WorksheetsMIS FINAL
Total questions: 116
Worksheet time: 56mins
Name
Class
Date
1.
What is systems planning primarily concerned with?
a)
Determining how information systems support business goals
b)
Installing hardware and software immediately after reviewing all the specs
c)
Training users after system failure to recover the lost/damage data
d)
Writing program code for applications
e)
Maintaining existing computer equipment
2.
Systems development refers to the process of:
a)
Creating or improving information systems to meet user needs
b)
Purchasing random software for departments
c)
Fixing hardware breakdowns to prevent longer downtime ratio
d)
Managing daily IT operations to ensure smooth operation and lower overhead cost by up to 80%
e)
Auditing completed systems annually
3.
Which phase focuses on understanding the problem and requirements?
a)
Systems analysis phase
b)
System maintenance phase
c)
System retirement phase
d)
System disposal phase
e)
System shutdown phase
4.
A feasibility study is conducted to:
a)
Evaluate whether a proposed system is practical and beneficial
b)
Design user interfaces in detail and fully scalable format at any given scenario based on oroblems
c)
Train employees on new software
d)
Test completed programs for errors so that it could be deployed smoothly
e)
Convert old files to new formats
5.
Which type of feasibility examines costs and benefits?
a)
Economic feasibility
b)
Technical feasibility
c)
Operational feasibility
d)
Schedule feasibility
e)
Legal feasibility
6.
When analysts gather user requirements through interviews, they are performing:
a)
Systems analysis activities
b)
System implementation tasks
c)
System coding procedures
d)
System testing routines
e)
System maintenance operations
7.
Which SDLC phase involves building and testing the system?
a)
Systems development phase
b)
Systems planning phase
c)
Systems investigation phase
d)
Systems retirement phase
e)
Systems review phase
8.
Which of the following BEST describes the Systems Development Life Cycle (SDLC)?
a)
A structured framework for developing information systems
b)
A single step used for software installation and managing end user license agreement (EULA)
c)
An informal method for fixing system errors in a non-conventional methodologies
d)
A hardware-focused repair cycle
e)
A documentation-only reporting process
9.
Which is NOT a goal of systems planning?
a)
Aligning IT projects with organizational strategy
b)
Ensuring efficient use of resources
c)
Supporting long-term business objectives
d)
Replacing all employees with automation
e)
Reducing system-related risks
10.
A company deciding whether to build or buy software is addressing:
a)
Make-or-buy decision analysis
b)
User interface design
c)
System maintenance planning
d)
Post-implementation review
e)
Data recovery testing
11.
Operational feasibility focuses on whether:
a)
Users and the organization can effectively use the system
b)
The system uses the latest technology possible at a given time to promote efficiency
c)
The project stays within budget tightly despise the newer technology arrivals
d)
The system is completed quickly
e)
The database is normalized
12.
Which document outlines system requirements in detail?
a)
System requirements specification
b)
End-user training manual
c)
Hardware installation checklist
d)
Network topology diagram
e)
System retirement report
13.
During which phase are alternatives compared and recommended?
a)
Systems investigation phase
b)
Systems implementation phase
c)
Systems maintenance phase
d)
Systems operation phase
e)
Systems disposal phase
14.
Which development approach emphasizes user involvement and rapid feedback?
a)
Prototyping approach
b)
Waterfall approach
c)
Parallel conversion approach
d)
Direct cutover approach
e)
Pilot operation approach
15.
A prototype is BEST described as:
a)
An early working model of the system
b)
The final approved system version
c)
A complete database structure
d)
A backup copy of the system
e)
A training simulation only
16.
Which approach completes one phase fully before moving to the next?
a)
Waterfall model
b)
Agile model
c)
RAD model
d)
Prototyping model
e)
Spiral model
17.
Which SDLC phase involves converting old data and training users?
a)
Implementation phase
b)
Analysis phase
c)
Investigation phase
d)
Planning phase
e)
Evaluation phase
18.
