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WorksheetsQuality Quiz - WQW 2025
Total questions: 30
Worksheet time: 15mins
Name
Class
Date
1.
What is the biggest risk shown in the picture of a wet floor with no signage?
a)
Delay in cleaning
b)
Slip hazard
c)
Poor lighting
d)
No uniform
2.
What should you do if you find a fire extinguisher blocked by a trolley/bin?
a)
Ignore it
b)
Move trolley/Bin & report
c)
Inform later
d)
Use it anyway
3.
Which 5S principle is missing in this cluttered nurse station image?
a)
Sort
b)
Sustain
c)
Shine
d)
Standardize
4.
What is the immediate action when a patient’s wristband shows the wrong name?
a)
Verify patient identity immediately
b)
Ignore it
c)
Change label later
d)
Continue work
5.
What quality risk does this tray of similar ampoules represent?
a)
Stock rotation issue
b)
Look-Alike Sound-Alike (LASA) risk
c)
Wrong labeling
d)
Auditing issue
6.
Which color bin should be used for soiled dressings with body fluids?
a)
Red
b)
Yellow
c)
Blue
d)
White (Translucent)
7.
What’s the correct corrective action when you see an oxygen cylinder lying on the floor?
a)
Ignore it
b)
Store upright and secure it
c)
Report later
d)
None
8.
What best represents a 'Think Differently' attitude in a workplace?
a)
Finding new, safer, simpler methods
b)
Breaking rules
c)
Avoiding supervision
d)
Doing the same things faster
9.
Which image demonstrates teamwork during a busy shift?
a)
Nurses assisting each other
b)
Nurse working alone
c)
Supervisor giving orders
d)
Staff arguing
10.
Which practice helps sustain 5S improvements over time?
a)
Regular training and audits
b)
Daily cleaning only
c)
Rearranging randomly
d)
Adding more items
11.
A trolley blocks fire exit each morning despite instruction. What’s the likely issue?
a)
Lack of training
b)
Poor process standardization
c)
Insufficient staff
d)
Faulty trolley
12.
Which reflects 'Sort' in 5S?
a)
Keeping everything
b)
Removing unused items
c)
Shining surfaces
d)
Labelling drawers
13.
Which step ensures habits continue over time in 5S?
a)
Sort
b)
Shine
c)
Sustain
d)
Standardize
14.
A red-tag area is overflowing. What does this indicate?
a)
No timely disposal system
b)
Staff don’t tag properly
c)
Waste segregation issue
d)
Space shortage
15.
A ward fails 5S audits frequently. What’s the best approach?
a)
Re-audit daily
b)
Provide visual reminders and accountability
c)
Replace staff
d)
Ignore issues
16.
A non-functional thermometer is placed back in the rack. Which principle is violated?
a)
Traceability
b)
Equipment readiness
c)
Calibration
d)
Accountability
17.
What’s the best use of an internal audit finding?
a)
Find faults
b)
Plan improvements
c)
Prepare for accreditation
d)
Record only
18.
A lab technician finds recurring labeling errors. What’s the right approach?
a)
Blame collectors
b)
Do root cause and retrain
c)
Punish staff
d)
Ignore errors
19.
Which is a leading indicator of quality improvement?
a)
Number of complaints
b)
Suggestions implemented
c)
Mortality rate
d)
Audit score
20.
A process redesigned after RCA shows fewer errors. This demonstrates:
a)
Corrective action
b)
Continuous improvement
c)
Audit compliance
d)
Cost reduction
21.
A patient’s relative raises the same concern to 3 staff. What might this indicate?
a)
Lack of coordination
b)
Complaint habit
c)
Staff overload
d)
None
22.
Shift handover missed key info. Which tool prevents this?
a)
Checklist / SBAR
b)
Verbal notes
c)
WhatsApp group
d)
Delay rounds
23.
Staff turnover is increasing. What should management analyze first?
a)
Salary data
b)
Work environment and feedback
c)
Attendance
d)
Leave forms
24.
Color-coded patient trays reduced mix-ups. This represents:
a)
Visual control
b)
Waste reduction
c)
Kaizen (continuous improvement)
d)
5S sustainment
25.
A staff froze during a code blue. Post-event, the right step is:
a)
Blame staff
b)
Debrief and provide simulation training
c)
Write memo
d)
Ignore
26.
'Thinking Differently' means:
a)
Finding creative, practical fixes
b)
Disobeying rules
c)
Adding checklists
d)
Ignoring routine
27.
The patients complaint about food temperature. The Operations & Quality team should:
a)
Audit the kitchen
b)
Standardize serving procedure
c)
Blame catering
d)
Change menu
28.
Which situation shows teamwork?
a)
Sharing workload during rush hour
b)
Waiting for supervisor
c)
Working separately
d)
Avoiding extra work
29.
'No Blame Culture' means:
a)
No accountability
b)
Focus on learning not punishment
c)
Ignoring errors
d)
Leniency
30.
Continuous improvement is sustained by:
a)
Training + leadership support + feedback loops
b)
One-time training
c)
Yearly audits only
d)
Award system
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