WorksheetsLearning Objectives
Total questions: 51
Worksheet time: 26mins
Management can best be defined as:
The process of planning, organizing, leading, and controlling resources to achieve organizational goals.
The act of selling products to customers.
The ability to create new technologies.
The process of manufacturing goods.
Management can be distinguished as being an ART or a SCIENCE. Which of the following best describes this distinction?
Management combines both artistic intuition and scientific principles.
Management is solely based on artistic intuition.
Management is only governed by scientific laws.
Management does not involve any scientific or artistic elements.
Demonstrate the importance of the functions and roles of management.
Management functions and roles are crucial for achieving organizational goals and ensuring effective resource utilization.
Management functions and roles are only important for large organizations.
Management functions and roles have little impact on organizational success.
Management functions and roles are mainly for administrative purposes.
Describe the different levels and kinds of manager in an organization.
Top-level, middle-level, and lower-level managers; functional and general managers
Only top-level managers exist in organizations
Managers are only responsible for financial tasks
There are no different kinds of managers in organizations
Expound on the various managerial skills needed at the different levels of management.
Different levels of management require technical, human, and conceptual skills in varying proportions.
All levels of management require only technical skills.
Managerial skills are not needed at top management levels.
Only human skills are required at the supervisory level.
The PESTEL environment impacts management by considering which of the following factors?
Political, Economic, Social, Technological, Environmental, Legal
Personal, Emotional, Strategic, Tactical, Ethical, Logical
Physical, Educational, Structural, Technical, Environmental, Linguistic
Professional, Entrepreneurial, Social, Technical, Ethical, Legal
Watch the video at https://www.youtube.com/watch?v=_OBqwhYLEJo and provide the definition of management.
Management is the process of planning, organizing, leading, and controlling resources to achieve organizational goals.
Management is only about supervising employees.
Management is the act of selling products to customers.
Management is the process of creating advertisements for a company.
Fill in the blank: According to Williams (2008), ________ is getting work done through others.
Management
Leadership
Supervision
Delegation
Which author defined management as 'the process of working with and through others to achieve organizational objectives in a changing environment'?
Williams
Kreitner
Robbins & DeCenzo
Drucker
Fill in the blank: Robbins & DeCenzo (2008) defined management as the process of getting things done, effectively and efficiently through and with other ________.
people
machines
resources
documents
Fill in the blank: Management is the process of getting things done, __________ and __________ through and with other people.
effectively and efficiently
quickly and randomly
slowly and carelessly
individually and selfishly
What does the term 'process' in the definition of management represent?
The goals managers set
The primary activities managers perform
The resources managers use
The people managers work with
What is the main focus of efficiency?
Achieving the intended result regardless of resources used
Using the least amount of resources to achieve a result
Increasing sales significantly
Producing more waste
Fill in the blank: Efficiency is about achieving the same outcome with minimal _____
waste
effort
time
resources
Which of the following is an example of improving efficiency?
A) A marketing campaign that increases sales
B) A factory producing 100 units of a product with less material waste than before
C) Spending more money to achieve a goal
D) Achieving a result regardless of resources used
Effectiveness is about:
Achieving the intended or desired result
Using the least amount of resources
Producing more waste
Reducing costs only
Fill in the blank: A marketing campaign that increases sales significantly is considered ________, even if it costs more than other campaigns.
effective
expensive
inefficient
unnecessary
Efficiency and effectiveness are interrelated.
True
False
According to the example, why have some government agencies been regularly attacked?
Because they are effective and efficient
Because they are reasonably effective but extremely inefficient
Because they do not accomplish their goals
Because they are cost-effective
Fill in the blank: Some government agencies accomplish their goals but do so at a high cost, for example, ______ in Kenya.
SGR
KRA
NEMA
NHIF
According to the diagram, what does 'Efficiency' focus on?
Resource usage
Goal attainment
High waste
Ends
According to the diagram, what does 'Effectiveness' focus on?
Means
Resource usage
Goal attainment
Low waste
Fill in the blank: Efficiency is associated with low _______.
waste
cost
energy
output
Fill in the blank: Effectiveness is associated with high _______.
goal attainment
cost
risk
conflict
What is the definition of Efficiency? Fill in the blank: Efficiency is ________.
Doing things right
Doing things quickly
Doing things cheaply
Doing things randomly
What is the definition of Effectiveness? Fill in the blank: Effectiveness is ________.
Doing the right things
Doing things quickly
Doing things with minimum resources
Doing things with maximum effort
According to the passage, what is the ideal situation in terms of efficiency and effectiveness?
To be both efficient and effective: achieving the goal while using resources wisely.
To be effective but not efficient: achieving the goal regardless of resource use.