A direct cutover conversion means:
a)
Old system is replaced immediately by the new system
b)
Old and new systems run together
c)
New system is tested in one department only
d)
System is installed without users
e)
Data is archived permanently
19.
Parallel conversion is characterized by:
a)
Running old and new systems simultaneously
b)
Stopping operations during changeover
c)
Replacing hardware only
d)
Using external vendors temporarily
e)
Testing without real data
20.
Which factor increases project success MOST?
a)
Strong management support and user involvement
b)
Expensive hardware purchases
c)
Using the newest programming language
d)
Eliminating documentation steps
e)
Avoiding user feedback
21.
System testing is conducted to:
a)
Ensure the system works as intended and meets requirements
b)
Train managers and supervisors on system usage and quick maintenance or troubleshooting
c)
Determine employee performance ratings to be assisted during technical problems
d)
Evaluate long-term system retirement
e)
Approve organizational restructuring
22.
Which test checks individual program components?
a)
Unit testing
b)
System testing
c)
Acceptance testing
d)
Integration testing
e)
Stress testing
23.
Acceptance testing is performed by:
a)
End users to verify system meets their needs
b)
Hardware vendors for certification
c)
Programmers only
d)
Network administrators exclusively
e)
External auditors
24.
System maintenance mainly involves:
a)
Updating and correcting systems after implementation
b)
Designing system requirements and design specification for software
c)
Selecting project proposals and aligning them appropriately with user based preferrence data
d)
Writing feasibility reports
e)
Planning initial development
25.
Which type of maintenance fixes system errors?
a)
Corrective maintenance
b)
Adaptive maintenance
c)
Perfective maintenance
d)
Preventive maintenance
e)
Predictive maintenance
26.
Adaptive maintenance occurs when:
a)
System is modified to fit new business requirements
b)
System crashes due to bugs and refix itself in recovery mode
c)
System performance is optimized
d)
System is backed up regularly
e)
System is retired permanently
27.
Which is an example of HOTS in systems development?
a)
Evaluating trade-offs between cost, risk, and benefits
b)
Listing SDLC phases in order
c)
Naming types of feasibility
d)
Defining a prototype
e)
Identifying hardware components
28.
A post-implementation review is conducted to:
a)
Assess whether the system achieved its objectives
b)
Design new system features immediately to cater the newly unforeseen situation
c)
Replace system users
d)
Terminate IT staff
e)
Rewrite original requirements
29.
Which does NOT belong in systems development activities?
a)
System analysis and design
b)
System testing and implementation
c)
System maintenance planning
d)
Daily transaction processing
e)
System documentation
30.
The primary purpose of documentation is to:
a)
Provide reference for users, developers, and maintenance
b)
Increase system processing speed and workloads to record audit and trail faster
c)
Replace training sessions
d)
Prevent system upgrades
e)
Eliminate user involvement
31.
Systems implementation mainly focuses on:
a)
Putting the new system into operation
b)
Identifying business problems only
c)
Planning long-term IT strategy
d)
Evaluating retired systems
e)
Auditing user performance
32.
Which activity is performed during system implementation?
a)
Installing hardware and software components
b)
Conducting initial feasibility analysis
c)
Selecting system proposals
d)
Identifying user requirements and operational needs
e)
Defining project scope
33.
User training is critical during implementation because it:
a)
Ensures users can effectively operate the new system
b)
Reduces the need for system documentation
c)
Eliminates all future maintenance
d)
Replaces technical support teams
e)
Guarantees system profitability
34.
Which conversion method replaces the old system immediately?
a)
Direct cutover conversion
b)
Parallel conversion
c)
Pilot conversion
d)
Phased conversion
e)
Incremental conversion
35.
Parallel conversion is considered safer because it:
a)
Allows comparison between old and new systems
b)
Reduces hardware costs immediately
c)
Requires minimal user training
d)
Eliminates data conversion steps
e)
Prevents system redundancy
36.
In phased conversion, the system is implemented:
a)
In stages or modules over time
b)
All at once across departments
c)
Only in one test department
d)
Without user participation
e)
After full system retirement
37.
