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WorksheetsCTU*2E- THC 217Midterm Exam S.Y 2025
Total questions: 85
Worksheet time: 50mins
What does "diversity" mean in the workplace?
Having similar employees
Acknowledging and valuing differences among people
Focusing only on gender balance
Avoiding multicultural hiring
Who developed the cultural dimensions theory widely used to understand cultural differences?
Trompenaars
Hall
Hofstede
Maslow
Which generation is known as “digital natives”?
Veterans
Baby Boomers
Generation X
Millennials
The Four Layers of Diversity include all except:
Personality
Internal
External
Nationality
The process of adjusting to a new cultural environment is called:
Assimilation
Cultural adaptation
Integration
Communication
High-context cultures rely on:
Direct communication
Explicit messages
Non-verbal cues and context
Written contracts only
A workplace free from discrimination based on gender or orientation demonstrates:
Tokenism
Inclusion
Segregation
Standardization
The “honeymoon phase” in cultural adaptation is marked by:
Frustration
Excitement
Isolation
Adjustment
Cultural awareness is the ability to:
Recognize and understand cultural differences
Imitate other cultures and avoiding other people
Avoid cultural interaction while pushing your own culture
Eliminate diversity
The pay gap between men and women is known as:
Gender discrimination
Wage inequality
Pay disparity
Both b and c
Why is workplace diversity important?
It fosters creativity and innovation
It decreases productivity and promotes biases
It causes communication problems
It leads to conflict only
How can organizations manage generational diversity effectively?
Avoid mixing age groups
Assign younger employees to lead older ones
Encourage knowledge-sharing across generations
Eliminate flexible policies
The “Negotiation Phase” in cultural adaptation involves:
Cultural conflict and frustration
Full acceptance of new culture
Isolation
Excitement about travel and leisure
Gender inequality affects organizations because it:
Strengthens discrimination
Hinders innovation and fairness
Promotes inclusion
Benefits only male workers
In high power distance cultures, employees usually:
Challenge authority
Prefer democratic structures
Demand equal pay
Follow hierarchical systems
Which of the following promotes inclusion in culturally diverse teams?
Celebrating cultural holidays
Ignoring cultural events
Limiting social interactions
Which cultural dimension values rules over relationships?
Particularism
Universalism
Individualism
Collectivism
When managers handle cultural conflicts early, they:
Worsen the issue
Ignore employee feedback
Prevent escalation and build trust
Promote competition
Gender equality ensures that:
Men dominate in leadership and has the authority to oversee
Gender pay gaps widen
Only women are promoted because they are priorities
Both genders have equal opportunities
What does the term “inclusive leadership” mean?
Making decisions alone and must be followed by everyone
Recognizing and valuing diverse contributions
Limiting team participation and recognition of employees
Avoiding cultural interaction and make own decisions
A hotel manager notices cultural misunderstandings among staff. What should be done first?
Terminate the employees and later recognize his explanation
Ignore the issue and continue the set goals of company
Enforce English-only policy and no other language
Conduct cross-cultural communication training
How can a tourism company respect diverse holidays?
Forbid observance but continue working
Allow flexible schedules and recognition
Impose uniform holidays
Prioritize only national ones
When an employee from a collectivist culture avoids open confrontation, the manager should:
Encourage private dialogue
Demand directness
Punish avoidance of employee
Ignore the concern
If an LGBT employee reports harassment, what should management do?
Ignore the report and let his will to resolve
Ask the employee to resign
Conduct an impartial investigation
Make the case public so that they will know the person
How should managers handle conflicts between Baby Boomers and Millennials?
Blame one group
Separate them permanently
Facilitate open dialogue and mentoring
Ignore generational factors
How can a team leader build trust in a multicultural team?
By showing fairness and consistency
By favoring one group
By ignoring feedback
By enforcing silence
Which approach best promotes gender equality at work?
Gender-neutral hiring policies
Women-only promotions
Segregated tasks
Ignoring gender differences
What leadership behavior encourages inclusivity?
Empowering diverse voices
Centralized decision-making
Strict cultural conformity
Ignoring minority perspectives
A multinational firm introduces cultural training. This reflects:
Organizational bias
Ethnocentrism
Cultural intelligence development
Cultural ignorance
If a manager adapts communication style based on culture, this shows:
Indecisiveness in the organization
Weak leadership is promoting
Favoritism
Flexibility and cultural competence
Which statement best evaluates the benefit of managing workplace diversity?
It limits employee individuality in the workplace
It strengthens organizational performance
It reduces workforce engagement
It increases uniformity in the workplace
Which is the most ethical way to address generational bias at work?
Ignore age differences
Promote awareness and equal opportunity
Favor younger employees over the old ones
Force early retirement and replace newly hires
Which leadership approach best resolves cultural conflict?
Avoidance
Authoritarian decision
Mediation and open communication
Passive silence
How should companies evaluate their diversity programs?
Through employee feedback and outcomes
Through manager intuition
By annual profit only
By senior management approval
Which is the best measure of cultural adaptability?
Adjusting to varied cultural norms at work
Speaking multiple languages only
Memorizing cultural trivia
Enforcing one culture, one belief and same practices
Which shows a poor evaluation of cultural diversity programs?
