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7_Hotel Food & Services

Total questions: 36

Worksheet time: 20mins

Name
Class
Date
1.

Banquet staff includes the banquet manager, banquet servers, setup staff, and audiovisual staff.

a)

True

b)

False

2.

Hotel dining rooms and hotel kitchens are organized very differently from an independent restaurant.

a)

True

b)

False

3.

One of the major responsibilities of the bartenders and beverage servers is to monitor the consumption of alcohol by guests and to prevent alcohol-related problems.

a)

True

b)

False

4.

Two types of banquets include business and catering banquets.

a)

True

b)

False

5.

The organization of foodservices in a lodging property depends on the size and number of foodservices offered.

a)

True

b)

False

6.

Match the following terms and identifying phrases.

a)

Person responsible for making sure the bar is stocked with liquor, ice, glassware, and supplies.

1.

bar back

b)

Place that serves alcoholic beverages as well as nonalcoholic beverages.

2.

bar

c)

Type of bar in which servers take orders for beverages and then give them to a bartender.

3.

service bar

d)

People responsible for serving food and beverages during a banquet.

4.

banquet servers

e)

Person who supervises all room service operations.

5.

room service manager

7.

Person who oversees the hotel's front bars, service bars, special-purpose bars, room service beverage deliveries, hospitality suite bars, and minibars.

a)

beverage manager

b)

banquet manager

c)

beverage server

d)

room service manager

8.

Person who takes orders for beverages and gives the orders to the bartender.

a)

beverage manager

b)

bar back

c)

banquet manager

d)

beverage server

9.

Delivery of food and beverages to guests in their hotel rooms.

a)

station

b)

room service

c)

special-purpose bar

d)

beverage server

e)

banquet manager

10.

Person who supervises all room service operations.

a)

banquet manager

b)

beverage server

c)

room service manager

d)

room service attendant

11.

Guests are seated at tables and are served all parts of the meal by servers.

a)

seated banquet

b)

service bar

c)

seated buffet

d)

skirting

12.

Guests are seated at tables, but serve themselves from a buffet table and then return to their seats to eat.

a)

seated banquet

b)

service bar

c)

seated buffet

d)

skirting

13.

Type of bar in which servers take orders for beverages and then give them to a bartender.

a)

special-purpose bar

b)

station

c)

room service

d)

bar service

14.

Table linen placed around buffet tables to hide the table legs and make the table look elegant

a)

skirting

b)

bar back

c)

bar

d)

blanketing

e)

station

15.

Bar that is usually set up for one particular event, such as a banquet.

a)

skirting

b)

seated buffet

c)

station

d)

special-purpose bar

16.

Location in the room where food or beverage is available.

a)

banquet

b)

skirting

c)

special-purpose bar

d)

bar

e)

K. station

17.

The banquet chef is an important member of the banquet team, but is actually a member of the kitchen staff.

a)

True

b)

False

18.

The manager in charge of all the food and beverage services in the hotel is called the hotel manager.

a)

True

b)

False

19.

Match the following terms and identifying phrases:

a)

Food served in honor of a special occasion

1.

banquet

b)

To clear dishes and food, clean tables and chairs, put away all furniture and equipment, and clean the floor of a banquet room.

2.

break down

c)

Written record of all the decisions that have been made about what the client wants during the banquet.

3.

banquet event order

d)

Large business meeting, usually sponsored by a group for its members.

4.

convention

e)

Manager in charge of all the food and beverage services in a hotel.

5.

food & beverage director

20.

Person responsible for feeding all large groups in the hotel.

a)

food and beverage director

b)

clients

c)

function

d)

banquet setup staff

e)

banquet chef

21.

Written record of all the decisions that have been made about what the client wants during the banquet.

a)

recipe

b)

function

c)

convention

d)

break down

e)

banquet event order

22.

Staff responsible for moving and arranging the room dividers, tables, and chairs for a banquet.

a)

party planner

b)

bar back

c)

banquet setup staff

d)

banquet chef

e)

food and beverage director

23.

Person who concentrates on alcoholic-beverage production and service to guests.

a)

server

b)

banquet setup staff

c)

food and beverage director

d)

bartender

e)

bar back

24.

Another term for customers.

a)

clients

b)

servers

c)

bar backs

d)

directors

25.

Large business meeting, usually sponsored by a group for its members.

a)

break down

b)

convention

c)

hospitality suite

d)

function

e)

banquet

26.

Bar where the bartenders serve the public face-to-face.

a)

front bar

b)

hospitality suite

c)

banquet

d)

convention

e)

function

27.

Another term for a special event.

a)

banquet

b)

convention

c)

hospitality

d)

party

e)

function

28.

Special room in a hotel that is reserved by a group for the purpose of serving refreshments to the group.

a)

hospitality suite

b)

hotel room

c)

front bar

d)

banquet room

e)

convention

29.

Small cabinet containing small bottles of alcoholic beverages and snacks located in guest rooms.

a)

food and beverage director

b)

hospitality suite

c)

banquet

d)

minibar

e)

function

30.

Type of standing buffet; guests take food and beverages from trays as the servers walk around.

a)

food and beverage director

b)

hospitality suite

c)

banquet

d)

passed-items function

e)

function

31.

The banquet chef is responsible for making sure that all aspects of banquets run well.

a)

True

b)

False

32.

The four types of banquet service are ____.

a)

buffet, commercial, institutional, and cafeteria

b)

cafeteria, casual, fine dining, and single event

c)

food station, fast food, front bar, and back bar

d)

passed-items function, seated banquet, seated buffet, and standing buffet

33.

The banquet chef supervises the ____.

a)

booking of the banquet, sales department, and banquet servers

b)

busser, server, and expediter

c)

organization, preparation, and timing of the banquet service

d)

sales manager, buffet service, and charity balls

34.

One of the major tasks of the banquet manager is to ____.

a)

work with outside audiovisual companies

b)

move and arrange room dividers, tables, and chairs in the room

c)

make sure the kitchen is ready for the food preparation

d)

prepare a timeline for the event

35.

Banquets are booked through the banquet chef.

a)

True

b)

False

36.

When more workers are needed for banquets, the banquet manager often hires ____.

a)

banquet chefs and room service personnel

b)

full-time servers and cooks

c)

part-time or temporary workers

d)

sales personnel and kitchen staff