Pilot conversion involves:
a)
Testing the system in one area before full rollout
b)
Installing the system for all users
c)
Replacing hardware only
d)
Running old and new systems forever
e)
Skipping user training
38.
Which task ensures accurate transfer of old data?
a)
Data conversion and validation
b)
System feasibility review
c)
User acceptance testing
d)
Program debugging
e)
Network redesign
39.
Which of the following is NOT an implementation activity?
a)
System installation and training
b)
Data conversion and testing
c)
Feasibility analysis
d)
System documentation
e)
User support preparation
40.
System documentation is important because it:
a)
Provides guidance for users and maintenance staff
b)
Automatically fixes system errors and bugs especially logical errors
c)
Eliminates the need for training
d)
Prevents system upgrades
e)
Replaces security controls
41.
Which type of testing checks the entire system as a whole?
a)
System testing
b)
Unit testing
c)
Module testing
d)
Regression testing
e)
Component testing
42.
Acceptance testing is conducted to ensure that:
a)
The system meets user requirements
b)
The system uses latest technology
c)
The system has no documentation
d)
The system replaces management roles
e)
The system eliminates all risks
43.
Which group typically performs acceptance testing?
a)
End users or client representatives
b)
System programmers only
c)
Network technicians exclusively
d)
Hardware vendors
e)
External auditors only
44.
System maintenance begins:
a)
After the system is implemented
b)
Before system planning starts
c)
During feasibility analysis
d)
Only after system failure
e)
At system retirement stage
45.
Corrective maintenance addresses:
a)
Errors and bugs found after implementation
b)
New business requirements
c)
System performance improvements
d)
Future system planning
e)
Security policy updates
46.
Adaptive maintenance occurs when:
a)
The system is modified to meet new business needs
b)
The system crashes unexpectedly
c)
The system runs slowly
d)
The system is backed up daily
e)
The system is decommissioned
47.
Perfective maintenance focuses on:
a)
Enhancing system performance or usability
b)
Fixing system errors
c)
Adapting to new laws
d)
Replacing system hardware
e)
Recovering lost data
48.
Preventive maintenance aims to:
a)
Reduce the likelihood of future system problems
b)
Eliminate all system documentation
c)
Increase user workload
d)
Delay system upgrades
e)
Remove system backups
49.
Which factor most affects successful implementation?
a)
User involvement and management support
b)
High-cost hardware investment
c)
Complex system design
d)
Minimal training time
e)
Limited documentation
50.
Change management is important because it:
a)
Helps users adapt to the new system
b)
Eliminates system testing requirements
c)
Reduces need for maintenance
d)
Guarantees system security
e)
Automates system upgrades
51.
Which role assists users after system deployment?
a)
Help desk or support team
b)
System sponsor only
c)
Project steering committee
d)
Database designer
e)
Feasibility analyst
52.
A post-implementation review is conducted to:
a)
Evaluate system performance and success
b)
Rewrite original system goals
c)
Terminate system users
d)
Restart system development
e)
Replace project managers
53.
Which metric measures whether the system meets objectives?
a)
Performance evaluation criteria
b)
Network bandwidth usage
c)
Hardware depreciation value
d)
Employee attendance records
e)
System license count
54.
Which of the following BEST describes system maintenance costs?
a)
They often exceed initial development costs over time
b)
They are eliminated after implementation
c)
They occur only during system failure
d)
They are fixed and predictable
e)
They decrease as users increase
55.
Which does NOT belong to maintenance activities?
a)
System correction and enhancement
b)
User training updates
c)
Feasibility study preparation
d)
System adaptation to change
e)
Performance tuning
56.
Why is documentation updated during maintenance?
a)
To reflect system changes and improvements
b)
To remove old system records
c)
To eliminate user manuals
d)
To prevent future upgrades
e)
To replace system testing
57.
When users resist a new system, the BEST response is to:
a)
Provide training and communicate benefits clearly
b)
Force immediate system use
c)
Ignore user feedback
d)
Delay maintenance activities
e)
Disable old system access only
58.
