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WorksheetsPersonal & Professional Qualities in a Healthcare Worker
Total questions: 62
Worksheet time: 31mins
Indicate whether the statement is true or false: Good posture puts less stress on muscles, easing fatigue.
True
False
Indicate whether the statement is true or false: Jeans are appropriate uniforms for all health occupations.
True
False
Indicate whether the statement is true or false: Every health care provider should get at least 8 hours of sleep every night.
True
False
Indicate whether the statement is true or false: Uniforms of a specific color may be required in the workplace.
True
False
Indicate whether the statement is true or false: Most health care facilities require personnel to wear name badges or photo identification tags at all times.
True
False
Indicate whether the statement is true or false: Perfumes and aftershave lotions provide a pleasant aroma and should be used daily to avoid body odor.
True
False
Indicate whether the statement is true or false: A watch, wedding ring, chain necklace, and small earrings are appropriate attire with a uniform.
True
False
Indicate whether the statement is true or false: Long nails can interfere with the use of gloves while performing procedures.
True
False
Indicate whether the statement is true or false: Jewelry can cause injury to patients and transmit germs or pathogens.
True
False
Indicate whether the statement is true or false: By working together, a team can accomplish goals much faster than an individual.
True
False
Indicate whether the statement is true or false: Research has shown that people form an impression about another person based mainly on appearance within 7 seconds.
True
False
Indicate whether the statement is true or false: Every patient is entitled to confidential care.
True
False
Indicate whether the statement is true or false: Visible tattoos are prohibited in many health care facilities.
True
False
Indicate whether the statement is true or false: Many people will not admit that they do not understand medical terms when a procedure is explained to them.
True
False
Indicate whether the statement is true or false: Feedback occurs in the communication process when the sender repeats the message and clarifies it.
True
False
Good listening skills require constant practice.
True
False
Nonverbal behavior may contradict what a speaker is saying.
True
False
In order to maintain neat and legible patient records, errors should be erased neatly or eliminated with correction fluid.
True
False
Patients with aphasia are not able to hear words that are being said to them.
True
False
A daily "to do" list is an important part of any time management plan.
True
False
Delegating tasks helps with time management and can reduce stress.
True
False
Indicate the answer choice that best completes the statement or answers the question. Being able to identify with and understand another person’s feelings, situation, and motives demonstrates ____.
empathy
tact
patience
responsibility
Indicate the answer choice that best completes the statement or answers the question. The ability to be tolerant, to be understanding, and to control your temper indicates ____.
empathy
enthusiasm
patience
honesty
Indicate the answer choice that best completes the statement or answers the question. Enjoying your work and having a positive attitude displays ____.
honesty
willingness to learn
dependability
enthusiasm
Indicate the answer choice that best completes the statement or answers the question. Having the ability to say or do the kindest or most fitting thing in a difficult situation shows ____.
tact
responsibility
self-motivation
competence
Indicate the answer choice that best completes the statement or answers the question. Being willing to be held accountable for your actions is ____.
discretion
self-motivation
responsibility
acceptance of criticism
Indicate the answer choice that best completes the statement or answers the question. The ability to begin or follow through with a task and to determine things that need to be done indicates ____.
competence
self-motivation
dependability
willingness to learn
Indicate the answer choice that best completes the statement or answers the question. Using good judgment in what you say and do and making sure that a patient’s rights are not violated demonstrates ____.
patience
tact
willingness to learn
discretion
Indicate the answer choice that best completes the statement or answers the question. Being qualified and capable of performing a task while striving for accuracy in all you do shows ____.
competence
discretion
willingness to learn
dependability
Indicate the answer choice that best completes the statement or answers the question. Showing truthfulness and integrity and being willing to admit mistakes so they can be corrected is ____.
willingness to learn
acceptance of criticism
honesty
tact
Being prompt when reporting to work, avoiding absences, and completing assigned tasks on time demonstrates ____.
competence
dependability
self-motivation
team player
Which of the following is not a possible benefit of healthy interpersonal relationships?
encourage personal growth
offer safety and security
feel isolated from others
make life more enjoyable
The exchange of information, thoughts, ideas, and feelings is ____.
listening
empathy
communication
nonverbal behavior
Which of the following factors does not interfere with the communication process?
interruptions or distractions
medical terminology
properly working hearing aid
soft, muted voice
Which of the following is not an example of a communication barrier based on a physical or sensory disability?
deafness or hearing loss
blindness or impaired vision
cognitive impairment
language differences
An example of a psychological barrier to communication is ____.
aphasia or a speech impairment
the belief that illness is a punishment from God
a negative attitude and constant complaints
a foreign language
An example of a subjective observation is ____.
