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WorksheetsMODULE 1: ERP FUNDAMENTALS
Total questions: 90
Worksheet time: 45mins
What does the acronym 'ERP' stand for?
Enterprise Reporting Protocol
Enterprise Resource Planning
Efficient Resource Processing
Electronic Resource Platform
Which of the following best describes the primary purpose of an ERP system?
To create a website for the company
To integrate core business processes across the entire organization
To specifically handle payroll calculations only
To manage only the sales and marketing department
Historically, ERP systems evolved from which type of earlier software?
MRP (Material Requirements Planning)
Social Media Platforms
SCM (Supply Chain Management)
CRM (Customer Relationship Management)
What is a 'silo' in the context of enterprise information systems?
An isolated system where data is not easily shared with other departments
A high-security storage unit for physical servers
A database that stores agricultural data
A type of cloud computing architecture
Which of the following is a major benefit of implementing an ERP system?
Real-time visibility into business operations
Reduced communication between departments
Higher maintenance costs for legacy systems
Increased data redundancy
In the context of ERP, what is 'Master Data'?
The backup of the database
Core data that is essential to operations and shared across the enterprise
Data that is only valid for a single day
Transactional data like specific sales orders
Which company is widely considered the market leader and pioneer in the ERP industry?
Adobe
SAP
Netflix
What does 'integration' mean in an ERP context?
Writing code in Python
Building a hardware server rack
Merging two companies together
Linking different functional areas so they share a common database
Which business function is typically NOT considered a core component of a standard ERP?
Supply Chain Management
Video Game Development
Human Capital Management
Financial Accounting
What is the 'client-server' architecture in the context of SAP ERP?
A peer-to-peer network for file sharing
A three-tier structure with presentation, application, and database layers
A website hosting service
A single mainframe computer doing all the work
Which term refers to the pre-defined, best-practice workflows built into an ERP?
Code Snippets
Legacy Workflows
User Stories
Business Processes
Why might a company struggle during an ERP implementation?
Employees are too eager to use the new system
The hardware is too fast
The software is too cheap
Underestimating the need for organizational change management
What is the 'Presentation Layer' in SAP's R/3 architecture?
The hard drive where data is stored
The logic engine that calculates taxes
The graphical user interface (GUI) that the user interacts with
The internet connection
Which of the following is a classic example of a cross-functional business process?
Order-to-Cash
Updating a desktop wallpaper
Cleaning the office
Writing a personal email
Financial Accounting (FI) in an ERP system is primarily designed for:
Sales forecasting
Internal cost analysis
Employee performance reviews
External reporting (taxes, balance sheets)
Management Accounting (CO) or 'Controlling' focuses on:
Internal reporting for decision making
Publishing annual reports for shareholders
Tracking customer support tickets
Compliance with government regulations
What is a 'Transactional Data' in ERP?
Data that defines a Customer’s name
Data defining the company code
Programming code
Data related to everyday events like a specific Purchase Order
Which module handles the hiring and payroll of employees?
Materials Management (MM)
Human Capital Management (HCM)
Sales and Distribution (SD)
Plant Maintenance (PM)
The 'Procure-to-Pay' process involves which departments?
HR and IT
Purchasing, Warehouse, Accounting
Sales and Marketing only
Executive Board only
What is 'Configuration' in an ERP project?
Writing new code from scratch
Setting parameters in the software to match the company's business rules
Installing Windows on laptops
Designing the company logo
Which highest organizational level in SAP represents the global enterprise group?
Company Code
Storage Location
Client
Plant
Which organizational unit is required to generate a set of financial statements (Balance Sheet/P&L)?
Sales Organization
Company Code
Purchasing Group
Warehouse Number
A 'Plant' in SAP can represent which of the following?
A single employee
A manufacturing facility, warehouse, or regional office
A flower
A computer server
What is the smallest organizational unit where stock quantities are tracked?
Bin Section
Storage Location
Company Code
Client
Which software system preceded ERP II and focused on integrating internal manufacturing?
Excel
MRP II
Notepad
Quickbooks
Which layer of the SAP architecture processes the business logic and transactions?
Application Layer
Physical Layer
Presentation Layer
Database Layer
Which layer stores all the transactional and master data?
