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Unit 3: Business Vocabulary Part 1

Total questions: 117

Worksheet time: 59mins

Name
Class
Date
1.

We are developing our new products .................. increasingly high demand.

a)

in short

b)

in addition

c)

in response to

d)

in return

2.

I am afraid the model you have chosen is out of .... .............

a)

stock

b)

order

c)

service

d)

question

3.

We will deliver immediately as the goods are always ready in our .................

a)

warehouse

b)

stock

c)

field

d)

storage

4.

We feel proud because our customers are always ................. satisfied with our service.

a)

fully

b)

All answers are correct

c)

completely

d)

really

5.

I will .......... a large order on condition that you offer me a 10% discount.

a)

make

b)

receive

c)

place

d)

take

6.

Customers who buy ................. are allowed to have a discount.

a)

in amount

b)

with large number

c)

in bulk

d)

in quantity

7.

You will have a money back ................. if you are not happy.

a)

delivery

b)

guarantee

c)

dispatch

d)

fee

8.

................. means you can pay some time after you buy, but at no extra cost.

a)

Exchange profit

b)

Fee income

c)

Interest income

d)

Interest free credit

9.

Hillary Clinton was voted as the top female celebrity most likely to ................. in a career in sales.

a)

participate

b)

overcome

c)

mange

d)

succeed

10.

Look at credit card ................. on your payment card and tell me the expiry date.

a)

number

b)

details

c)

type

d)

inform

11.

We can change this item because the shop gives us a 10-day .................

a)

interest-free credit

b)

cooling-off period

c)

after sales service

d)

exchange profit

12.

We will lose our deposit if we ................. our decision not to buy the house.

a)

change

b)

make

c)

convert

d)

exchange

13.

................. often sell large quantities of goods to wholesalers who do not usually sell directly to consumers.

a)

Retailers

b)

Shopkeepers

c)

Suppliers

d)

Buyers

14.

They will get a bonus if they ................. the target.

a)

sell

b)

introduce

c)

reach

d)

offer

15.

One of my company's strengths is that we always provide a good after sales .................

a)

guarantee

b)

service

c)

check-up

d)

delivery

16.

If the customers are not ................. with the quality of our products, they can ................. within 10 days.

a)

satisfactory / refund

b)

satisfied / return

c)

satisfied / refund

d)

satisfactory / return

17.

Customers always find our goods attractive because we always ................. them carefully.

a)

demonstrated

b)

have

c)

indicate

d)

present

18.

If you return the goods that you are not satisfied in original packaging, you can get a full .................

a)

repay

b)

replace

c)

return

d)

refund

19.

I am happy to inform you that we’re paid a big ................. after our great effort.

a)

interest

b)

tax

c)

share price

d)

profit

20.

I like buying everything in this supermarket as it ................. the best price and service.

a)

offers

b)

deals

c)

sells

d)

bargains

21.

We have a 14-day cooling-off period during which we can ................. our contract.

a)

cancel

b)

continue

c)

renew

d)

extend

22.

Products and services offered at a large discount are generally a/an _________.

a)

deal

b)

offer

c)

sale

d)

bargain

23.

Customers must be confident that their credit card details are ________ when buying online.

a)

right

b)

secure

c)

exact

d)

fixed

24.

Loyalty card ________ is a method for customers to obtain a discount on future purchase from the same organization.

a)

service

b)

strategy

c)

plan

d)

scheme

25.

A ________ is another name for a producer.

a)

distributor

b)

supplier

c)

wholesaler

d)

manufacturer

26.

The way you pay for the good you want is called a method of ________.

a)

currency

b)

exchange

c)

money

d)

payment

27.

Your computers will be ________ within 6 hours of your order.

a)

purchased

b)

exchanged

c)

given

d)

delivered

28.

If the goods you require are out of stock, they are not ________.

a)

secure

b)

payable

c)

possible

d)

available

29.

If you want to be an effective salesperson, it is necessary to know how to ________ people.

a)

deal with

b)

satisfy

c)

reach

d)

All answers are correct

30.

In today's meeting, we need ________ the pay rise for staff.

a)

to discuss

b)

to talk

c)

to deal

d)

to think

31.

We like ________ online just because we don't have time to shop or queue at check-out.

a)

to shopping

b)

shopped

c)

shopping

d)

shop

32.

Online retailers ________ offer secure guarantees to the public. It's really necessary.

a)

may

b)

need to

c)

have

d)

can

33.

You ________ spend more time with your children though I know you're tied up.

a)

should

b)

ought

c)

shall

d)

need

34.

Some businesses have set up their operation to allow customers ________ online.

a)

shopped

b)

shop

c)

shopping

d)

to shop

35.