To be efficient but not effective: using resources wisely without achieving the goal.
To be neither efficient nor effective: failing to achieve the goal and wasting resources.
Refer to the diagram showing two people pushing different objects. Which person is demonstrating efficiency?
The person pushing the square object
The person pushing the round object
Both
Neither
Fill in the blank: ________ is what creates results!
Good management
Luck
Procrastination
Indecision
What is good management concerned with?
Only attaining goals
Only efficiency
Both attaining goals and doing so as efficiently as possible
None of the above
From a training magazine survey of 700 human resources managers: 67% of HR managers say they would hire an applicant with strong soft skills (such as organizational, communication, teamwork, problem solving, and diplomacy skills) whose technical abilities were lacking; only 9% would hire someone who had strong technical expertise but weak interpersonal skills. Why?
Most HR managers value strong soft skills over technical expertise when hiring.
Most HR managers value technical expertise over soft skills when hiring.
HR managers equally value soft skills and technical expertise when hiring.
HR managers do not consider soft skills important when hiring.
Findings: The overwhelming majority (93 percent) of HR managers feel technical skills are easier to teach than soft skills. Do you agree?
Yes, because most HR managers believe technical skills are easier to teach than soft skills.
No, because most HR managers believe soft skills are easier to teach than technical skills.
No, because technical skills are harder to teach than soft skills.
Yes, because soft skills are easier to teach than technical skills.
Responding to managers (or other authority figures) with deficient soft skills involves:
Communicating assertively and professionally while maintaining respect.
Ignoring their instructions to avoid conflict.
Responding with sarcasm to highlight their deficiencies.
Avoiding all interactions with them.
Polishing which of the following is important for improving your soft skills?
Communication skills
Mathematical skills
Technical drawing skills
Physical strength
Distinguish between Management as being an ART or a SCIENCE.
Management can be considered both an art and a science.
Management is only an art and not a science.
Management is only a science and not an art.
Management is neither an art nor a science.
Characteristics of Art: What does 'Practical Knowledge' mean in the context of art?
Only knowing theory
Knowing practical application of theoretical principles
Ignoring designs and dimensions
Only using brushes
Characteristics of Art: To become a good painter, a person must know not only different colours and brushes but also different ________, dimensions, and situations to use them appropriately.
designs
textures
materials
patterns
A manager can be successful just by obtaining a degree or diploma in management, without knowing how to apply principles in real situations.
True
False
What does 'Personal Skill' mean in the context of art?
Every artist has the same style and approach
Each artist has his own style and approach towards his job
All artists perform at the same level
Management is not personalized
Fill in the blank: M.F. Hussain is recognized for his _________.
style
music
architecture
poetry
Management as an art is also personalized, just like painting styles differ among artists.
True
False
Characteristics of Art - Creativity: Every artist has an element of creativity in line. That is why he aims at producing something that has never existed before which requires combination of ______ & imagination.
intelligence
strength
memory
luck
Management is also creative in nature like any other art. What does management combine to achieve desired results?
Only human resources
Only non-human resources
Human and non-human resources
Only imagination
Characteristics of Art - Creativity: An artist aims at producing something that has never existed before because:
they want to express originality and innovation.
they prefer to copy existing works.
they are required to follow strict rules.
they want to avoid public attention.
What does 'Perfection through practice' mean according to the characteristics of art?
It means that practice makes a man perfect, and every artist becomes more proficient through constant practice.
It means that art is always perfect without any need for improvement.
It means that only natural talent matters in art, not practice.
It means that art does not require any effort to master.
According to the passage, how do managers become perfect in the job of managing?
Managers learn through trial and error initially, but application of management principles over the years makes them perfect in managing.
Managers are born with perfect management skills and do not need any learning.
Managers become perfect by strictly following only their instincts without any principles.
Managers achieve perfection by delegating all tasks and avoiding direct involvement.
What does 'Goal-Oriented' mean in the context of art and management?
A) Seeking to achieve concrete results and accomplishment of pre-determined goals
B) Ignoring results and focusing on random activities
C) Only using artistic skills without any purpose
D) Avoiding the use of resources
Managers use various resources like ________, money, material, machinery & methods to promote growth of an organization.
human
animal
electrical
chemical
Management is directed towards accomplishment of pre-determined goals.
True
False
Fill in the blank: Management is considered an art because it requires the application of certain principles and is of the highest order as it deals with _______ the attitude and behavior of people at work towards desired goals.
moulding
ignoring
observing
restricting
According to the passage, management is considered an art of the highest order because:
it requires creativity and skill to achieve organizational goals.
it is based solely on scientific principles.
it involves only routine administrative tasks.
it does not require any specialized knowledge.
