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Market Segmentation Worksheet

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

Which of the following statements is true of markets?

a)

They are composed of people or organizations.

b)

They thrive only with government funds and subsidies.

c)

They provide discounts for every consumer.

d)

They influence consumers to buy products they do not need.

2.

The purpose of market segmentation is to _______.

a)

change consumer attitudes and beliefs toward a product

b)

divide a market into submarkets of equal size and equal number of customers

c)

eliminate the need for developing marketing objectives

d)

enable a marketer to tailor marketing mixes to meet the needs of one or more specific segments

3.

The process of defining, dividing, and subdividing a large homogenous market into clear identifiable segments having similar needs, wants, or demand characteristics is identified as _______.

a)

market segmentation

b)

a consumer market

c)

market criteria

d)

market concentration

4.

Alice has just given birth to her first child. She needs baby products such as a crib, a changing table, diapers, a car seat, and a stroller. Marketers are trying to contact Alice because she and other new mothers have similar needs. This is an example of _______.

a)

a market segment

b)

marketing

c)

a business market

d)

market variables

5.

Janelle is into running. As soon as she gets home from work at the hospital, she changes into her running clothes, puts on her high-quality running shoes, and goes outside to run. When her schedule permits it, Janelle participates in 5K runs to raise money for children's charities. She has met many friends who are also involved in running. The running groups that Janelle is involved with are examples of _______.

a)

lifestyle segmentation

b)

income segmentation

c)

benefit segmentation

d)

geodemographic segmentation

6.

Grocery stores in West Texas carry a complete selection of canned Asian foods, freshly made sushi, and Asian spices. Because of the large Asian population, grocery stores want to carry products that their customers like. This is an example of _______.

a)

benefit segmentation

b)

ethnic segmentation

c)

age segmentation

d)

psychographic segmentation

7.

The key tool in the marketing strategy of every successful organization for reaching the targeted customer is _______.

a)

the 80/20 principle

b)

improving marketing premises

c)

market segmentation

d)

market criteria

8.

The Lincoln Company produces a wide range of furniture, such as cabinets, bookcases, and bureaus. It divides its consumer market into several groups of people who have similar interests in wooden furniture. The strategy of dividing its consumer market most likely _______.

a)

allows the Lincoln Company to meet the market's needs with a single marketing mix

b)

enables the Lincoln Company to define customer needs and wants more precisely

c)

eliminates the need for developing marketing objectives

d)

allows the Lincoln Company to use an undifferentiated targeting strategy

9.

Vista Higher Learning markets digital workbooks to accompany textbooks for French. There is a chat capability for technical support to assist the market segment of instructors in French. Following the chat session, the instructor receives a questionnaire for rating the chat session as well as a comment box for the instructor to respond. Vista Higher Learning sends a questionnaire following each chat session for all of the following reasons EXCEPT _______.

a)

to adjust the design of its products

b)

to define the needs and wants of French instructors more precisely

c)

to assess the quality of its products compared to competitors

d)

to provide a standardized product

10.

Which statement is true of market segmentation?

a)

It helps marketers design marketing mixes that match the characteristics of one or more segments.

b)

It allows marketers to use an undifferentiated targeting strategy.

c)

It allows marketers to adopt a single marketing mix across all market segments.

d)

It helps marketers focus on satisfying customer needs.

11.

To develop a successful segmentation scheme, marketers gather data about the population within specific geographic boundaries, the number of people in various age categories, and other social and demographic characteristics. This example describes which of the four basic criteria used to develop useful segment schemes?

a)

Sustainability

b)

Identifiability and measurability

c)

Responsiveness

d)

Accessibility

12.

A cosmetic company manufactures products for skin and hair care for both men and women in the 20- to 50-year-old age group. Which type of market segmentation approach does the company undertake?

a)

Geographic segmentation

b)

Psychographic segmentation

c)

Benefit segmentation

d)

Demographic segmentation

13.

Frances Inc., an apparel company, manufactures clothes for men, women, and children. It further divides its core customers according to demographic variables such as income, ethnic background, and family life cycle. These demographic variables are examples of _______.

a)

product bases

b)

segmentation bases

c)

product categories

d)

market segments

14.

All powder laundry detergent is packaged in small 2 oz. packets so it will be more affordable for low-income consumers. All detergent convenience packets are small enough to be sold in vending machines to make them handy for students on a tight budget living on campus. This is an example of _______.

a)

income segmentation

b)

age segmentation

c)

gender segmentation

d)

ethnic segmentation

15.

L'Amour, a cosmetic brand that primarily caters to women, wants to reach out to the less-traditional male market. It conducts research and develops a new product especially for men. In this example, L'Amour uses _______.

a)

ethnicity segmentation

b)

age segmentation

c)

gender segmentation

d)

psychographic segmentation

16.

