Font size
WorksheetsCALM Company Handbook Quiz
Total questions: 100
Worksheet time: 50mins
What does the acronym CALM stand for in the context of the company handbook?
Cultural Autism Learning & Motivation
Community Autism Leadership & Management
Collaborative Autism Learning & Mentorship
Creative Autism Leadership & Motivation
What is the primary purpose of the CALM company handbook?
To outline company-wide policies and procedures
To provide a list of employee benefits
To describe the history of the company
To offer training on autism care techniques
What values does CALM emphasize in its work environment?
Inclusivity, respect, and open communication
Profitability, efficiency, and competition
Innovation, independence, and leadership
Creativity, flexibility, and autonomy
Who should employees contact if they have questions or concerns at CALM?
Their HR representative or BCBA
The CEO of the company
The IT department
The marketing team
What is the slogan mentioned in the CALM handbook?
Learning ABA with Cultural Care
Empowering Autism Through Innovation
Together for a Better Tomorrow
Cultural Care for All
What is the primary mission of Cultural Autism Learning & Motivation (CALM)?
To provide financial support to individuals with autism.
To enhance the quality of life for individuals with autism through evidence-based interventions tailored to diverse needs.
To create a global network for autism research.
To offer free education programs for individuals with autism.
Which of the following is NOT one of CALM's core values?
Client-Centered Care
Ethical Practice
Financial Independence
Cultural Competency
What is CALM's vision for individuals with autism?
To provide them with financial independence.
To create a world where every individual with autism receives culturally sensitive support to reach their fullest potential.
To establish a global autism research center.
To offer free healthcare services to individuals with autism.
What does CALM emphasize in its mission statement?
Providing free education for individuals with autism.
Respecting and integrating each individual's cultural values through evidence-based ABA services.
Offering financial aid to families of individuals with autism.
Establishing a global autism awareness campaign.
Which of the following is an example of CALM's core value of 'Integrity and Transparency'?
Ensuring all services are culturally sensitive.
Providing clear and honest communication in all interactions.
Offering personalized care plans for individuals with autism.
Promoting continuous learning and development.
What is the primary focus of the onboarding orientation for CALM employees?
Learning advanced therapy techniques
Outlining qualifications and training on Applied Behavior Analysis (ABA)
Understanding the financial policies of CALM
Training on data collection systems
What is required at the end of each therapy session according to CALM's data collection training?
Submission of session notes
Payment for the session
Scheduling the next session
Supervisor approval
What happens if session notes and corresponding data collection are inconsistent?
The session is canceled
Payment for the session may be withheld
The employee is promoted
The client is reassigned
How long should employees be shadowed with their clients during observation training?
One day
Two days
One week
One month
Who verifies the accuracy of session notes during routine audits?
Care Coordinator
Supervisors/Admin Assistants
BCBA
Clients
What does CALM's Equal Employment Opportunity policy ensure?
Employment opportunities are provided only to individuals of certain races and genders.
Employment opportunities are provided to all individuals regardless of protected characteristics.
Employment opportunities are limited to individuals with disabilities.
Employment opportunities are based solely on age and religion.
What is the duration of the probationary period for new employees at CALM?
30 days
60 days
90 days
120 days
Which of the following checks may be included in CALM's background check process?
Employment verification, reference checks, and education confirmation
Criminal background checks only
Reference checks and age verification
Education confirmation and religion verification
What action may CALM take if an employee refuses to consent to a background check?
Offer a promotion
Terminate employment
Extend the probationary period
Provide additional training
What does CALM's Anti-Discrimination and Harassment Policy encourage employees to do?
Ignore incidents of inappropriate behavior
Report incidents of inappropriate behavior to their supervising manager and HR
Handle incidents of harassment independently
Avoid reporting incidents to maintain confidentiality
What is the focus of CALM's recruitment, hiring, and onboarding process?
Prioritizing candidates based on age and religion
Ensuring candidates align with CALM's mission and values
Hiring candidates without any background checks
Offering employment only to individuals with prior experience
What is the purpose of the onboarding program at CALM?
To provide employees with transportation services
To familiarize employees with the company's practices and policies
To classify employees as full-time or part-time
To investigate complaints promptly
What is CALM's policy regarding complaints?
Complaints are ignored unless they involve clients
Complaints are investigated promptly and impartially
Complaints must be submitted anonymously
Complaints are only handled by the CEO
Which of the following is true about a full-time employee at CALM?
They work less than 30 hours per week
They work no less than 100% of the scheduled work hours in a week
They are not eligible for benefits
They work on a contractual basis
What is the maximum number of hours a part-time employee at CALM can work in a week?
20 hours
25 hours
30 hours
35 hours
What is the policy regarding personal transportation for company-related activities at CALM?
