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ServSafe Manager Quiz: Chapters 10-15

Total questions: 43

Worksheet time: 22mins

Name
Class
Date
1.

What is the minimum internal cooking temperature for poultry, including whole or ground chicken, turkey, and duck?

a)

135°F (57°C)

b)

145°F (63°C)

c)

155°F (68°C)

d)

165°F (74°C)

2.

Which of the following is a critical control point in a HACCP plan?

a)

Receiving food shipments

b)

Cooking food to the required temperature

c)

Cleaning floors

d)

Scheduling staff

3.

What is the first step in cleaning and sanitizing a food-contact surface?

a)

Rinse the surface

b)

Sanitize the surface

c)

Scrape or remove food from the surface

d)

Air-dry the surface

4.

Which government agency is responsible for inspecting meat, poultry, and eggs in the United States?

a)

Food and Drug Administration (FDA)

b)

Centers for Disease Control and Prevention (CDC)

c)

U.S. Department of Agriculture (USDA)

d)

Environmental Protection Agency (EPA)

5.

Which of the following is an example of a physical contaminant?

a)

Salmonella bacteria

b)

Metal shavings from a can

c)

Pesticide residue

d)

Cleaning chemicals

6.

What is the correct order for storing food in a refrigerator, from top to bottom?

a)

Ready-to-eat food, seafood, whole cuts of beef and pork, ground meat and fish, whole and ground poultry

b)

Whole and ground poultry, ground meat and fish, whole cuts of beef and pork, seafood, ready-to-eat food

c)

Seafood, ready-to-eat food, whole cuts of beef and pork, ground meat and fish, whole and ground poultry

d)

Ready-to-eat food, ground meat and fish, seafood, whole cuts of beef and pork, whole and ground poultry

7.

Which cleaning agent is best suited for removing mineral deposits from equipment?

a)

Detergent

b)

Degreaser

c)

Delimer

d)

Abrasive cleaner

8.

What is the minimum temperature for holding hot TCS food?

a)

125°F (52°C)

b)

135°F (57°C)

c)

145°F (63°C)

d)

155°F (68°C)

9.

Which of the following is NOT a sign of a rodent infestation?

a)

Gnaw marks

b)

Shiny, black droppings

c)

Strong, oily odor

d)

Pink slime on drains

10.

What is the purpose of Material Safety Data Sheets (MSDS)?

a)

To provide recipes for food preparation

b)

To provide information about chemicals used in the operation

c)

To track employee attendance

d)

To record food temperatures

11.

Which of the following is a sign that food has been time-temperature abused?

a)

Food is at 41°F (5°C)

b)

Food is at 70°F (21°C) for 5 hours

c)

Food is labeled with the date

d)

Food is stored in original packaging

12.

What is the minimum water temperature required when using hot water to sanitize objects?

a)

110°F (43°C)

b)

120°F (49°C)

c)

171°F (77°C)

d)

200°F (93°C)

13.

Which of the following is a chemical contaminant?

a)

Glass fragment

b)

Salmonella

c)

Sanitizer residue

d)

Hair

14.

What is the correct concentration for chlorine sanitizer in a three-compartment sink?

a)

10-20 ppm

b)

50-99 ppm

c)

100-200 ppm

d)

500-1000 ppm

15.

Which of the following is a biological contaminant?

a)

Metal shavings

b)

Norovirus

c)

Bleach

d)

Plastic wrap

16.

What is the minimum internal temperature for cooking ground beef?

a)

135°F (57°C)

b)

145°F (63°C)

c)

155°F (68°C)

d)

165°F (74°C)

17.

Which of the following is NOT a proper method for thawing food?

a)

In a refrigerator

b)

Under running potable water at 70°F (21°C) or lower

c)

On the counter at room temperature

d)

As part of the cooking process

18.

What is the maximum amount of time that ready-to-eat TCS food can be stored at 41°F (5°C) or lower before it must be discarded?

a)

1 day

b)

3 days

c)

7 days

d)

14 days

19.

Which of the following is a sign of a cockroach infestation?

a)

Chewed wires

b)

Strong, oily odor

c)

Pink slime in drains

d)

Large, black droppings

20.

What is the minimum internal temperature for cooking seafood?

a)

135°F (57°C)

b)

145°F (63°C)

c)

155°F (68°C)

d)

165°F (74°C)

21.

A food handler has just finished prepping raw chicken and needs to cut vegetables. What should they do before using the same cutting board?

a)

Wipe the board with a towel

b)

Rinse the board with water

c)

Clean and sanitize the board

d)

Use a different knife

22.

If a food item is recalled, what is the first action a manager should take?

a)

Serve the food immediately

b)

Remove the item from inventory and store it separately

c)

Throw the item away

d)

Ignore the recall

23.

A manager notices that a handwashing sink is blocked by boxes. What should the manager do?

a)

Move the boxes and ensure the sink is accessible

b)

Ignore the issue

c)

Use the sink for storage

d)

Post a sign on the sink

24.