NewPhone Inc. has launched a new smartphone in two different versions. Both variants of the smartphone have a similar design but different hardware specifications and, therefore, different price points. The company uses this strategy to make this smartphone more universally affordable. In this scenario, NewPhone Inc. is most likely using _______.

a)

usage-rate segmentation

b)

income segmentation

c)

gender segmentation

d)

age segmentation

17.

HP has launched a new laptop computer with a bigger monitor and keyboard with larger letters. The company uses this model to target senior communities. The company targets 13 cities in the United States with high populations of seniors. This scenario exemplifies which type of market segmentation?

a)

Geodemographic segmentation

b)

Psychographic segmentation

c)

Benefit segmentation

d)

Usage-rate segmentation

18.

Market Street Grocery carries a complete line of products that appeal to Hispanic customers. Market Street buys cleaning products such as Fabuloso, food products such as tortillas and tacos, and birthcards written in Spanish from its suppliers. This is an example of segmentation based on _______.

a)

age

b)

gender

c)

ethnicity

d)

lifestyle

19.

Franklin Electronics Inc. manufactures electronic gadgets. Its marketing team spent a great deal of money on advertising to create awareness about the company's products among potential customers and employs a variety of methods, such as print, broadcast, and online advertising. According to the steps involved in segmenting a market, Franklin Electronics most likely is _______.

a)

selecting a market or product category for study

b)

designing and implementing its marketing mix

c)

profiling and analyzing market segments

d)

selecting segmentation descriptors for a market

20.

Ferrari cars target only the premium car market segment. This is a classic example of _______.

a)

multisegment targeting

b)

undifferentiated targeting

c)

differentiated targeting

d)

concentrated targeting

21.

A firm using a(n) ______ essentially adopts a mass-market philosophy, viewing the market as one big market with no individual segments.

a)

undifferentiated targeting strategy

b)

niche targeting strategy

c)

individual targeting strategy

d)

concentrated targeting strategy

22.

A firm that adopts an undifferentiated targeting strategy assumes that _______.

a)

a market is composed of narrowly defined market segments

b)

small firms can compete effectively with large firms

c)

concentrating all resources on understanding the needs of a single market may lead to cannibalization

d)

individual customers have similar needs that can be met with a common marketing mix

23.

Forever Inc. is a confectionery company that manufactures candies. It does not use specific strategies to target children when marketing its products. Instead it uses the same strategies to promote its candies among all consumers in the market. In this scenario, Forever uses a(n) _______.

a)

multisegment targeting strategy

b)

individual targeting strategy

c)

undifferentiated targeting strategy

d)

concentrated targeting strategy

24.

Logan's Roadhouse has become popular with a variety of people. It recently identified a primary customer segment in Millennials. To win over this demographic group, traditional media is less authentic in the perception of Millennials; therefore, Logan's Roadhouse does not use traditional media, and its marketing and promotion focus on maintaining a large online and social media presence. Here Logan's is likely to use _______.

a)

undifferentiated targeting

b)

concentrated targeting

c)

multisegment targeting

d)

differentiated marketing

25.

Which statement is true of product positioning?

a)

It assumes that consumers compare products solely on the basis of price.

b)

There are two positioning bases: application and price.

c)

The quality of competing products does not influence product positioning.

d)

It is a process that influences potential customers' overall perception of a brand and product line.

26.

The world's best coffee beans come from Costa Rica. Therefore, the more Costa Rican beans in a blend of coffee, the better the blend; and no company purchases more Costa Rican beans than Superior Coffee. Which positioning strategy is the company demonstrating?

a)

Product differentiation

b)

Product user

c)

Competitor

d)

Product class

27.

Fantasy Inc. is an apparel store. It has separate sections for casual wear, office wear, and party wear. It offers a broad selection of clothing across various price ranges to accommodate consumers at different income levels. In this way, Fantasy caters to different socioeconomic groups. Fantasy targets its market segments using ______ as its base for product positioning.

a)

product class

b)

application

c)

competitor

d)

product user

28.

Procter & Gamble is a multinational corporation selling consumer goods under various categories such as foods, beverages, cleaning agents, and personal care products. This example shows that a company can position its products in a ______ associated with one category or, as Procter & Gamble has done, disassociate products from one category and use several categories.

a)

product user

b)

product class

c)

product differentiation

d)

repositioning

29.

A market consists of people or organizations with needs or wants and with the ability and the willingness to buy.

a)

True

b)

False

30.

_____ refers to segmenting markets by region of a country or the world, market size, market density, or climate.

a)

Geographic segmentation

b)

Benefit segmentation

c)

Demographic segmentation

d)

Usage-rate segmentation