Employees are encouraged to use personal vehicles
Employees must use authorized and insured company vehicles
Employees can use personal vehicles with prior approval
Employees are required to use public transportation
What should employees do if their personal information changes?
Notify their HR representative
Update their information online
Inform their supervisor verbally
No action is required
What type of employee is not eligible for benefits unless specifically authorized in writing?
Full-time employees
Part-time employees
Contract employees
Temporary employees
What action may be taken if an employee uses personal transportation for company-related activities?
They may receive a warning
They may be subject to disciplinary action
They may be reimbursed for expenses
They may be promoted
What is expected of employees under the Professional Behavior and Ethics policy?
To maintain integrity, respect, and ethical behavior in all interactions
To prioritize personal interests over professional conduct
To disregard ethical guidelines when interacting with clients
To avoid communication with colleagues and the community
What does the Confidentiality Agreement require employees to do?
Share client information freely with colleagues
Maintain the confidentiality of client information adhering to HIPAA regulations
Disclose client information to unauthorized individuals
Ignore ethical guidelines when handling client information
What should employees do if they encounter a conflict of interest?
Ignore the conflict and continue working
Disclose the conflict to their reporting BCBA and management immediately
Prioritize personal interests over the interests of CALM or its clients
Avoid reporting the conflict to management
What is prohibited under the Parent & Staff Communication Policy?
Using approved apps for communication
Direct communication with parents outside of the approved group chat
Including the care coordinator in communication
Communicating through iMessage group chat
What are the consequences of violating the Parent & Staff Communication Policy?
A warning with no further action
Disciplinary action, up to and including termination
Promotion to a higher position
No consequences
What is a mandatory condition of employment at CALM?
Attending supervision sessions
Completing training manuals
Using company-owned devices responsibly
Submitting weekly reports
What is the consequence of failing to attend or cooperate with scheduled supervision sessions at CALM?
A warning letter
Immediate termination
Reduction in salary
Suspension for one week
Which of the following is NOT acceptable during supervision sessions at CALM?
Driving or running errands
Providing meaningful feedback to technicians
Reviewing program fidelity
Communicating with parents
What must supervisors ensure during remote supervision sessions?
Distraction-free and professional environment
Use of personal phones for non-work purposes
Multitasking with personal errands
Flexible and unstructured supervision
What is required of employees who are issued CALM-owned materials?
Use them for personal tasks
Handle them responsibly and use them only for work-related purposes
Share them with colleagues
Return them within 10 business days after resignation
What happens if an employee fails to return company property within 5 business days after resignation or termination?
They are fined $100
Replacement costs are deducted from their final paycheck
They are banned from future employment at CALM
They are required to attend a disciplinary meeting
What is the policy for employees who possess company-owned devices or other properties?
They can use them for personal purposes
They must return them upon resignation or termination
They can keep them as a bonus
They must share them with other employees
What is the policy regarding the use of personal phones during sessions with clients at CALM?
Personal phones are allowed without restrictions.
Personal phones are strongly prohibited unless there is an emergency or a need to contact a supervisor.
Personal phones can be used freely with supervisor approval.
Personal phones are allowed only for family-related issues without acknowledgment.
What is CALM's stance on maintaining a professional appearance?
Employees can dress casually as long as they are comfortable.
Employees are expected to maintain a professional appearance that reflects their role and promotes a respectful environment.
Employees must wear uniforms provided by CALM.
Employees are required to follow a strict dress code with no exceptions.
What actions will CALM take if an employee is found engaging in sexual harassment?
The employee will be given a warning and allowed to continue working.
The employee will be subject to disciplinary action, up to and including termination.
The employee will be transferred to another department.
The employee will be required to attend mandatory training sessions only.
What is CALM's policy on drug and alcohol use in the workplace?
The use of drugs and alcohol is permitted during breaks.
The misuse of drugs and alcohol is prohibited and will result in disciplinary actions, up to and including termination.
Employees can use drugs and alcohol with supervisor approval.
Employees are allowed to use alcohol during company events only.
What is the overtime pay rate for full-time employees at CALM?
Full-time employees are paid overtime at their regular hourly rate.
Full-time employees are paid overtime at double their hourly rate.
Full-time employees are paid overtime at the rate of time and a half for all hours worked over 40 hours in a workweek.
Full-time employees are not eligible for overtime pay.
What should employees do if they anticipate being absent or need to change their work hours?
Notify their supervisor or assigned Human Resources of any changes or anticipated absences.
Inform their colleagues and continue working remotely.
Submit a formal request to the CEO.
No action is required; absences are automatically approved.
What is the maximum drive time compensated by CALM for client sessions?