Which conversion approach minimizes operational risk but costs more?
a)
Parallel conversion
b)
Direct cutover
c)
Pilot conversion
d)
Phased conversion
e)
Incremental conversion
59.
Which activity ensures the system remains secure over time?
a)
Regular updates and preventive maintenance
b)
One-time password creation
c)
User access removal only
d)
System shutdown procedures
e)
Initial feasibility analysis
60.
Which of the following is an example of adaptive maintenance?
a)
Updating payroll rules due to new labor laws
b)
Fixing a software bug
c)
Speeding up database queries
d)
Backing up data nightly
e)
Replacing damaged hardware
61.
Implementation failure is most often caused by:
a)
Poor planning and lack of user involvement
b)
Using too much documentation
c)
Conducting extensive training
d)
Applying parallel conversion
e)
Strong leadership support
62.
Which support activity helps users resolve issues quickly?
a)
Help desk services
b)
System prototyping
c)
Requirements analysis
d)
Feasibility assessment
e)
System planning
63.
Which maintenance type improves system efficiency?
a)
Perfective maintenance
b)
Corrective maintenance
c)
Adaptive maintenance
d)
Emergency maintenance
e)
Deferred maintenance
64.
System upgrades are usually triggered by:
a)
Changes in technology or business needs
b)
Completion of feasibility study
c)
Initial system installation
d)
User training completion
e)
System retirement planning
65.
Which best describes the goal of system implementation?
a)
Ensure the system operates correctly in the organization
b)
Design new business strategies
c)
Analyze system feasibility
d)
Develop project proposals
e)
Retire old technologies
66.
Which task validates converted data accuracy?
a)
Data verification and testing
b)
User orientation sessions
c)
Hardware installation
d)
System documentation writing
e)
Security auditing only
67.
A key responsibility of system administrators is to:
a)
Monitor system performance and reliability
b)
Develop feasibility reports and audit trails for monitoring employees and administrative tasks
c)
Approve system budgets
d)
Train top management only
e)
Design user interfaces
68.
Long-term system success depends MOST on:
a)
Ongoing maintenance and continuous improvement
b)
Initial system cost alone
c)
Short training duration to the full implementation of the training system
d)
Complex system features
e)
Minimal user feedback
69.
Systems support primarily aims to:
a)
Ensure continuous and reliable system operation
b)
Design new information systems that adapts to the new AI trends
c)
Approve system budgets
d)
Develop feasibility reports
e)
Replace business managers
70.
Which activity is part of systems support?
a)
Providing technical assistance to users
b)
Analyzing system feasibility and support the existing flow of user transactions
c)
Designing database structures
d)
Selecting development tools
e)
Writing program code
71.
A help desk is responsible for:
a)
Assisting users with system-related problems
b)
Approving system purchases and orders of the employee
c)
Managing corporate finances
d)
Conducting feasibility studies
e)
Developing application software
72.
Which type of support handles routine user questions?
a)
Operational support
b)
Strategic planning support
c)
System design support
d)
Development support
e)
Executive support
73.
Security controls are implemented to:
a)
Protect systems and data from threats
b)
Improve graphic design quality
c)
Increase system complexity
d)
Eliminate system documentation
e)
Reduce training needs
74.
Which of the following is a technical control?
a)
Firewalls and access controls
b)
Company policies and procedures
c)
Employee training programs
d)
Management supervision practices
e)
Legal compliance audits
75.
Which does NOT belong to system security objectives?
a)
Protecting data confidentiality and integrity
b)
Ensuring system availability
c)
Supporting business continuity
d)
Eliminating all system risks
e)
Preventing unauthorized access
76.
Authentication verifies:
a)
The identity of a user or system
b)
The accuracy of stored data
c)
The efficiency of hardware
d)
The speed of system processing
e)
The legality of transactions
77.
Authorization determines:
a)
What actions an authenticated user can perform
b)
Whether the system is operational
c)
How data is backed up
d)
Which hardware is installed
e)
When maintenance occurs
78.
