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WorksheetsCHAPTER 4: BUREAUCRACY
Total questions: 19
Worksheet time: 10mins
The term “bureaucracy” originates from which combination of languages?
Latin and Greek
French and Greek
German and Latin
French and Latin
In public administration, bureaucracy primarily functions as a _____
Political ideology
Tool of public administration and organizational structure
Type of government system only used in monarchies
Form of political campaign management
One of the main aims of bureaucracy is to ensure _____ in public service delivery.
Secrecy and centralization
Fairness, consistency and accountability
Popularity and partisanship
Maximum discretion of officers
Which of the following is NOT a key feature of bureaucracy?
Clear hierarchy of authority
Impersonal relationships
Informal decision-making
Division of labour according to competence
Bureaucratic red tape refers to _____
Transparency and efficiency
Excessive rules causing delays and inefficiencies
Creative policy reform
Ethical leadership and professionalism
A bureaucrat is BEST described as _____
An elected politician
A civil servant or administrator who works under fixed rules and hierarchy
A media spokesperson
A member of parliament
Which of the following describes the role of bureaucrats in government?
Drafting party manifestos
Implementing and administering public policies
Campaigning for political offices
Supervising elections
Which of the following is a function of bureaucrats?
Passing laws
Policy implementation and regulation
Judicial interpretation
Political campaigning
The bureaucratic feature of “division of labour according to competence” leads to_____
Nepotism
Specialization
Political patronage
Bureaucratic secrecy
Which of the following is a criticism of bureaucracy?
Over-flexibility
Lack of hierarchy
Resistance to innovation and change
Insufficient rules
The difference between a bureaucrat and a politician mainly lies in:
Salary and benefits
Tenure in office
Method of appointment and nature of work
Office location
In Malaysia, the Director-General of Health is an example of a:
Politician
Representative bureaucrat
Street-level bureaucrat
Bureaucrat (administrator)
The Minister of Health in Malaysia is an example of a:
Bureaucrat
Politician
Civil servant
Technical officer
The Representative Bureaucrats Theory emphasizes that:
Bureaucrats should avoid diversity in the workforce
Representation of ethnicity, gender and race increases fairness in decision-making
Bureaucrats must only follow technical skills
Politicians represent the public more effectively than bureaucrats
Which of the following best describes Street-Level Bureaucrats?
Those who make laws and policies
Those who directly interact with citizens to implement policies
Those who audit government financial reports
Those who represent citizens in Parliament
Examples of street-level bureaucrats include:
Prime Minister, Minister, and Legislator
Police officers, teachers and healthcare providers
Policy analysts and auditors
Cabinet secretaries
Which of the following is a core value in the code of conduct for bureaucrats?
Loyalty to political parties
Impartiality and compliance with law
Personal enrichment
Social influence and popularity
“Continuous learning and innovation” as part of the bureaucratic code of conduct means that:
Bureaucrats must constantly upgrade their knowledge and improve public service delivery
Bureaucrats can ignore existing laws if they innovate
Bureaucrats should prioritize experimentation over duty
Bureaucrats are exempted from ethical rules
The major distinction between representative and street-level bureaucrats lies in their:
Political affiliation
Level of interaction with the public and policy-making authority
Educational background
Pay grade