Network Layer
GUI Layer
Database Layer
Presentation Layer
Which type of data includes 'Vendor Address' and 'Payment Terms'?
Transactional Data
Master Data
System Data
Meta Data
Which type of data includes 'Purchase Order Date' and 'Order Quantity'?
User Data
Transactional Data
Master Data
Organizational Data
What is the main difference between ERP and best-of-breed systems?
Best-of-breed is always cloud-based
There is no difference
ERP integrates all functions; Best-of-breed uses separate systems
ERP is cheaper
What is the typical lifespan of an ERP system in a large company?
1 year
6 months
10 to 20 years
50 years
Which term describes a system where data must be manually re-entered from one system to another?
Disparate System
Integrated System
Automated System
Real-time System
What does 'Real-time' mean in ERP processing?
Updates happen only at night
Transactions assume a fake time
Updates happen once a week
Transactions update the database immediately
Which SAP module manages stock levels and procurement?
Sales and Distribution (SD)
Materials Management (MM)
Financial Accounting (FI)
Project Systems (PS)
Which SAP module manages selling, shipping, and billing?
Plant Maintenance (PM)
Human Resources (HR)
Sales and Distribution (SD)
Quality Management (QM)
Which term describes the software environment used for testing configuration before moving to production?
Development System
Live System
Production System
Quality Assurance (QA) System
Changes are typically made in which environment first?
Training
Quality Assurance
Production
Development
The 'Production System' is used for:
Testing bad code
Training new employees only
Live daily business operations
Experimenting
What is 'Transport' in an SAP context?
Moving configuration/code from Development to QA to Production
Shipping goods with a truck
Driving to work
Moving money
Which 'C-Level' executive is typically most involved in approving an ERP budget?
Chief HR Officer
Chief Marketing Officer
Chief Security Officer
CIO/CFO
What is the 'Single Source of Truth'?
Everyone looks at the same database record
The internet
The CEO’s opinion
Everyone has their own spreadsheet
Which is NOT a benefit of integration?
Improved Visibility
Process Efficiency
Data Consistency
Data Redundancy (Duplication)
What is a 'Business Scenario'?
A movie plot
A meeting agenda
A group of related business transactions (e.g., Sell from Stock)
A software bug
What defines the structure of an enterprise (e.g., subsidiaries, factories) in the system?
Transactional Data
Master Data
Rules Data
Organizational Data
Customer Master Data is created at which organizational level to be shared?
Sales Area (but general data is at Client)
Storage Location
Work Center
Bin
Why does Master Data need to be clean before migration?
It doesn’t need to be clean
Garbage In, Garbage Out
The system cleans it automatically
It makes the file smaller
The 'Supply Chain' flows:
In a circle
From Customer to Supplier only
From Raw Materials to End Customer
It doesn’t flow
Which ERP trend involves connecting sensors and machines to the system?
Cloud ERP
Social ERP
IoT (Internet of Things)
Mobile ERP
What is 'In-Memory Computing' (like SAP HANA)?
Processing data in RAM for extreme speed
Calculating on paper
Using USB drives
Storing data on tapes
What is the primary language used for coding in SAP?
Python
Java
C++
ABAP
Who is a 'Key User'?
A department expert who knows the business process deeply
The IT Director
A locksmith
A new hire
What is 'Role-Based Access Control'?
Everyone has admin rights
Access is based on age
Users only get access to transactions needed for their job
Access is random
A 'Transaction Code' (T-Code) in SAP is used to:
Unlock the door
Execute a specific function or report
Write code
Pay a bill
Which key on the keyboard often acts as 'Enter' or 'Continue' in ERP forms?
Escape
Alt
Enter
F1
F1 key in SAP typically provides:
Help on the field
Save
Exit
F4 key in SAP typically provides:
A list of possible values (dropdown)
Exit
Help
Delete
Why are 'Mandatory Fields' important?
Annoy the user
Ensure critical data is not missing
Make the form look full
Slow down entry
What happens if you enter invalid data in a field (e.g. text in a date field)?
It saves anyway
The computer restarts
The system displays an error message
It calls the police
Which GUI theme is the modern web-based interface for SAP?