Which is an example of physical security control?
a)
Locked server rooms and surveillance cameras
b)
User password policies
c)
Encryption algorithms
d)
Firewall configurations
e)
Access control lists
79.
Encryption is mainly used to:
a)
Protect data confidentiality during storage or transmission
b)
Increase system performance and ease of access by smoothening the controls
c)
Simplify user authentication
d)
Replace backup procedures
e)
Eliminate malware threats
80.
Which security threat involves deceptive messages to steal information?
a)
Phishing attacks
b)
Hardware failure
c)
Data redundancy
d)
System overload
e)
File fragmentation
81.
Malware refers to:
a)
Malicious software designed to harm systems
b)
Outdated application programs that tend to harm the system
c)
Authorized system utilities
d)
Encrypted database files that pass through the VPN systems
e)
Backup storage devices that contains unscanned files and programs
82.
Which of the following is a preventive security measure?
a)
Installing antivirus software
b)
Recovering data from backups
c)
Investigating security incidents
d)
Auditing completed transactions
e)
Documenting security breaches
83.
A firewall primarily controls:
a)
Incoming and outgoing network traffic
b)
User training activities
c)
Data backup schedules
d)
System documentation updates
e)
Software licensing agreements
84.
Which situation BEST illustrates access control?
a)
Limiting file access based on user roles
b)
Backing up data every night
c)
Encrypting files for storage
d)
Scanning systems for viruses
e)
Updating software versions
85.
Which factor MOST increases system vulnerability?
a)
Weak or reused user passwords
b)
Frequent data backups
c)
Strong encryption methods
d)
Regular security audits
e)
User training programs
86.
Which type of control detects problems after they occur?
a)
Detective control
b)
Preventive control
c)
Corrective control
d)
Physical control
e)
Administrative control
87.
Corrective controls are designed to:
a)
Fix problems after detection
b)
Prevent threats from occurring
c)
Monitor user activity continuously
d)
Authorize system access
e)
Encrypt sensitive files
88.
Which activity ensures data can be recovered after failure?
a)
Backup and recovery planning
b)
User authentication setup
c)
Network traffic monitoring
d)
System performance tuning
e)
Feasibility assessment
89.
Business continuity planning focuses on:
a)
Maintaining operations during and after disruptions
b)
Developing new software systems
c)
Replacing outdated hardware
d)
Eliminating system maintenance
e)
Reducing employee workload
90.
A disaster recovery plan is activated when:
a)
A major system disruption or failure occurs
b)
Users request new features
c)
Routine maintenance is scheduled
d)
New software is installed
e)
Training sessions are completed
91.
Which does NOT belong to disaster recovery planning?
a)
Identifying critical systems
b)
Establishing backup sites
c)
Training recovery teams
d)
Designing new applications
e)
Testing recovery procedures
92.
Which backup method saves only changed data since the last backup?
a)
Incremental backup
b)
Full backup
c)
Mirror backup
d)
Archival backup
e)
Manual backup
93.
Which security measure reduces insider threats MOST effectively?
a)
Role-based access control and monitoring
b)
High-speed network equipment
c)
Advanced graphic interfaces
d)
Frequent system upgrades
e)
Cloud storage adoption
94.
System audits are conducted to:
a)
Evaluate effectiveness of controls and security
b)
Train users on system features
c)
Develop new IT strategies
d)
Improve user interface design
e)
Replace system administrators
95.
Which control ensures transaction accuracy?
a)
Input validation controls
b)
Physical access locks
c)
Data encryption
d)
User training manuals
e)
Network firewalls
96.
Which scenario reflects a security breach?
a)
Unauthorized access to confidential files
b)
Routine system maintenance activity
c)
Scheduled data backup completion
d)
User training session attendance
e)
Software update installation
97.
Which policy defines acceptable system use?
a)
Acceptable Use Policy (AUP)
b)
Disaster Recovery Policy
c)
Backup Retention Policy
d)
Change Management Policy
e)
Procurement Policy
98.