Measuring participation of individuals
Gathering inclusive responses
Reviewing employee surveys
Ignoring marginalized feedback
Evaluating workplace inclusion should focus on:
Tradition maintenance
Uniform behavior and practices
Employee belonging and fairness
Majority preference
When evaluating communication effectiveness in diverse teams, what matters most?
Message clarity and mutual respect
Native and multiple language use
Strict formality and compliance
Individual dominance
How can a company evaluate progress in LGBT inclusion?
Ban open discussions
Review diversity training impact
Reduce participation of allies
Enforce silence about identity
When is workplace diversity considered ineffective?
When inclusion is visible
When ideas flourish
When innovation improves in operation
When conflicts remain unresolved
As a manager, what new strategy can you create to address generational gaps?
Launch mentoring between older and younger staff
Separate teams by age
Eliminate senior staff input
Restrict promotions
What creative solution encourages gender equity?
Male-only training
Gender-specific job bans
Gender-based pay scales
Leadership development for women
If you were asked to create a training program for LGBT inclusion, what should it include?
Religious justification sessions
Segregation policy
Anti-discrimination policy and sensitivity modules
Silence on gender identity
To improve cultural understanding among employees, which project would you create?
Annual uniformity campaign
Monthly "Culture Sharing Day"
Competition for same culture groups
Exclusion of minority holidays
How would you create inclusivity in team building?
Avoid cultural topics
Assign tasks by nationality and gender
Pair only similar employees
Mix cultural diversity and gender
To address gender stereotypes, what classroom activity would you design?
Role-playing scenarios promoting equality
Debate on gender dominance
Ignoring gender issues
Limiting female participation
To promote cross-cultural communication, what initiative can you develop?
Language and culture exchange workshops
Limit foreign communication to avoid doubts
Mandate English-only rule
Avoid cultural discussions
How would you design a performance reward system for diverse teams?
Focus on individual favoritism
Reward only majority employees
Recognize contributions across cultural backgrounds
Ignore diversity factors
What can you create to strengthen respect for cultural differences in tourism?
Tourist segregation policy
Exclusive local guest policy
“One Language” guideline
“Global Hospitality Culture Manual” for staff
If you were to design a diversity campaign, what would be most effective?
Uniform Mindset Policy
Single Culture, Strong Company event
No Differences Allowed program
Different Together multicultural awareness week
The Magna Carta of Women (RA 9710) promotes the marginalization of women.
True
False
Cultural diversity and cultural uniformity mean the same thing.
True
False
Hofstede’s Cultural Dimensions Theory includes power distance, individualism, and masculinity.
True
False
Cultural awareness means rejecting your own cultural values to accept others.
True
False
Workplace diversity involves accepting and valuing differences among people.
True
False
Baby Boomers are more likely to seek flexible work and prioritize leisure time.
True
False
High-context cultures rely heavily on non-verbal communication and shared understanding.
True
False
Gender inequality affects both individuals and organizations negatively.
True
False
Ignoring language barriers among employees improves efficiency in diverse teams.
True
False
Mentorship programs between older and younger employees help reduce generational conflicts.
True
False
Implementing a single-culture policy in global organizations enhances diversity.
True
False
Managers can apply cultural intelligence by adapting their behavior to various cultural norms.
True
False
Providing cross-cultural training helps employees interact effectively in diverse environments.
True
False
Evaluating diversity programs should focus only on financial performance.
True
False
Diversity without inclusion can still create a healthy workplace culture.
True
False
Organizations should assess diversity effectiveness by measuring inclusion and engagement.
True
False
It is ethical for leaders to promote only one culture within a multicultural team.
True
False
Creating diversity celebrations in the workplace promotes cultural respect.
True
False
A training manual that highlights only one culture supports multicultural understanding.
True
False
Organizing cultural exchange programs helps employees appreciate global diversity.
True
False
A woman who is romantically or sexually attracted to other women.
(a)
They were shaped by post-war prosperity, the civil rights movement, and the rise of consumerism.
(a)
This encompasses the shared values, beliefs, norms, and practices that characterize a group of people.
(a)
A workplace issue that occurs when women receive less pay than men for the same job.
(a)
The theory developed by Geert Hofstede that explains cultural differences through dimensions such as power distance and individualism.
(a)
A Philippine law also known as RA 9710, which seeks to eliminate discrimination against women.
(a)
The ability to recognize and understand similarities and differences between cultures.
(a)
A type of intelligence that allows individuals to adapt and work effectively with people from different cultures.
(a)
The process by which individuals adjust to a new cultural environment through stages such as honeymoon, negotiation, and adjustment.
(a)
This dimension is the layer in which many divisions between and among people exist and which forms the core of many diversity efforts.
(a)
This involves understanding and valuing cultural differences, promoting fairness, and actively encouraging diverse perspectives which leaders play a critical role in fostering an inclusive culture.
(a)
A form of leadership skill that involves recognizing and managing one’s own emotions and those of others.
(a)
A systematic review process used to assess how well an organization’s practices promote diversity and inclusion.
(a)
Refers to the presence of multiple cultural groups within a society or organization, each contributing unique perspectives and skills.
(a)
It is a significant barrier for women in the workplace, with a high percentage experiencing it in their lifetime.
(a)