Mr. Mendez says he is very warm
Mr. Mendez has a temperature of 102∘F
Mr. Mendez’s skin is red and flushed
Mr. Mendez is drinking large amounts of water
A leader who sets minimal rules and allows individuals in a group to function in an independent manner is a/an ____.
autocratic leader
democratic leader
transactional leader
laissez-faire leader
A physical change that occurs when a stressor causes the body to go into an alarm or warning mode is ____.
blood vessels constricting and decreasing circulation to the heart and brain
saliva production increasing
pupils in the eyes dilating to improve vision
movement in the digestive tract increasing to speed up digestion of foods
Which of these diseases is probably not caused by stress?
migraine headache
hypertension or high blood pressure
diabetes mellitus
depression
Using caller ID is part of which step in an effective time management plan?
avoid distractions
schedule tasks
identify preferences
plan your work
Which of the following are ways to control body odor? Select all that apply.
daily shower/bath
deodorant
oral hygiene
clean undergarments/clothing
Select the option that correctly lists six main factors that contribute to good health.
diet; rest; exercise; good posture; avoiding use of tobacco, alcohol, and drugs; preventative screenings
diet; occasional rest; heavy alcohol use; good posture; avoiding screenings; intense work only
high-calorie diet; minimal sleep; exercise; poor posture; routine alcohol use; annual vaccinations only
diet; rest; exercise; fashionable appearance; tobacco avoidance only; routine social media breaks
Select the option that lists five stress-reducing techniques that can be used to manage stress.
take breaks; relax; meditate; think positively; seek assistance or delegate tasks
work longer hours; avoid others; think negatively; skip breaks; suppress emotions
isolate yourself; avoid hobbies; ignore tension; take on more commitments; refuse help
avoid music; avoid relaxation; focus only on work; rely on worry; procrastinate
Indicate whether the statement is true or false. A good time management plan will eliminate all stress and allow an individual to function efficiently.
True
False
Indicate the answer choice that best completes the statement or answers the question. Which of these is not a principle upon which parliamentary procedure is based?
right of the majority to rule
right of the minority to rule
right of the minority to be heard
right of the individual to be heard and represented
Indicate whether the statement is true or false. Everyone experiences a certain degree of stress on a daily basis.
True
False
Indicate whether the statement is true or false. An autocratic leader encourages the participation of all individuals in a group and listens to their opinions.
True
False
Indicate whether the statement is true or false. In a group, any member who makes a contribution to an idea can be considered a leader.
True
False
Indicate whether the statement is true or false. The team leader is the person who ensures legal responsibilities toward patients are met.
True
False
Indicate whether the statement is true or false. Teamwork improves communication and continuity of care.
True
False
Indicate whether the statement is true or false. Prejudice and attitudes, physical disabilities, and cultural diversity often cause barriers to communication.
True
False
Indicate whether the statement is true or false. The use of jewelry is not restricted when regular clothes are worn instead of a uniform.
True
False
Indicate whether the statement is true or false. Earrings with hoops or dangling earrings should be avoided in health care settings.
True
False
Indicate whether the statement is true or false. Tobacco affects the function of the heart, circulatory system, lungs, and digestive system.
True
False
In the communication process, the message is information, ideas, or thoughts.
True
False
Change often requires learning new techniques or procedures.
True
False
Fancy or extreme hairstyles should be avoided in the workplace.
True
False
Shoes worn with a uniform should have at least 2-inch heels to provide the best support.
True
False
Personal characteristics are a part of the personality and are almost impossible to change.
True
False
All health care providers should present an appearance that inspires confidence and portrays a positive self-image.
True
False
Indicate the answer choice that best completes the statement or answers the question: To establish effective short- and long-term goals ___.
make the goal as difficult as possible so you can strive to meet it
prioritize only one goal and do not work on any other goals until it is finished
memorize the goals instead of writing them down, so they become a part of you
state goals in a positive manner and try to avoid negative goals
