
FAB means ____
a)
Features, Advantages, Benefits
b)
Features, Advices, Benefits
c)
Five, Advertisements, Boards
d)
Festival, Adventure, Behalf
49.
Swati needs to sell a laptop. She can use the _________ technique to sell it.
a)
FAB
b)
TAB
c)
Cross selling
d)
Probing
50.
Smitha needs to sell a mobile phone. She is writing down the advantages and benefits of the different phones. She is writing a ____.
a)
Financial statement
b)
Service statement
c)
FAB statement
d)
Bill
100 %
