UPS or FedEx plays what role in the supply?

What is the key function of the shipping department?

The main productivity metric for logistics is efficiency is order fulfillment.

A jewelry store is an example of what type of facility?

Inventory including all the materials being currently worked on is referred to as which type of inventory?

Who is the driving force throughout the life cycle of a product?

A factory that makes hand tools is an example of what type of facility?

What is the process of assigning products to the proper location in a warehouse?

Places where materials are stored for future use are:

The life cycle of material flowing through the supply chain is an integrated, interconnected process.

What is a SKU?

What class of fire extinguisher is used for cooking fires involving combustible vegetable oils?

Proper ventilation is an important part of fire prevention.

Which of the following is a detailed assessment of each step needed to identify potential threats to worker safety?

State governments may not set standards standards that are more rigorous than OSHA's federal standards

Which of the following federal agencies is responsible for transportation safety regulations?

Since OSHA was created workplace deaths have increased by 50 percent.

If you use the wrong type of fire extinguisher it may make the fire worse.

What class of fire extinguisher is used to fight fires of wood, paper or plastic?

In addition to OSHA compliance, companies may use additional guidelines from other agencies to enhance their safety policies and procedures.

Red safety signs are usually used to depict:

Exhaust fans, open windows and air conditioning systems are examples of good:

In logistics, the most common PPE is:

You should hold the load close to your body when carrying a heavy load.

Heavier, bulkier containers should be stored on the floor so they can be lifted from the ground.

What federal agency issues standards about PPE usage?

Preventive maintenance is dealing with a malfunction after is has occurred.

Safe lifting practices include (select all that apply):

Which of the following types of PPE is used to protect the lungs against airborne dust or particles?

Who is responsible for the safe operation of material handling equipment?

What type of PPE is used to protect workers from falling objects?

Your power zone is located:

What is an advantage of a gas truck over an electric truck?

Which of the following statements is true about lift trucks?

Which of the following material handling equipment may rely on the operator to provide the force needed to lift the load or push the equipment short distances?

Very narrow aisle is equipment is the most common type of lift truck in use today.

What guides an AGV?

Which of the following is an example of manual material handling equipment?

Which of the following material handling equipment can be a portable or stationery device that lifts a platform to the height of the trailer or railcar dock to pick up the load?

Which of the following is an example of specialized material handling equipment?

Thinking of SMART goal setting, which of the following is the best example of a measurable goal?

Spreadsheets may be used by logistics workers to analyze operations, show inventory status, or indicate transportation routes.

Disagreements among team members can help the team make better decisions, while conflicts disrupt work and need to be resolved efficiently so that the team can get on with its work.

Spreadsheets, like Microsoft EXCEL, are rarely used by logistics workers.

Training offered to students and workers at an off-site location such as a college is called:

When problem solving, which step involves constant review and evaluation?

Which problem-solving step calls for the team to examine the strengths and weaknesses of each alternative solution?

Which type of team focuses on a single major issue of concern within a given process?

When problem solving, which step involves creating a schedule and assigning tasks?

Which characteristics of a team best ensures that workers have current knowledge and skills?

What type of audit is requested by someone from outside the company?

What are the four steps in the PDCA cycle?

Designing a process that is capable of meeting quality standards is called:

The Japanese term, kaizen, means:

Which of the following described the process of finding a better way of meeting customer needs?

What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?

Which part of the PDCA cycle involves indentifying potential improvements?

Quality Control is the process used to ensure that products meet or exceed customer expectations and are delivered on time and without damage.

What type of audit would be used to prove that a company quality program meets ISO 9000 standards?

Which type of audit is requested by your manager?

A hazmat is a substance or material capable of posing an unreasonable risk to health, safety and property when transported.

Which mode of transportation mode is required to submit an Advance Manifest 24 hours before loading?

FAST truck carriers must submit advance manifest information 24 hours prior to arrival.

Which government body is responsible for enforcing environmental regulations on industry?

In terms of facility design, what is throughput?

All advance manifests must be submitted at least 24 hours before loading regardless of the mode of transportation.

The Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary systems established by which U.S. organization?

Which of the following regulates industrial waste disposal?

FAST is a trade initiative between which of the following countries?

Which of the following is NOT one of the principal security measures that help keeps supply chain facilities safe?

Which of the following may be elements of a security system at a distribution centre?

The groups within a logistics facility that have access to a wider range of computer programs include the inventory control department, shipping and receiving clerks, and warehouse supervisors.

What type of computer application is used to edit and format a document?

Which system has a primary purpose of controlling the movement and storage of materials within a warehouse?

Which of the following is used for real-time vehicle tracking, load, route optimization, and load cost estimates?

How might a front-line worker use a WMS (select all that apply)?

Spreadsheets, like Microsoft EXCEL, are rarely used by logistics workers.

When speaking, how can you ensure that your listener understands your message?

Clarity about roles and responsibilities is NOT essential to achieving team goals.

Receiving a customer complaint and writing up the report is an example of what types of communication?

Communication is not effective unless it is understood by the receiver.

Communication is not effective unless it is understood by the receiver.

Which of the following is NOT example of external communication?

Most service failures in logistics can be traced back to breakdowns in communication.

The Internet and Electronic Data Interchange (EDI) allows a customer’s computer to communicate directly with a supplier’s computer 24 hours a day, seven days a week.

Disagreements among team members can help the team make better decisions, while conflicts disrupt work and need to be resolved efficiently so that the team can get on with its work.

Poor communication never effects a company's ability to fulfill orders on time.

Machine learning is another name for ____________. It presents the opportunity for manufacturing systems to autonomously learn and adapt.

Which learning style does not allow students and instructors to be in different locations and still learn about a subject as if they were all together in the same room.

___________the latest generation wireless technology can transmit data at least 20 times faster than its predecessor.

Industrial Internet of Things can be used:

Cybersecurity is the _______________________

Which of the following federal agencies studies the causes of workplace injuries and illnesses?