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MGT162 REVISION CHAPT 1-2

Total questions: 55

Worksheet time: 28mins

Name
Class
Date
1.

All the answers below is the functions of management except...

a)

Planning

b)

Organizing

c)

Analyzing

d)

Controlling

2.

How many level of management?

a)

2

b)

3

c)

4

d)

5

3.

Top managers >_________________ > First line managers

a)

Upper managers

b)

General managers

c)

Middle managers

d)

Functional managers

4.

What is top managers do?

a)

Making organization-wide decisions and establishing plans and goal that effect the entire organization,

b)

manage the work of first-line managers

c)

manage the work of of non-managerial employees

5.

What first-line managers do?

a)

making decisions

b)

manage the work of first-line managers

c)

manage work of non-managerial employees

6.

What is middle managers do?

a)

making decisions

b)

manage work of first-line managers

c)

manage work of non-managerial employees

7.

Controlling is...

a)

organizing

b)

measuring performance,identifying deviations between planned and actual result and taking corrective action when necessary.

c)

supervise,motivate,guide

8.

Planning can be defined as...

a)

organizing,leading,controlling

b)

supervise,motivate,guide

c)

mission,vision,objectives

9.

Manager performance can be measured by looking at 2 criteria:

a)

efficiency and effectiveness

b)

leading and organizing

c)

planning and controlling

10.

Performance efficiency said as...

a)

doing things

b)

doing things right

c)

doing right things

11.

In other words,performance effectiveness means....

a)

doing right things

b)

doing things right

c)

doing things

12.

What is performance efficiency?

a)

getting great skills

b)

attaining organizational goals

c)

getting the most output for the least inputs

13.

What is performance effectiveness?

a)

attaining organizational goals

b)

getting great skills

c)

getting the most output for the least inputs

14.

These are management process except..

a)

planning

b)

controlling

c)

reporting

d)

organising

15.

Managerial roles can be divided into _____ main categories.

a)

2

b)

3

c)

4

d)

5

16.

These are main categories of managerial roles except...

a)

interpersonal

b)

decisional

c)

impersonal

d)

informational

17.

One of the roles in INTERPERSONAL is...

a)

the figurehead

b)

the monitor

c)

the disturbance handler

18.

One of the roles in DECISIONAL is...

a)

the figurehead

b)

the monitor

c)

the disturbance handler

19.

What is the task for leader?

a)

Motivating and leading employee

b)

Researching, locating and choosing useful information

c)

Acts as representative

20.

What should managers have in skills approach?

a)

Conceptual skills

b)

Compete skills

c)

Rewarding skills

21.

All the answer below is the Importance of Organisation except..

a)

Accomplish objectives

b)

Preserve knowledge

c)

Planing objectives

d)

Serve society

22.

What is the primary purpose of planning in management?

a)

To motivate employees

b)

To ensure financial stability

c)

To set objectives and determine a course of action

d)

To monitor employee performance

23.

Which of the following is NOT a characteristic of effective planning?

a)

Flexibility

b)

Specificity

c)

Rigidity

d)

Time-bound

24.

Which type of planning focuses on the long-term goals of an organization?

a)

Operational planning

b)

Tactical planning

c)

Strategic planning

d)

Contingency planning

25.

Which of the following is a key benefit of planning?

a)

Increased uncertainty

b)

Improved resource allocation

c)

Reduced employee engagement

d)

Higher operational costs

26.

Planning helps in achieving organizational goals by:

a)

Eliminating all risks

b)

Providing a sense of direction

c)

Reducing the need for monitoring

d)

Allowing for spontaneous decision-making

27.

One of the benefits of planning is that it:

a)

Increases the number of employees needed

b)

Decreases communication within teams

c)

Enhances coordination among different departments

d)

Makes decisions less structured

28.

How does planning contribute to risk management?

a)

It completely eliminates risks

b)

It helps identify potential risks in advance

c)

It discourages taking any risks

d)

It focuses only on financial risks

29.

Which benefit of planning allows organizations to respond effectively to changes in the environment?

a)

Goal clarity

b)

Strategic foresight

c)

Increased bureaucracy

d)

Fixed procedures

30.

Effective planning can lead to:

a)

More confusion among employees

b)

Higher employee morale and motivation

c)

Increased operational delays

d)

Less focus on quality

31.

