WorksheetsIT 311 - QUIZ 1
Total questions: 24
Worksheet time: 26mins
Name
Class
Date
1.
Section
4 lines
2.
Name (LN, FN,MI)
4 lines
3.
A Windows 10 PC shows slow startup performance. As a system administrator, which action should be part of your maintenance policy?
a)
Enable all startup apps
b)
Limit unnecessary startup programs
c)
Disable antivirus
d)
Reformat the system
4.
During update rollout, several devices crash due to incompatible drivers. What policy could have prevented this?
a)
Test and approval policy
b)
Password expiration policy
c)
Internet usage policy
d)
Backup policy
5.
To reduce update-related disruptions, an admin schedules updates after office hours. This follows which policy principle?
a)
Business continuity
b)
Least privilege
c)
Scheduled maintenance
d)
Remote access
6.
Windows 10 displays “Low Disk Space.” Which maintenance task should be done first?
a)
Change desktop wallpaper
b)
Install new applications
c)
Update Windows
d)
Run Disk Cleanup
7.
An intern disables “Windows Defender” to speed up the PC. What policy was violated?
a)
File sharing policy
b)
User access policy
c)
Security and protection policy
d)
Run Disk Cleanup
8.
A technician installs a new driver without documentation, leading to system failure. Which policy was not followed?
a)
Change control policy
b)
Data retention policy
c)
Backup policy
d)
Scheduling policy
9.
Which tool allows administrators to check system logs and detect recurring maintenance issues?
a)
Task Manager
b)
Event Viewer
c)
Device Manager
d)
Control Panel
10.
A technician performs Windows updates without creating a backup. What key maintenance rule was ignored?
a)
Disable updates on all devices
b)
Delete restore points
c)
Reboot immediately after updates
d)
Always create a system backup before updates
11.
You discover that system restore was never activated on company PCs. What should you include in the new maintenance policy?
a)
Disable system restore
b)
Delete backups weekly
c)
Use manual logs
d)
Enable System Protection
12.
An IT manager requires all system updates to be reviewed before deployment. This is part of what process?
a)
Change management
b)
Policy drafting
c)
Risk evasion
d)
Data retention
13.
A hard drive shows signs of failure. Which MMC tool can you use to check the disk’s health and status?
a)
Event Viewer
b)
Device Manager
c)
Disk Management
d)
Task Scheduler
14.
To automatically delete temporary and cached files, which Windows 10 feature is most appropriate?
a)
Recycle Bin
b)
Disk Cleanup
c)
Task Manager
d)
File Explorer
15.
A student lab computer crashes after a large update. What maintenance feature can restore it to a previous stable state?
a)
System Restore
b)
Windows Firewall
c)
Task Scheduler
d)
Local Group Policy
16.
Which of the following is NOT a preventive maintenance activity?
a)
Regular backup
b)
Immediate repair after crash
c)
System update testing
d)
Disk cleanup
17.
Your organization sets rules on how long maintenance logs are kept before archiving. What kind of policy is this?
a)
Regular backup
b)
Software compliance policy
c)
Log retention policy
d)
Disk cleanup
18.
After an update, the sound driver stops working. What should the administrator do?
a)
Roll back the driver
b)
Software compliance policy
c)
Disable updates
d)
Reinstall Windows
19.
If the goal of maintenance is to prevent system failure before it happens, what type of maintenance is that?
a)
Reactive
b)
Preventive
c)
Predictive
d)
Emergency
20.
To ensure consistent configuration on all devices, which approach is best for a large organization?
a)
Manual installation on each computer
b)
Allowing users to customize their own setup
c)
Using virtual machines with a standard image
d)
Installing updates only when needed
21.
A sudden power outage caused OS corruption. Which preventive policy would have helped?
a)
Manual installation on each computer
b)
Power protection/UPS policy
c)
Using virtual machines with a standard image
d)
Data classification
22.
Which command is used in Windows 10 to verify the integrity of system files and detect unsigned or corrupted files?
a)
msconfig
b)
sigverif
c)
dxdiag
d)
tasklist
23.
Your IT department often skips creating backups before performing updates to save time. Explain two possible risks of this practice and how it violates maintenance policy.
4 lines
24.
A university computer lab experiences frequent system slowdowns due to outdated drivers and unmonitored updates.
As a system administrator, propose one maintenance policy and one routine activity to address this issue.
4 lines
100 %