15 minutes
30 minutes
45 minutes
60 minutes
What is the hourly rate compensation for drive time between CALM client sessions?
Full hourly rate
Half of the hourly rate
Double the hourly rate
No compensation
What is required from RBTs if they are unable to attend a scheduled session?
12 hours’ notice
24 hours’ notice
48 hours’ notice
No notice required
What happens if a parent cancels a session with same-day notice?
Technicians receive no pay
Technicians are eligible for partial pay
Technicians receive full pay
Technicians must reschedule the session
What action is taken for repeated same-day cancellations by RBTs?
They are ignored
They are documented and addressed
They result in immediate termination
They are compensated fully
What is the consequence of unexcused absences or excessive tardiness according to the Attendance Policy?
Immediate termination
Disciplinary action
Reduction in pay
No consequences
What is the maximum amount of time an RBT can be paid for if a session scheduled for 3 hours or more is canceled on the same day?
Up to 1 hour at their regular hourly rate
Up to 3 hours at half their regular hourly rate
Up to 2 hours at their regular hourly rate
Up to 3 hours at their regular hourly rate
What must be documented in Ensora notes and Google Form to be eligible for payment after a canceled session?
SOAP notes
The cancellation
The client's feedback
The session's duration
Within how many hours must session notes be submitted after the date of service?
12 hours
48 hours
24 hours
72 hours
What may happen if session notes are not submitted on time?
The session will be rescheduled
Payment for the session may be delayed or withheld
The RBT will receive a warning
The client will be notified
Where will the assigned schedule for RBTs be available?
Gusto
SOAP notes
Ensora
Google Form
What system must RBTs use to clock in and out at the start and end of each session?
Ensora
Gusto
SOAP notes
Google Form
What is expected of RBTs to maintain professionalism?
Submitting session notes within 48 hours
Communicating proactively and following all protocols
Using SOAP notes for documentation
Working overtime without pay
What type of leave does CALM offer to eligible employees?
Paid vacation days
Paid mental health days and sick leave
Unpaid leave for personal reasons
Paid maternity leave
What is required if an employee plans to take extended leave lasting more than 3 consecutive days?
Notify CALM management and care coordinator at least 1 week in advance
Submit a resignation letter
Provide a doctor's note
Notify CALM management on the day of leave
What is the minimum notice period required by CALM for resigning or taking an extended leave of absence?
One week
Two weeks
Three weeks
One month
What is the first step in CALM's corrective action process for employee performance or compliance issues?
Termination
Corrective Action Meeting
Verbal and Written Warning
Suspension
What happens upon termination of an employee at CALM?
The employee is given a severance package
The employee is banned from contacting parents directly and withdrawn from CALM communication platforms
The employee is reassigned to a different role
The employee is required to attend a final meeting
What is required of employees at CALM regarding their assigned cases?
Employees must sit on their assigned cases actively.
Employees can choose whether or not to sit on their assigned cases.
Employees must sit on their assigned cases only once a month.
Employees are required to sit on cases only during holidays.
What action can CALM take if an employee fails to sit on a case for 3 consecutive weeks?
Place the employee on administrative hold.
Terminate employment.
Make no attempt to re-staff the employee with another client.
All of the above.
What is one consequence of failing to provide a two-week notice before leaving CALM?
Loss of earned PTO.
Forfeiture of 50% of the final paycheck.
Ineligibility for rehire.
Immediate termination of benefits.
What happens to company-sponsored benefits in cases of uncommunicated termination at CALM?
Benefits are terminated immediately as of the last day worked.
Benefits are terminated after one month.
Benefits are terminated after a two-week notice period.
Benefits remain active for six months.
What is the payroll frequency mentioned for employees at CALM?
Weekly.
Bi-weekly or monthly.
Daily.
Quarterly.
What is the eligibility requirement for CALM employees to earn 1 Paid Mental Health Day (PMHD)?
30 days of active employment with 80–85% of scheduled work hours
45 days of active employment with 90–95% of scheduled work hours
60 days of active employment with 85–90% of scheduled work hours
90 days of active employment with 95–100% of scheduled work hours
How many Paid Mental Health Days (PMHDs) can CALM employees earn per calendar year?
5 PMHDs
6 PMHDs
8 PMHDs
10 PMHDs
What happens to unused PMHDs at the end of the year?
They roll over to the next year
They are converted into cash value
They are forfeited and do not roll over
They are added to sick leave
When does PMHD accrual reset for CALM employees?
January 1st
July 1st
December 31st
April 1st
Through which system must PMHD requests be submitted?
HR email system
Gusto payroll system
Employee portal
Management approval system
What is the minimum notice required to request a PMHD, except in emergency situations?