According to advertising law, advertisers ________ make false claims about their products, but a lot of adverts contain inexact information about goods.

a)

should

b)

may

c)

must

d)

shouldn't

36.

Choose the best completion: We’ve reached our sales targets, so we ______ work over the weekend.

a)

mustn’t

b)

don’t need to

c)

can’t

d)

shouldn’t

37.

Pick the correct form: We should spend more time ______ market research before launching new products.

a)

do

b)

to do

c)

doing

d)

to doing

38.

Select the best option: We’ve got plenty of stock in the warehouse, so we ______ order any more yet.

a)

don’t need to

b)

needs to

c)

need don’t

d)

need to

39.

Choose the correct modal in the negative: This is a non‑smoking area, so you ______ smoke here.

a)

don’t have to

b)

shouldn’t

c)

mustn’t

d)

don’t need to

40.

Select the correct infinitive: It is necessary ______ attention to the other side’s body language in a negotiation.

a)

paid

b)

to pay

c)

paying

d)

pay

41.

Choose the correct verb pattern: I work as an office worker, so I don’t have ______ out much.

a)

go

b)

going

c)

to going

d)

to go

42.

Select the best collocation: The demand ______ holidays abroad has increased in recent years.

a)

with

b)

from

c)

for

d)

about

43.

Pick the correct base verb: If their production costs increase, they may ______ their prices.

a)

to raise

b)

raise

c)

raising

d)

to raising

44.

Choose the appropriate adverb: The cost could become ______ in a few weeks’ time.

a)

heighten

b)

high

c)

highly

d)

height

45.

Select the correct present simple form: Toyota always ______ the products that customers most want to buy.

a)

is providing

b)

provides

c)

has provided

d)

provided

46.

Pick the correct preposition: A good website needs to provide lots of information ______ the goods you’re selling.

a)

with

b)

for

c)

about

d)

by

47.

Choose the correct phrase: Online shopping makes it ______ for customers to compare prices.

a)

easier

b)

more easy

c)

more easily

d)

easily

48.

Select the right preposition: The way the Internet encourages people to shop is having a big impact ______ the market.

a)

on

b)

for

c)

to

d)

in

49.

Pick the correct gerund: To be successful in ______ an online business, your products must be competitive.

a)

to run

b)

running

c)

run

d)

ran

50.

Choose the best linker: That could be all right ______ I get some money in advance.

a)

as much as

b)

as long as

c)

while

d)

whereas

51.

Select the correct preposition after listen: You must listen carefully ______ whatever they say in a meeting.

a)

for

b)

to

c)

at

d)

with

52.

Choose the correct phrasal verb particle: I don’t like big supermarkets because I always have to wait a long time to check ______.

a)

on

b)

at

c)

back

d)

out

53.

Pick the correct modal of obligation: John ______ work very long hours, about eleven hours a day, which makes him stressed.

a)

mustn’t

b)

needn’t

c)

has to

d)

shouldn’t

54.

Choose the correct verb: Manufacturers ______ investigate customers’ needs before launching new products.

a)

can

b)

should

c)

could

d)

have to

55.

Select the correct adverb: Every company should examine their product line ______ at least once a year.

a)

carelessly

b)

carefully

c)

careful

d)

careless

56.

Which term best describes a significant advance that changes a product category?

a)

Temporary promotion to boost sales

b)

Incremental improvement in features

c)

Breakthrough that reshapes the market

d)

Routine update to packaging design

57.

A company builds an early model to test functionality. What is this called?

a)

Blueprint for final production

b)

Prototype used for evaluation

c)

Mockup for advertising only

d)

Beta release for public sale

58.

Investing in new technology primarily aims to achieve which outcome?

a)

Increase packaging complexity

b)

Reduce marketing team size

c)

Eliminate customer feedback

d)

Improve production efficiency

59.

Which phrase means starting to sell in a new country or sector?

a)

Enter the target market

b)

Exit the saturated market

c)

Delay product rollout

d)

License a legacy brand

60.

When a product is designed to meet a need, what is the key focus?

a)

Customer problem solving

b)

Supplier contract terms

c)

Retail shelf spacing

d)

Quarterly tax planning

61.

Which activity best raises awareness of a company among consumers?

a)

Reduce factory headcount

b)

Limit social media presence

c)

Hide product specifications

d)

Offer free sampling monthly

62.

Eco-conscious firms adopt policies aimed at which goal?

a)

Winning market awards

b)

Protecting the environment

c)

Protesting competitor ads

d)

Generating toxic waste

63.

Which term refers to hazardous byproducts from manufacturing?

a)

Reusable packing foam

b)

Toxic waste materials

c)

Non-toxic byproducts

d)

Industrial scrap metal

64.

Brainstorming sessions are typically used for which purpose in product teams?

a)

Scheduling equipment repairs

b)

Auditing financial records

c)

Approving legal contracts

d)

Developing business ideas

65.

