Worksheets7_Hotel Food & Services
Total questions: 36
Worksheet time: 20mins
Banquet staff includes the banquet manager, banquet servers, setup staff, and audiovisual staff.
True
False
Hotel dining rooms and hotel kitchens are organized very differently from an independent restaurant.
True
False
One of the major responsibilities of the bartenders and beverage servers is to monitor the consumption of alcohol by guests and to prevent alcohol-related problems.
True
False
Two types of banquets include business and catering banquets.
True
False
The organization of foodservices in a lodging property depends on the size and number of foodservices offered.
True
False
Match the following terms and identifying phrases.
Person responsible for making sure the bar is stocked with liquor, ice, glassware, and supplies.
bar back
Place that serves alcoholic beverages as well as nonalcoholic beverages.
bar
Type of bar in which servers take orders for beverages and then give them to a bartender.
service bar
People responsible for serving food and beverages during a banquet.
banquet servers
Person who supervises all room service operations.
room service manager
Person who oversees the hotel's front bars, service bars, special-purpose bars, room service beverage deliveries, hospitality suite bars, and minibars.
beverage manager
banquet manager
beverage server
room service manager
Person who takes orders for beverages and gives the orders to the bartender.
beverage manager
bar back
banquet manager
beverage server
Delivery of food and beverages to guests in their hotel rooms.
station
room service
special-purpose bar
beverage server
banquet manager
Person who supervises all room service operations.
banquet manager
beverage server
room service manager
room service attendant
Guests are seated at tables and are served all parts of the meal by servers.
seated banquet
service bar
seated buffet
skirting
Guests are seated at tables, but serve themselves from a buffet table and then return to their seats to eat.
seated banquet
service bar
seated buffet
skirting
Type of bar in which servers take orders for beverages and then give them to a bartender.
special-purpose bar
station
room service
bar service
Table linen placed around buffet tables to hide the table legs and make the table look elegant
skirting
bar back
bar
blanketing
station
Bar that is usually set up for one particular event, such as a banquet.
skirting
seated buffet
station
special-purpose bar
Location in the room where food or beverage is available.
banquet
skirting
special-purpose bar
bar
K. station
The banquet chef is an important member of the banquet team, but is actually a member of the kitchen staff.
True
False
The manager in charge of all the food and beverage services in the hotel is called the hotel manager.
True
False
Match the following terms and identifying phrases:
Food served in honor of a special occasion
banquet
To clear dishes and food, clean tables and chairs, put away all furniture and equipment, and clean the floor of a banquet room.
break down
Written record of all the decisions that have been made about what the client wants during the banquet.
banquet event order
Large business meeting, usually sponsored by a group for its members.
convention
Manager in charge of all the food and beverage services in a hotel.
food & beverage director
Person responsible for feeding all large groups in the hotel.
food and beverage director
clients
function
banquet setup staff
banquet chef
Written record of all the decisions that have been made about what the client wants during the banquet.
recipe
function
convention
break down
banquet event order
Staff responsible for moving and arranging the room dividers, tables, and chairs for a banquet.
party planner
bar back
banquet setup staff
banquet chef
food and beverage director
Person who concentrates on alcoholic-beverage production and service to guests.
server
banquet setup staff
food and beverage director
bartender
bar back
Another term for customers.
clients
servers
bar backs
directors
Large business meeting, usually sponsored by a group for its members.
break down
convention
hospitality suite
function
banquet
Bar where the bartenders serve the public face-to-face.
front bar
hospitality suite
banquet
convention
function
Another term for a special event.
banquet
convention
hospitality
party
function
Special room in a hotel that is reserved by a group for the purpose of serving refreshments to the group.
hospitality suite
hotel room
front bar
banquet room
convention
Small cabinet containing small bottles of alcoholic beverages and snacks located in guest rooms.
food and beverage director
hospitality suite
banquet
minibar
function
Type of standing buffet; guests take food and beverages from trays as the servers walk around.
food and beverage director
hospitality suite
banquet
passed-items function
function
The banquet chef is responsible for making sure that all aspects of banquets run well.
True
False
The four types of banquet service are ____.
buffet, commercial, institutional, and cafeteria
cafeteria, casual, fine dining, and single event
food station, fast food, front bar, and back bar
passed-items function, seated banquet, seated buffet, and standing buffet
The banquet chef supervises the ____.
booking of the banquet, sales department, and banquet servers
busser, server, and expediter
organization, preparation, and timing of the banquet service
sales manager, buffet service, and charity balls
One of the major tasks of the banquet manager is to ____.
work with outside audiovisual companies
move and arrange room dividers, tables, and chairs in the room
make sure the kitchen is ready for the food preparation
prepare a timeline for the event
Banquets are booked through the banquet chef.
True
False
When more workers are needed for banquets, the banquet manager often hires ____.
banquet chefs and room service personnel
full-time servers and cooks
part-time or temporary workers
sales personnel and kitchen staff