Which is the best way to prevent backflow in a plumbing system?

a)

Use a grease trap

b)

Install a vacuum breaker

c)

Clean drains regularly

d)

Use a mop sink

25.

A food handler is diagnosed with norovirus. What should the manager do?

a)

Allow the food handler to work with restrictions

b)

Exclude the food handler from the operation

c)

Assign the food handler to clean equipment

d)

Have the food handler wear gloves

26.

A restaurant receives a shipment of frozen fish. The manager notices that some packages have ice crystals and water stains. What should the manager do?

a)

Accept the shipment

b)

Store the fish in the freezer

c)

Reject the affected packages

d)

Thaw the fish and check for odor

27.

A manager is developing a cleaning schedule for the kitchen. What factors should be considered to ensure effective cleaning and sanitizing?

a)

The color of the cleaning supplies

b)

The type of food served and equipment used

c)

The number of customers served daily

d)

The location of the restrooms

28.

A food handler is preparing a salad and cuts their finger. What should they do next?

a)

Continue working and cover the cut later

b)

Stop, wash hands, bandage the cut, and wear a glove

c)

Ask someone else to finish the salad

d)

Ignore the cut

29.

A food handler is observed eating while prepping food. What should the manager do?

a)

Allow the food handler to finish eating

b)

Remind the food handler to eat only in designated areas

c)

Ignore the behavior

d)

Assign the food handler to a different task

30.

A food handler is using a thermometer to check the temperature of a roast. What is the correct way to use the thermometer?

a)

Insert the thermometer into the thickest part of the meat

b)

Insert the thermometer into the thinnest part of the meat

c)

Touch the thermometer to the surface of the meat

d)

Hold the thermometer above the meat

31.

A manager observes that a food handler is not washing hands after handling raw meat. What should the manager do?

a)

Ignore the behavior

b)

Instruct the food handler to wash hands immediately and retrain if necessary

c)

Assign the food handler to a different task

d)

Fire the food handler

32.

A food handler is using a sanitizer solution to clean tables. What should the manager check to ensure the solution is effective?

a)

The color of the solution

b)

The concentration of the sanitizer

c)

The temperature of the room

d)

The size of the tables

33.

A food handler is working with a sore throat and fever. What should the manager do?

a)

Allow the food handler to work as usual

b)

Restrict the food handler from working with or around food

c)

Assign the food handler to clean equipment

d)

Ignore the symptoms

34.

A food handler is observed using the same gloves to handle raw meat and then ready-to-eat food. What should the manager do?

a)

Ignore the behavior

b)

Instruct the food handler to change gloves and wash hands

c)

Assign the food handler to a different task

d)

Fire the food handler

35.

A manager is reviewing the cleaning logs and notices that some equipment is not being cleaned as scheduled. What should the manager do?

a)

Ignore the issue

b)

Investigate the cause and retrain staff if necessary

c)

Assign more staff to cleaning

d)

Change the cleaning schedule

36.

A food handler is observed storing chemicals above food prep areas. What should the manager do?

a)

Allow the chemicals to remain

b)

Move the chemicals to a designated storage area away from food

c)

Assign the food handler to a different task

d)

Ignore the behavior

37.

A manager is training new staff on food safety. What is the most effective way to ensure they understand the procedures?

a)

Give them a manual to read

b)

Demonstrate procedures and observe staff performing them

c)

Assign them to experienced staff

d)

Test them after a month

38.

A food handler is observed using a dirty towel to wipe food-contact surfaces. What should the manager do?

a)

Allow the food handler to continue

b)

Instruct the food handler to use clean, sanitized towels

c)

Assign the food handler to a different task

d)

Ignore the behavior

39.

A manager is reviewing the results of a recent health inspection and notices several violations related to employee hygiene. What is the most effective plan to address these violations?

a)

Fire the employees involved

b)

Provide additional training and monitor compliance regularly

c)

Close the operation temporarily

d)

Ignore the violations

40.

A food service operation is experiencing repeated pest infestations despite regular cleaning. What should the manager do to address the problem strategically?

a)

Increase the use of chemical pesticides

b)

Contact a licensed pest control operator and review the facility for entry points

c)

Ignore the problem and hope it resolves

d)

Assign more staff to cleaning duties

41.

A manager is planning a menu that includes raw or undercooked animal products. What should the manager do to protect customers?

a)

Do nothing

b)

Inform customers of the increased risk by posting a consumer advisory

c)

Cook all food to well-done

d)

Only serve to staff

42.

A manager is reviewing temperature logs and notices that hot food was held below 135°F (57°C) for two hours. What should the manager do?

a)

Discard the food immediately

b)

Reheat the food to 165°F (74°C) and return it to hot holding

c)

Serve the food as is

d)

Lower the temperature further

43.

A manager is developing a training program for cleaning and sanitizing. What should be included to ensure effectiveness?

a)

Only written instructions

b)

Hands-on demonstrations, clear instructions, and regular monitoring

c)

Occasional reminders

d)

Posters in the break room