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WorksheetsMarket Segmentation Worksheet
Total questions: 30
Worksheet time: 15mins
Which of the following statements is true of markets?
They are composed of people or organizations.
They thrive only with government funds and subsidies.
They provide discounts for every consumer.
They influence consumers to buy products they do not need.
The purpose of market segmentation is to _______.
change consumer attitudes and beliefs toward a product
divide a market into submarkets of equal size and equal number of customers
eliminate the need for developing marketing objectives
enable a marketer to tailor marketing mixes to meet the needs of one or more specific segments
The process of defining, dividing, and subdividing a large homogenous market into clear identifiable segments having similar needs, wants, or demand characteristics is identified as _______.
market segmentation
a consumer market
market criteria
market concentration
Alice has just given birth to her first child. She needs baby products such as a crib, a changing table, diapers, a car seat, and a stroller. Marketers are trying to contact Alice because she and other new mothers have similar needs. This is an example of _______.
a market segment
marketing
a business market
market variables
Janelle is into running. As soon as she gets home from work at the hospital, she changes into her running clothes, puts on her high-quality running shoes, and goes outside to run. When her schedule permits it, Janelle participates in 5K runs to raise money for children's charities. She has met many friends who are also involved in running. The running groups that Janelle is involved with are examples of _______.
lifestyle segmentation
income segmentation
benefit segmentation
geodemographic segmentation
Grocery stores in West Texas carry a complete selection of canned Asian foods, freshly made sushi, and Asian spices. Because of the large Asian population, grocery stores want to carry products that their customers like. This is an example of _______.
benefit segmentation
ethnic segmentation
age segmentation
psychographic segmentation
The key tool in the marketing strategy of every successful organization for reaching the targeted customer is _______.
the 80/20 principle
improving marketing premises
market segmentation
market criteria
The Lincoln Company produces a wide range of furniture, such as cabinets, bookcases, and bureaus. It divides its consumer market into several groups of people who have similar interests in wooden furniture. The strategy of dividing its consumer market most likely _______.
allows the Lincoln Company to meet the market's needs with a single marketing mix
enables the Lincoln Company to define customer needs and wants more precisely
eliminates the need for developing marketing objectives
allows the Lincoln Company to use an undifferentiated targeting strategy
Vista Higher Learning markets digital workbooks to accompany textbooks for French. There is a chat capability for technical support to assist the market segment of instructors in French. Following the chat session, the instructor receives a questionnaire for rating the chat session as well as a comment box for the instructor to respond. Vista Higher Learning sends a questionnaire following each chat session for all of the following reasons EXCEPT _______.
to adjust the design of its products
to define the needs and wants of French instructors more precisely
to assess the quality of its products compared to competitors
to provide a standardized product
Which statement is true of market segmentation?
It helps marketers design marketing mixes that match the characteristics of one or more segments.
It allows marketers to use an undifferentiated targeting strategy.
It allows marketers to adopt a single marketing mix across all market segments.
It helps marketers focus on satisfying customer needs.
To develop a successful segmentation scheme, marketers gather data about the population within specific geographic boundaries, the number of people in various age categories, and other social and demographic characteristics. This example describes which of the four basic criteria used to develop useful segment schemes?
Sustainability
Identifiability and measurability
Responsiveness
Accessibility
A cosmetic company manufactures products for skin and hair care for both men and women in the 20- to 50-year-old age group. Which type of market segmentation approach does the company undertake?
Geographic segmentation
Psychographic segmentation
Benefit segmentation
Demographic segmentation
Frances Inc., an apparel company, manufactures clothes for men, women, and children. It further divides its core customers according to demographic variables such as income, ethnic background, and family life cycle. These demographic variables are examples of _______.
product bases
segmentation bases
product categories
market segments
All powder laundry detergent is packaged in small 2 oz. packets so it will be more affordable for low-income consumers. All detergent convenience packets are small enough to be sold in vending machines to make them handy for students on a tight budget living on campus. This is an example of _______.
income segmentation
age segmentation
gender segmentation
ethnic segmentation
L'Amour, a cosmetic brand that primarily caters to women, wants to reach out to the less-traditional male market. It conducts research and develops a new product especially for men. In this example, L'Amour uses _______.
