WorksheetsMedon Pharmacy Orientation Quiz
Total questions: 10
Worksheet time: 5mins
Which messaging platform does Gallabox primarily integrate with for customer communication?
Telegram
Facebook Messenger
Signal
What is the main advantage of Gallabox over manual WhatsApp messaging?
Faster, automated, and trackable communication
Slower response time
Limited message history
No analytics
Which Gallabox feature can be used for sending health tips to customers?
WhatsApp Broadcast
Automated Billing Notifications
Inventory Stock Alerts
Customer Support Chat Portal
What drives the highest conversions in pharmacy Q-commerce?
Long descriptions
High-resolution product images
No image
Lowest pricing
What is the best practice if a customer requests a substitute medicine online?
Send any similar-looking product
Contact customer/platform and send only safe & approved alternative
Cancel the order without checking
Cancel the order without checking
What is the BEST approach when a listed item is discontinued?
Keep it active and hope no one orders
Ask the rider to explain to customers
Increase the price so customers avoid ordering
Deactivate it immediately and update listings
What should you do if you cannot find an item during picking?
Wait until the item appears in stock
Inform the platform/customer and request a safe alternative
Replace it with any available product
Cancel the order instantly
What is the BEST method for accurate picking in a pharmacy?
Cross-check name, strength, quantity before putting in the basket
Ignore batch/expiry while picking
Pick items without checking strength or size
Pick similar-looking products to save time
How many pharmacies are currently under Medon Group?
48
52
63
71
Which emirate has the most our pharmacies listed in this directory?
Dubai
Sharjah
Ajman
Abu Dhabi
