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WorksheetsMGT 410 - Exam 3 Review
Total questions: 24
Worksheet time: 48mins
1.Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company, the accountant who takes the bookkeeper's work and organizes it into financial statements including the cash flow statement, the income statement, and the balance sheet, and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence.
True
False
2. Which of the following is most likely to be categorized as a management team?
A. A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B. A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C. A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D. A band travelling around the country playing shows at different venues for six months
E. A group of four workers making a specific part on the production line of an automobile factory
3. Tran needs to increase his team's creativity. He calls them in to a meeting and tells them they are to shout out as many ideas as they can think of for a new project. No one is to analyze or criticize any ideas while this exercise is going on. Tran is using the brainstorming technique.
True
False
4. A team of highly skilled and qualified members of an organization failed to perform the team objective assigned to them. When the reason for this lack of performance was investigated, it was clear that, although the team members worked hard, they had to wait for their mates to complete a particular task before they could start their own. Which of the following explains the reason for process loss in this case?
A. Motivational loss
B. Social facilitation
C. Production blocking
D. Groupthink
E. Cognitive dissonance
1. Britney, a manager in an advertising firm, was assigned a team and asked to come up with ideas for an advertising campaign. Britney briefed her team and outlined the purpose of the brainstorming clearly after which she asked the members to individually generate ideas and bring their list to the next meeting. In the second meeting, the ideas were compiled, doubts clarified, and ideas built-on after which the members were then asked to individually rank the ideas and submit the list to Britney, who tabulated the scores and created a list of the five best ideas. Britney adopted _____ to generate the ideas.
A. Cross-training
B. Conflict management
C. Positional rotation
D. Cognitive bias
E. Nominal group technique
2. Five students from KLM School have been selected to form the team that would represent the school in the National Science contest. They must come up with a creative project. These students first meeting was face-to-face and involved each of them suggesting as many ideas as they could think of without analyzing or critiquing them at that time. The activity that the students engaged in is referred to as ______:
A. Boundary spanning
B. Social loafing
C. Ambassador Activity
D. Scouting activity
E. Brainstorming
3. The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor _____.
A. Systems monitoring
B. Affect management
C. Coordination
D. Mission analysis
E. Goal specification
4. Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______.
A. Cohesion
B. Potency
C. Boundary spanning prowess
D. Transactive trust
E. Reactive affinity
1.Martin George is the vice president (Finance) of Rutherford Inc. His position and title in the company gives him _____ power.
A. Collaborative
B. Diplomatic
C. Substitutability
D. Referent
E. Legitimate
2. Jake is well-known for his excellent diagnoses of skin-related problems. The other dermatologists in the hospital where he works often consult him when dealing with difficult cases. This gives Jake _____ power in the hospital.
A. Coercive
B. Structural
C. Reward
D. Referent
E. Expert
3. Roger Federer is an icon in tennis. Many aspiring tennis players try to emulate him. Federer's iconic status gives him _____ power.
A. Coercive
B. Structural
C. Reward
D. Referent
E. Collaborative
4. Rebecca is the head of the primary department at La Perouse High School. She believes that children will absorb and retain more information if they are taken on educational tours and field trips. But the school's rules and policies do not encourage such activities and Rebecca feels her endeavor to improve the children's education is being stifled. This low degree of _____ is reducing Rebecca's ability to influence others.
A. Centrality
B. Discretion
C. Substitutability
D. Intigration
E. Visibility
1. Just before the final football game of the season, the captain of the team made an emotional speech to all his teammates to win the last game for their coach, who passed away recently. Which of the following influence tactics did the captain use?
A. Rational appeal
B. Inspirational appeal
C. Consultation
D. Collaboration
E. Coalition
2.Percy has built her company by giving special attention to details. She is highly meticulous and demanding and often imposes her decisions on subordinates. Percy makes use of the _____ style of decision making.
A. Autocratic
B. Consultative
C. Transformational
D. Participative
E. Delegative
3. Alexandria, Brittney, Nicole, and Dolce are four managers at Polar Coat Manufacturing. Each in their department uses a different decision-making style and believes that their style is the best. Alexandria always presents the problem to her employees, gathers their opinions/suggestions and then makes the decision herself. Brittney gives her employees the responsibility for making the decision within a set of specified boundary conditions. Nicole makes the decision without asking her employees for their opinions/suggestions. Dolce presents the problem to her employees and seeks consensus with an emphasis that her opinion should only count as important as every other employee's in her department.
A. Consultative
B. Autocratic
C. Delegative
D. Facilitative
E. Directive
4. Ted is a quality control manager at Greenwoods Cement Inc. Any time a problem arises and a decision needs to be made, he believes in getting his people involved. He presents the problem to his employees and seek consensus on a solution. He insists in these problem-solving meetings that his opinion or suggestions carry no more weight than anyone else's. Which of the following is the decision-making style that Ted is displaying?
A. Consultative
B. Autocratic
C. Delegative
D. Facilitative
E. Negotiative
1. In Grand Stand Organization, a furniture manufacturing company, the arrival and departure times to and from work are specified to the minute, with time clocks used to control deviant behavior. It can be said that the company is high in:
A. Formalization
B. Centralization
C. Decentralization
D. Work differentiation
E. Division of labor
2. When Happy Feet Shoe, Inc. groups its business units according to where they do business such as North America division, Europe division, Asia division, and Africa division, it is creating which of the following organizational structures?
A. Client-based
B. Product
C. Geographic
D. Functional
E. Simple
3. When Hyundai Motor Company groups its business units around the different lines of cars such as i10, i20, Zing, Sonata, and Verna, which of the following structures is it creating?
A. Client-based
B. Product
C. Geographic
D. Functional
E. Simple
4. Ross and Tony, father and son, opened a large boutique named Tradus in Chicago. The father and son, being the owners of the business concern, decide about the important matters and all the rest of the functions like product, finance, marketing, and personnel are carried out by the department heads who have to act as per the instruction and orders of both of them. Which of the following is true about Tradus?
A. It has a centralized system of decision making.
B. It has a matrix organizational structure.
C. The degree of formalization is very low in the organization.
D. It implements Holacracy
E. It has a narrow span of control.
1. During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent?
A. Espoused values
B. Enacted values
C. Observable artifacts
D. Mnemonics
E. Basic underlying assumptions
2. The physical layout of workspaces, dress codes, and the level of technology used are all examples of _____ that are represented by the organization's culture.
A. Basic underlying assumptions
B. Espoused values
C. Observable artifacts
D. Mnemonics
E. Subcultures
3. Marie is the department manager at Verve, Inc. She has been working in the position for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone including Marie is in one open room. Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. The group has succeeded in achieving some exceptional results in the past two years.
A. Ritual
B. Story
C. Espoused value
D. Ceremony
E. Symbol
4. The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization and it consistently challenges the values of Clean Toothpaste and signifies the need for change. The marketing department's culture can be described as a(n):
A. ASA framework
B. Counterculture
C. Safety culture
D. Networked culture
E. Distractive culture