ethnicity segmentation
age segmentation
gender segmentation
psychographic segmentation
NewPhone Inc. has launched a new smartphone in two different versions. Both variants of the smartphone have a similar design but different hardware specifications and, therefore, different price points. The company uses this strategy to make this smartphone more universally affordable. In this scenario, NewPhone Inc. is most likely using _______.
usage-rate segmentation
income segmentation
gender segmentation
age segmentation
HP has launched a new laptop computer with a bigger monitor and keyboard with larger letters. The company uses this model to target senior communities. The company targets 13 cities in the United States with high populations of seniors. This scenario exemplifies which type of market segmentation?
Geodemographic segmentation
Psychographic segmentation
Benefit segmentation
Usage-rate segmentation
Market Street Grocery carries a complete line of products that appeal to Hispanic customers. Market Street buys cleaning products such as Fabuloso, food products such as tortillas and tacos, and birthcards written in Spanish from its suppliers. This is an example of segmentation based on _______.
age
gender
ethnicity
lifestyle
Franklin Electronics Inc. manufactures electronic gadgets. Its marketing team spent a great deal of money on advertising to create awareness about the company's products among potential customers and employs a variety of methods, such as print, broadcast, and online advertising. According to the steps involved in segmenting a market, Franklin Electronics most likely is _______.
selecting a market or product category for study
designing and implementing its marketing mix
profiling and analyzing market segments
selecting segmentation descriptors for a market
Ferrari cars target only the premium car market segment. This is a classic example of _______.
multisegment targeting
undifferentiated targeting
differentiated targeting
concentrated targeting
A firm using a(n) ______ essentially adopts a mass-market philosophy, viewing the market as one big market with no individual segments.
undifferentiated targeting strategy
niche targeting strategy
individual targeting strategy
concentrated targeting strategy
A firm that adopts an undifferentiated targeting strategy assumes that _______.
a market is composed of narrowly defined market segments
small firms can compete effectively with large firms
concentrating all resources on understanding the needs of a single market may lead to cannibalization
individual customers have similar needs that can be met with a common marketing mix
Forever Inc. is a confectionery company that manufactures candies. It does not use specific strategies to target children when marketing its products. Instead it uses the same strategies to promote its candies among all consumers in the market. In this scenario, Forever uses a(n) _______.
multisegment targeting strategy
individual targeting strategy
undifferentiated targeting strategy
concentrated targeting strategy
Logan's Roadhouse has become popular with a variety of people. It recently identified a primary customer segment in Millennials. To win over this demographic group, traditional media is less authentic in the perception of Millennials; therefore, Logan's Roadhouse does not use traditional media, and its marketing and promotion focus on maintaining a large online and social media presence. Here Logan's is likely to use _______.
undifferentiated targeting
concentrated targeting
multisegment targeting
differentiated marketing
Which statement is true of product positioning?
It assumes that consumers compare products solely on the basis of price.
There are two positioning bases: application and price.
The quality of competing products does not influence product positioning.
It is a process that influences potential customers' overall perception of a brand and product line.
The world's best coffee beans come from Costa Rica. Therefore, the more Costa Rican beans in a blend of coffee, the better the blend; and no company purchases more Costa Rican beans than Superior Coffee. Which positioning strategy is the company demonstrating?
Product differentiation
Product user
Competitor
Product class
Fantasy Inc. is an apparel store. It has separate sections for casual wear, office wear, and party wear. It offers a broad selection of clothing across various price ranges to accommodate consumers at different income levels. In this way, Fantasy caters to different socioeconomic groups. Fantasy targets its market segments using ______ as its base for product positioning.
product class
application
competitor
product user
Procter & Gamble is a multinational corporation selling consumer goods under various categories such as foods, beverages, cleaning agents, and personal care products. This example shows that a company can position its products in a ______ associated with one category or, as Procter & Gamble has done, disassociate products from one category and use several categories.
product user
product class
product differentiation
repositioning
A market consists of people or organizations with needs or wants and with the ability and the willingness to buy.
True
False
_____ refers to segmenting markets by region of a country or the world, market size, market density, or climate.
Geographic segmentation
Benefit segmentation
Demographic segmentation
Usage-rate segmentation