Which threat targets system availability?
a)
Denial-of-service attack
b)
Data redundancy
c)
File compression
d)
Access authorization
e)
User profiling
99.
Which security practice MOST improves awareness?
a)
Regular security training for users
b)
Increasing system speed
c)
Reducing documentation
d)
Limiting backup storage
e)
Automating all processes
100.
Which control logs system activities for review?
a)
Audit trails
b)
Encryption keys
c)
Backup files
d)
Access tokens
e)
Authentication servers
101.
Data integrity ensures that data is:
a)
Accurate, complete, and not altered improperly
b)
Always encrypted during transmission
c)
Stored in multiple locations
d)
Accessible to all users
e)
Deleted after processing
102.
Which of the following is an administrative control?
a)
Security policies and procedures
b)
Biometric scanners
c)
Firewalls
d)
Encryption software
e)
Antivirus programs
103.
Which action BEST prevents data loss?
a)
Regular backups and tested recovery plans
b)
Increasing network bandwidth
c)
Reducing user access levels
d)
Encrypting all emails
e)
Installing faster servers
104.
Which does NOT belong to systems support functions?
a)
User assistance and maintenance
b)
System monitoring and tuning
c)
Security management
d)
New system feasibility studies
e)
Problem resolution
105.
Why is patch management important?
a)
It fixes vulnerabilities and improves security
b)
It replaces user training programs
c)
It eliminates need for backups
d)
It redesigns system architecture
e)
It prevents hardware failure
106.
Which situation demonstrates preventive control?
a)
Blocking unauthorized login attempts automatically
b)
Reviewing logs after a breach
c)
Restoring data from backup
d)
Investigating system downtime
e)
Auditing completed transactions
107.
Which support role focuses on system performance?
a)
System administrator
b)
Project sponsor
c)
Business analyst
d)
Feasibility analyst
e)
End user
108.
Which factor MOST affects security effectiveness?
a)
Combination of technology, policies, and people
b)
Hardware cost alone
c)
Software brand popularity
d)
Network speed only
e)
Cloud storage size
109.
Which security principle limits user access to minimum needed?
a)
Principle of least privilege
b)
Open access principle
c)
Shared responsibility model
d)
Maximum availability principle
e)
Total access model
110.
Why are security updates continuous?
a)
Threats and vulnerabilities constantly evolve
b)
Systems never change after deployment
c)
Users stop using systems quickly
d)
Hardware eliminates security risks
e)
Documentation replaces controls
111.
Which backup site provides immediate system availability?
a)
Hot site
b)
Cold site
c)
Warm site
d)
Offline site
e)
Virtual site
112.
Which action improves long-term system reliability?
a)
Regular monitoring, maintenance, and updates
b)
Increasing system complexity
c)
Reducing documentation
d)
Limiting user feedback
e)
Avoiding system audits
113.
Which statement BEST summarizes Chapter 14?
a)
It focuses on supporting, securing, and controlling systems
b)
It explains programming techniques only
c)
It discusses system planning concepts
d)
It covers database normalization
e)
It focuses on software development languages
114.
A medium-sized company is planning a major digital transformation initiative. Management wants to use advanced information systems to improve decision-making, gain competitive advantage, and ensure ethical and responsible use of data. However, employees are concerned about automation replacing jobs, data privacy risks, and the reliability of system-generated recommendations.
As a systems analyst, explain how the organization can strategically implement information systems discussed in Chapters 12–14 to:
Support managerial and executive decision-making
Balance automation with human judgment
Address ethical, social, and organizational challenges
Use concrete examples and justify your recommendations.
4 lines
115.
A student is assigned to prepare a report using an information system that automatically organizes data and suggests conclusions. The student is unsure whether to rely fully on the system’s recommendations or review the results manually.
Question:
Why is it important for the student to review the system’s output instead of relying on it completely?
4 lines
116.
Students use a computer system to organize information and help summarize their school work. Some students rely on the system’s output or AI without checking it themselves.
Question:
Why should students still review and think about the information instead of relying only on the system?
4 lines
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