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WorksheetsThe dip and the arc
Total questions: 6
Worksheet time: 11mins
1-5.
Answer the questions below after watching the video
What is the primary goal of the DIP and ARC frameworks?
To win arguments effectively
To avoid tough conversations altogether
To find genuine solutions and repair relationships
To prove who is right in a conflict
Which step in the DIP framework involves describing the issue using 'I statements'?
Describe the issue
Provide a path forward
Acknowledge the pain
Identify the impact
What does the 'P' in DIP stand for?
Provide a path forward
Prepare for the next conversation
Prove your point
Prevent further arguments
In the ARC framework, what does 'R' represent?
Respond to the conflict
Rebuild trust
Recognize the issue
Repair the harm
What is the final step in the ARC framework?
Commit to change
Clarify the misunderstanding
Create a new agreement
Conclude the conversation
In the DIP model for confrontation, what is the primary focus of the 'I' step?
The specific incident or behavior that caused the problem
the consequences of the issue on the relationship and its potential future
Offering suggestions for how to solve the problem
taking responsibility for one's own part in the conflict
A person using the ARC model says, "From now on, I'll set a reminder on my phone so I'm not late again." Which part of the apology does this statement represent?
C - commit to change
R - Repair the harm
A - Acknowledge the pain
P - Provide a path
Which of the following statements is the clearest example of 'D' (Describe the damage) in the DIP confrontation model?
What can we do to make sure we communicate better next time?
When you shared my secret with our friends, I felt betrayed and embarrassed
I understand that you didn't mean to hurt me
If that continues, I don't think I'll be able to trust you anymore
A key aspect of the 'A' (Acknowledge the pain) step is that it:
Show you understand the other person's feelings and perspective on the issue
Propose how to fix the problem
Focus on explaining the reasons why you did what you did
Requires you to immediately agree everything was your fault
In the Sophie and Emma example, Sophie admits she spread rumors out of jealousy. If Sophie were to apologize using ARC, what would be an example of her 'A' (Acknowledge the pain) step?
"I understand that by spreading rumors, I betrayed your trust and made you feel hurt"
"what can I do to get out relationship back to normal"
"I only said those things because I was jealous of your success"
"I promise I will never spread rumors about you or anyone else ever again"