What is the primary purpose of a mission statement?

a)

To outline long-term goals

b)

To describe the organization's purpose and primary objectives

c)

To provide a financial forecast

d)

To detail operational procedures

32.

Which of the following best describes a vision statement?

a)

A detailed plan for achieving specific objectives

b)

A statement about the organization's current activities

c)

An aspirational description of what the organization hopes to achieve in the future

d)

A list of company policies

33.

A well-defined mission statement helps an organization:

a)

To increase competition

b)

To focus on its core values and purpose

c)

To avoid setting goals

d)

To create more products

34.

Which of the following is a characteristic of a strong vision statement?

a)

It is vague and general

b)

It is inspirational and forward-thinking

c)

It is focused on current operations

d)

It is primarily financial

35.

How often should an organization review its vision and mission statements?

a)

Never

b)

Only when there is a crisis

c)

Regularly, to ensure they remain relevant

d)

Every five years

36.

Which of the following statements best reflects the relationship between vision and mission?

a)

The vision statement defines the path; the mission statement defines the destination.

b)

The mission statement defines the path; the vision statement defines the destination.

c)

Both statements are interchangeable.

d)

The vision is more important than the mission.

37.

Which type of planning focuses on the long-term objectives of an organization?

a)

Tactical planning

b)

Strategic planning

c)

Operational planning

d)

Contingency planning

38.

What type of planning is concerned with the short-term goals and the specific actions needed to achieve them?

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

Financial planning

39.

Which planning type is often detailed in daily or weekly tasks and procedures?

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

Contingency planning

40.

Which type of planning typically involves middle management?

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

All of the above

41.

Operational planning is primarily concerned with:

a)

Long-term growth strategies

b)

Day-to-day operations and processes

c)

Market analysis

d)

Resource allocation for future projects

42.

Which planning type typically requires the most detailed and specific guidelines?

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

Resource planning

43.

Which type of planning focuses on resource allocation to achieve specific departmental goals?

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

Contingency planning

44.

Which of the following barriers can arise from a lack of management support for the planning process?

a)

Enhanced communication

b)

Increased employee motivation

c)

Poor implementation of plans

d)

Clearer organizational objectives

45.

What is a common barrier to effective planning in organizations?

a)

Clear communication

b)

Lack of resources

c)

Strong leadership

d)

High employee morale

46.

Which of the following can lead to resistance to planning?

a)

Employee involvement

b)

Unclear objectives

c)

Open communication

d)

Regular training

47.

How can organizations overcome the barrier of insufficient information in planning?

a)

Rely on past experiences only

b)

Conduct thorough research and analysis

c)

Ignore external factors

d)

Use outdated data

48.

What role does leadership play in overcoming planning barriers?

a)

It can create more barriers

b)

It helps establish a clear vision and motivates the team

c)

It discourages employee feedback

d)

It focuses solely on financial outcomes

49.

Which barrier to planning is associated with organizational culture?

a)

Time constraints

b)

Rigidity and resistance to change

c)

Lack of financial resources

d)

Inadequate skills

50.

What strategy can be employed to overcome time constraints in planning?

a)

Rush the planning process

b)

Prioritize and delegate tasks effectively

c)

Eliminate planning altogether

d)

Increase workload on employees

51.

Involving employees in the planning process helps to:

a)

Create more barriers

b)

Increase resistance

c)

Foster commitment and buy-in

d)

Slow down decision-making

52.

What is a potential consequence of failing to address barriers to planning?

a)

Enhanced productivity

b)

Increased alignment with goals

c)

Ineffective strategies and wasted resources

d)

Improved team cohesion

53.

How can organizations ensure that plans are adaptable to changes in the environment?

a)

Create rigid plans

b)

Incorporate flexibility and regular reviews into the planning process

c)

Avoid revisiting plans

d)

Focus solely on short-term goals

54.

Which of the following can help overcome the barrier of inadequate skills in planning?

a)

Avoid training sessions

b)

Provide training and development opportunities

c)

Rely on existing skills without improvement

d)

Limit employee involvement in planning

55.

What is a common barrier related to the attitude of employees toward planning?

a)

High motivation levels

b)

Open communication

c)

Lack of trust in leadership

d)

Clear understanding of goals