GUI 7.2
Windows 95
DOS
Fiori
The Procurement Process covers which cycle?
Plan-to-Produce
Hire-to-Retire
Purchase-to-Pay
Order-to-Cash
What is the very first document in the standard procurement cycle?
Purchase Requisition
Purchase Order
Goods Receipt
Invoice
Who typically generates a Purchase Requisition?
The Vendor
An internal department needing goods
The Customer
The Truck Driver
Does a Purchase Requisition represent a legal commitment to a vendor?
Only if printed
Only on Tuesdays
No, it is internal only
Yes, strictly
Which department converts a Requisition into a Purchase Order?
Warehouse
Purchasing / Procurement
Accounting
Sales
What is a 'Purchase Order' (PO)?
A formal legal request sent to a vendor to supply goods
A bill
An internal note
A shipping label
Which master data must exist before creating a PO?
Employee Master
Asset Master
Vendor Master and Material Master
Customer Master
If we buy a service instead of a product, what is different?
No PO is needed
We use a Sales Order
No physical Goods Receipt is usually posted (Service Entry Sheet instead)
We don’t pay
What happens during 'Goods Receipt' (GR)?
We order the goods
We sell the goods
We pay the vendor
The warehouse confirms physical arrival and posts the stock increase
What accounting posting happens at Goods Receipt?
No posting
Debit Cash
Credit Revenue
Debit Inventory, Credit GR/IR.
What does 'GR/IR' stand for?
General Report / Inventory Report
Goods Receipt / Invoice Receipt clearing account
Great Return / Internal Revenue
Gross Revenue / Internal Rate
Which document does the Vendor send to request payment?
Requisition
Delivery Note
Purchase Order
Invoice
What is 'Three-Way Match'?
Comparing PO, Goods Receipt, and Invoice for discrepancies
Matching 3 colors
Matching Price, Quantity, and Time
Matching Vendor, Customer, and Bank
If the Invoice Price is higher than the PO Price, what happens?
The system deletes the PO
The vendor is banned
The invoice is blocked for payment (depending on tolerance limits)
It is paid automatically
The final step 'Payment' is handled by which department?
Warehouse
Sales
Accounts Payable (Finance)
Purchasing
Which organizational element represents the negotiating team for purchasing?
Storage Location
Company Code
Purchasing Organization
Plant
Which document accompanies the shipment from the vendor?
Requisition
Packing Slip / Delivery Note
Invoice
Check
What is a 'Outline Agreement'?
A detailed drawing
A generic agreement
A long-term contract with a vendor
A dispute
Buying office supplies usually follows which process?
Production
Sales
Maintenance
Procurement / Purchasing
Stock status 'Unrestricted Use' means:
Goods are available for use or sale
Goods are being tested
Goods are broken
Goods are reserved
The Sales Process covers which cycle?
Purchase-to-Pay
Make-to-Stock
Order-to-Cash
Record-to-Report
What is a 'Customer Inquiry'?
A firm order
A bill
A complaint
A request from a customer for information or pricing
What is a 'Quotation'?
A random price
A legally forming offer to a customer valid for a specific time
A final bill
A guess
A 'Sales Order' is created when:
We ship goods
A customer commits to buy specific goods
We receive a check
We verify stock
Which check normally happens automatically during Sales Order creation?
Availability Check and Credit Limit Check
Background Check
Spell Check
Drug Test
The 'Delivery' document in SAP triggers which physical activities?
Invoicing
Manufacturing
Picking and Packing
Ordering
What is 'Picking'?
Choosing a customer
Driving the truck
Taking goods off the shelf in the warehouse
Selecting a vendor
What is 'Post Goods Issue' (PGI) in Sales?
Counting inventory
Issuing a quote
Receiving returns
The moment ownership transfers and stock is reduced
What accounting impact does PGI have?
Debit Cash
Credit Inventory, Debit Cost of Goods Sold
Debit Revenue
Credit AP
Can you bill (invoice) a customer before Post Goods Issue in a standard flow?
Typically no, you bill what you have shipped
Yes, always
Yes, if they are nice
Only on weekends
Which document is sent to the customer to request payment?
Delivery Note
Quote
Billing Document / Invoice
Sales Order