1 business day
2 business days
3 business days
5 business days
Can PMHDs and sick leave be paid out upon resignation or termination of employment?
Yes, they are eligible for payout
No, they are not eligible for payout
Only PMHDs are eligible for payout
Only sick leave is eligible for payout
Under what circumstances can PMHDs be used during blackout periods?
With approval from HR
With approval from management
Without any approval
Only during emergencies
At what rate is sick leave accrued according to the Sick Leave Policy?
1 hour for every 20 hours worked, up to 30 hours per calendar year
1 hour for every 30 hours worked, up to 40 hours per calendar year
1 hour for every 40 hours worked, up to 50 hours per calendar year
1 hour for every 50 hours worked, up to 60 hours per calendar year
When can employees begin using accrued sick leave?
After 15 days of employment
After 30 days of employment
After 45 days of employment
After 60 days of employment
Which of the following is NOT a valid use of sick leave under the Sick Leave Policy?
Personal illness or injury
Medical or dental appointments
Care of a sick child, spouse, or parent
Vacation or leisure travel
What is required for absences of more than 2 consecutive days?
A written explanation from the employee
A doctor's note
Approval from a supervisor
Submission of a leave form
What happens to unused sick leave at the end of the year?
It rolls over to the next year
It is paid out to the employee
It does not roll over beyond the annual cap
It is converted into vacation leave
Is sick leave eligible for payout upon resignation or termination?
Yes, it is fully paid out
Yes, but only partially paid out
No, it is not eligible for payout
Yes, if the employee has worked for more than a year
Which of the following holidays is observed as a half-paid holiday by CALM?
Memorial Day
Juneteenth (June 19)
Veterans Day
Easter Sunday
What is the maximum number of hours salaried employees can receive half of their regular hourly wage for on half-paid holidays?
2 hours
4 hours
6 hours
8 hours
Which of the following statements is true regarding working on half-paid holidays?
Employees receive double pay for working on these holidays.
Employees receive time-and-a-half pay for working on these holidays.
Employees receive their normal full pay for hours worked, in addition to the half-holiday pay.
Employees are not allowed to work on these holidays.
What is one of the eligibility requirements for State Disability Insurance (SDI)?
Work in California State
Earned a minimum amount of wages in the base period
Be employed for at least 10 years
Be unable to work due to a work-related injury
What does State Disability Insurance (SDI) provide to eligible employees?
Full income replacement
Partial income replacement
Health insurance coverage
Paid vacation days
What is the eligibility requirement for Paid Family Leave (PFL) in New York City?
Work in New York State and earn a minimum amount of wages in the base period
Work in any state and earn a minimum amount of wages in the base period
Work in New York State and earn a maximum amount of wages in the base period
Work in New York State without any wage requirement
What is the maximum duration of Paid Family Leave (PFL) per year?
8 weeks
10 weeks
12 weeks
14 weeks
Which of the following is NOT a qualifying event for Paid Family Leave (PFL)?
Bonding with a new child
Caring for a seriously ill family member
Military caregiving
Taking a vacation
What is required from employees to apply for Paid Family Leave (PFL)?
A completed claim form and supporting documentation
A verbal notice to their employer
A letter from their family member
No documentation is required
What does Paid Family Leave (PFL) provide in terms of job protection?
Guarantees job protection on its own
Does not guarantee job protection but may run concurrently with job-protected leave under FMLA
Guarantees job protection only for military caregiving
Guarantees job protection only for bonding with a new child
What does "Intermittent Leave" under PFL allow employees to do?
Take leave only in full weeks.
Take leave in full weeks or smaller increments.
Take leave only in smaller increments.
Take leave without following state laws or employer policies.
Which benefit can PFL be used alongside, if applicable?
Health insurance.
Short-term disability insurance.
Paid time off (PTO).
Sick leave.
What is one of the core responsibilities of a Board Certified Behavior Analyst (BCBA)?
Conduct intake interviews.
Coordinate recruitment and hiring of new staff.
Conduct Functional Behavior Assessments.
Manage employee relations.
What is the primary role of the Care Coordinator at CALM?
Supervising RBTs and providing direct behavioral interventions.
Managing the intake process and acting as a liaison between families and CALM’s Behavior Technicians.
Coordinating recruitment and hiring of new staff.
Overseeing onboarding and compliance with employment laws.
What is one of the core responsibilities of the Human Resources Administrator at CALM?
Conducting Functional Behavior Assessments.
Intake and assessment by reviewing referrals.
Coordinating recruitment, interviewing, and hiring of new staff.
Supervising RBTs.
What is the primary purpose of developing behavior intervention plans (BIPs)?
To manage employee records and payroll.
To ensure compliance with employment laws.
To support client progress through structured plans.
To provide insurance billing in a timely manner.
