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S3.25 BUSM4568 Week 6 Online

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is hotel revenue?

a)

Number of rooms in the hotel

b)

Income from rooms, F&B, and other services

c)

Total fixed costs

d)

Profit after all expenses

2.

Which of the following is a fixed cost?

a)

Laundry cost per occupied room

b)

Electricity per guest

c)

Property tax and insurance

d)

Amenity refills

3.

Which of the following is a variable cost?

a)

Annual depreciation

b)

Monthly loan repayment

c)

Housekeeping hours based on occupancy

d)

PMS subscription

4.

Which option lists the 5 Rights?

a)

Right client, right room, right moment, right price, right distribution channel

b)

Right room, right breakfast, right rate, right OTA, right demand

c)

Right demand, right supply, right price, right room, right platform

d)

Right occupancy, right stay length, right segment, right cost, right price

5.

The “Right Room” means offering the room type that fits the guest’s needs and willingness to pay.

a)

True

b)

False

6.

The “Right Client” refers only to guests booking through OTAs.

a)

True

b)

False

7.

The “Right Moment” means selling at the most profitable demand period.

a)

True

b)

False

8.

The “Right Price” means offering the lowest price all the time.

a)

True

b)

False

9.

The “Right Distribution Channel” means choosing the channel that brings the most cost-efficient revenue.

a)

True

b)

False

10.

Which option matches the ASM2 comparison hotel service and/or service system requirements?

a)

Compare hotels in different STR scales

b)

Compare a hotel with a retail store

c)

Compare 2 properties in the same STR scale or charging the same price for the same room category

d)

Compare hotels by total number of rooms only