If you would like some food brought to your hotel room, call ......... and if you need new towels or want your room cleaned, call ............

The hotel provides a complimentary ............... for all guests, so you don't have to get a bus or taxi into town when you arrive.

If you arrive at a hotel and ask for a room, you usually have to pay the full ..........; but you will probably get a discount if you make a .......... advance, especially if there are a lot of ........... on the days you want to stay.

Would guests please note that the latest ............ is midday (12 o'clock) on the day they wish to leave.

Guests who have just got married might like to use the hotel's ..........., although if they really got lots of money, they could reserve the magnificent ...........

When you arrive at the hotel, go straight to the ........... to check in. They will ask you to fill in a............ with your name, address and other information, and then they will give you a .........., which you need to get into your room. Take the ............ if your room is on a high floor.

Choose the correct item to complete the sentence: My room's small, but there's a .......... full of drinks, chocolate and snacks.

Although I haven't dared to look at the ........!

There's a ............ where I can keep my passport and other valuables.

There's a ........... so I can call my friends.

There's a ............ where I can stand outside and get a great view of the city.

Choose the correct item to complete the sentence: There's ............. so I can watch a movie if I get bored.

Choose the words that best complete the sentence: The hotel's facilities, including the cocktail ......., the Michelin-starred ......... and the outdoor ........ (which is heated in the winter), can be used by both residents (guests staying in the hotel) and .......... (people who are not staying in the hotel).

Which staff member fits the description: A wine expert in a restaurant who recommends and serves wine.

Which staff member fits the description: The main waiter who supervises other waiters.

Which staff member fits the description: A hotel worker who carries guests’ bags and shows them to their rooms.

Which staff member fits the description: A person who opens doors, helps with cars, and welcomes guests.

Which staff member fits the description: A hotel staff member who helps guests with special requests (booking taxis, tours, restaurants).

Choose the type of accommodation described: The place we stayed at was right by the beach. It had three bedrooms (all en-suite), a beautiful living / dining room, a huge kitchen, front, back and roof gardens and its own swimming pool.

Choose the type of accommodation described: The place we stayed at when we went skiing in Austria had two double bedrooms, a large living room with open fireplace, a small kitchen and terraces at the front and back with fantastic views over the Alps.

Choose the type of accommodation described: It's on the fourth floor. It has two twin rooms, a living room with a Murphy, a small kitchen, a wonderful bathroom with a spa bath, and a small balcony overlooking the swimming pool.

Choose the type of accommodation described: David and Buddug Evans invite visitors to spend a long weekend in 'Green Briars', the most delightful accommodation in Llandudno. Join us for delicious home cooking, traditional comfort and a real Welsh welcome!

Choose the type of accommodation described: The 'Ball and Chain' is probably the most exciting and interesting property to open in London this year. Not only is it set in the former Chingwall prison, with single, twin and double accommodation in the old cells, but all the fascinating artwork has been done by prisoners in real prisons around the country. Outstanding levels of comfort and service are guaranteed.

Choose the type of accommodation described: Driving when tired is one of the most common causes of accidents, so why not break your journey at the Crossways accommodation? Situated on the A542 between Bunnyhutch and Birdiebath, we offer a choice of comfortable rooms, including three large family rooms, two restaurants and a bar. Ample, secure parking is also provided.

Choose the type of accommodation described: For people who want hotel comfort without all the hotel facilities, this option is probably the most suitable type of hotel accommodation. No restaurants, no bars, no pools or tennis courts, just simple, comfortable rooms.

Choose the type of accommodation described: If you're looking for good, cheap accommodation and don't mind sharing, I'd recommend Backpackers' accommodation on Wytham View Street. There are three dormitories, each with $$12$$ bunk beds, a café that serves hot drinks and good breakfasts, and the hottest showers in town! The warden is really friendly, too.

Choose the type of accommodation described: 'The Moathouse', a property outside Derringly, has been designed specifically for businessmen and women visiting the area. Accommodation is in small studio rooms which come with all the necessities for the busy business person. These include complete telephone and Internet facilities, mobile charge points, tea and coffee making facilities and fully soundproofed rooms for a good night's rest.

Choose the type of accommodation described: In some cities, long-stay visitors can take advantage of accommodation in rooms or suites, each with their own kitchen and bathroom. Normal hotel services are provided, but this type generally offers more space and flexibility than a standard hotel.

Choose the type of accommodation described: For visitors with healthy bank accounts, we recommend the Tam'al Dhobi, a property on the banks of the river. All rooms are beautifully appointed with king size beds, full bar facilities and stunning views over the river and surrounding desert. Each room even has its own butler, who will take care of your every need.

Choose the type of accommodation described: Holidaymakers on package holidays are usually accommodated in fairly basic ( $$2$$ -star) properties. The advantage of these, of course, is that they are cheap. On the other hand, they are not always comfortable, and can often be in noisy or busy surroundings. They also try to put as many guests as possible into one room: triple rooms with space-saving sofa beds are common.

A place in the wall where you can burn wood to make heat.

Outdoor areas attached to a building where people can sit.

Rooms that block noise so guests cannot hear outside sounds.

A type of accommodation for guests who stay for a long time (weeks or months).

• A small room with a bedroom, living area, and kitchen all in one space.

• A personal servant who takes care of a guest or family in a hotel or home.

• A bed that folds up into the wall when not in use.

• Two beds placed on top of each other. Sofas that can be opened and used as a bed.

• A hotel worker who carries guests’ luggage and shows them to their rooms.

• A person responsible for a building or place, such as a dormitory or campsite.

• The large entrance area of a hotel where guests first arrive.

• A man or woman who takes orders and serves food in a restaurant.

• A person who parks guests’ cars.

A person who owns or manages a hotel

• A person who greets guests and helps them check in/out.

• A woman who cleans hotel rooms.

• A hotel staff member who helps guests with special requests (booking taxis, tours, restaurants).