WorksheetsFBS Sequence of Service PART 1&2
Total questions: 15
Worksheet time: 8mins
What is the first tip to follow in the sequence of service?
Choose the Right Tableware and Cutlery
Check Back with Customers
Be Friendly and Smile
Know Your Menu and Drinks
What should you do if you are unsure about an order?
Guess the order
Ignore it and move on
Serve the last order
Ask questions
From which side is food served to the guest?
Back side
Front side
Left side
Right side
What is an aperitif?
A dry drink served before a meal
A drink served after a meal
A type of main course
A sweet dessert
When should you present the bill to the guest?
At the beginning of the meal
After the first course
Only when asked for
Whenever you feel like it
How should the bill be presented at the table?
With a loud announcement
In a plastic bag
On a large plate
In a folded manner
What should you do if a guest is paying with cash?
Make change at the table
Count the change twice
Ignore the payment
Ask for a credit card instead
What is the purpose of the guest's bill?
To keep the table clean
To inform the guest of the amount to be paid
To serve as a decoration
To entertain the guests
What should you do if the guest is in a hurry to leave?
Close the transaction immediately
Take your time
Ignore their urgency
Ask them to wait
What is the correct way to handle tips?
Pick them up immediately
Ask for tips at the end of the meal
Leave them on the table
Only take them if handed by the guest
What should you do if there are coupons or discounts?
Verify if they have been applied
Charge full price
Ignore them
Present the bill without checking
What is a digestif?
A main course dish
A type of appetizer
A sweet drink served after a meal
A drink served before a meal
What should you do when presenting the bill at the bar?
Hand it over casually
Present it on a plate or in a booklet
Leave it on the bar
Throw it on the counter
What is the correct method for accepting payments?
Ignore payment methods
Only accept credit cards
Only accept cash
Be familiar with various payment methods
What does this mean?
Bad
Sastisfied
Finished
Start
