Worksheets20EE210 - TQM SQ2
Total questions: 10
Worksheet time: 5mins
ISO 9001 certification focuses on ________.
product specifications
quality management system and processes
environmental impact
cost reduction
ISO 9000 series is primarily concerned with ________.
Standardization of quality management practices
ensuring employee motivation
Retained earnings
Payback period
A fundamental principle of ISO 9000 is________.
customer focus
random inspection
supplier isolation
minimal documentation
ISO 9001:2015 emphasizes ________.
Process approach and risk-based thinking
Employee turnover
minimization of supplier base only
reducing appraisal costs only
ISO 14000 series deals with ________
environmental management
customer retention
employee motivation
Supplier certification
ISO 9000 certification provides________.
Legal immunity from defects
International recognition of quality management system
Free raw materials from suppliers
Exemption from audits
The key benefit of ISO 14001 certification is ________.
improved environmental performance and compliance
elimination of employee training needs
reduced taxation
increased supplier base
ISO 14001 requires organizations to ________.
focus only on reducing defects
demonstrate compliance with environmental laws and continual improvement
eliminate quality audits
increase supplier prices
The “Plan-Do-Check-Act (PDCA)” cycle is central to ________.
Maslow’s theory of needs
ISO 14001 environmental management system
six sigma black belt training
supplier certification programs
An important outcome of ISO 14000 implementation is________.
reduction in employee wages
elimination of performance appraisals
enhanced market image and sustainability
higher cost of prevention