Seeing a gap in the market enables a company to do what?

a)

Cancel product testing

b)

Copy existing products

c)

Exploit unmet demand

d)

Reduce research budgets

66.

Which phrase describes adjusting goods to suit local preferences?

a)

Adapt products to markets

b)

Relocate entire factories

c)

Standardize all packaging

d)

Ignore regional feedback

67.

Attractively presenting goods in high-street retail primarily aims to do what?

a)

Reduce display lighting

b)

Increase online traffic

c)

Limit store footfall

d)

Get people to buy

68.

Which term best fits: Some products are developed in ______ to customer research.

a)

Common branding

b)

Ability of analysts

c)

Response to findings

d)

Pressure from surveys

69.

Which phrase describes using an opportunity to offer more customer choice?

a)

Advertisement expansion

b)

Award for promotion

c)

Advantage of an opening

d)

Advance of a campaign

70.

What is a primary benefit of a machine that reduces waste during manufacture?

a)

Higher toxic byproduct

b)

Lower environmental impact

c)

Less quality control

d)

Longer setup downtime

71.

Which action is most aligned with entering the Chinese market?

a)

Sell existing factories

b)

Keep operations domestic

c)

Open regional offices

d)

Enter new distribution

72.

A product with a special feature that fills a gap in the market likely does what?

a)

Ignores customer feedback

b)

Satisfies unmet demand

c)

Duplicates competitor design

d)

Raises production waste

73.

What is the best purpose of prototyping before mass production?

a)

Replace market research

b)

Increase advertising costs

c)

Validate design assumptions

d)

Avoid user testing phases

74.

Which approach balances profit goals with customer needs?

a)

Ignore usability issues

b)

Generate profits ethically

c)

Maximize margins only

d)

Eliminate service features

75.

Which statement captures a real breakthrough in a smartphone launch?

a)

Earned minor attention

b)

Made a notable advance

c)

Done routine maintenance

d)

Looked moderately new

76.

Research and development is the ______ to great business ideas.

a)

essential thing for strategy

b)

central problem in ideation

c)

primary topic for ideas

d)

main key to innovation

77.

Google is developing software for the first phone ______ of translating foreign languages almost instantly.

a)

able

b)

capable

c)

possible

d)

probable

78.

This company ______ an award for its effort of protecting the environment.

a)

took

b)

won

c)

gave

d)

sponsored

79.

We hope our new model will ______ a breakthrough in sales because it ______ the needs of our customers.

a)

make/has

b)

do/has

c)

do/meets

d)

make/meets

80.

If an idea is really good, it may even win a/an ______ for innovation.

a)

award

b)

incentive

c)

bonus

d)

price

81.

Some people will buy new products because the products raise status, give them a new more ______ image.

a)

famous

b)

upmarket

c)

fashionable

d)

modern

82.

Our customers are those who are ______ on to the idea that gold is a safe investment at a time of financial instability.

a)

holding

b)

catching

c)

moving

d)

believing

83.

If you are creative and enthusiastic, we will offer you a(an) ______ to work for our company.

a)

opportunity

b)

plan

c)

promotion

d)

contribution

84.

A lot of people buy our product in summer. We should ______ this opportunity to launch the new model.

a)

take care of

b)

have the use of

c)

have a chance of

d)

take advantage of

85.

With the boom of the Internet, in 2000 our company ______ with an attractive website, so the sales rose dramatically.

a)

went public

b)

went abroad

c)

went online

d)

went bankrupt

86.

The marketing department ______ a meeting last week to discuss the new advertising campaign.

a)

held

b)

organized

c)

arranged

d)

All answers are possible

87.

We are having a ______ session on Friday. Our team needs to discuss the project.

a)

chatting

b)

brainstorming

c)

talking

d)

teaching

88.

The Union was ______ money from staff for a farewell party.

a)

earning

b)

saving

c)

taking

d)

collecting

89.

The new type of this shirt is in great ______ because the young people are keen on it a lot.

a)

sale

b)

demand

c)

requirement

d)

hope

90.

To meet the customer demand, you ______ provide something that is necessary.

a)

has to

b)

ought

c)

should

d)

need

91.

Ms. Belinski is working as a sales representative in Germany, the US and Poland. She has a lot of experience ______ websites for companies.

a)

to design

b)

designed

c)

designing

d)

for designing

92.

The designers have spent six months ______ the product.

a)

develop

b)

develop

c)

to develop

d)

developing

93.

I think you should consider carefully before ______ the resignation letter.

a)

to handing

b)

to hand

c)

handing

d)

hand

94.

Apart ______ being gold-plated – and the fact that they are bulletproof – they seem much like any other vending machine.

a)

to

b)

than

c)

from

d)

of

95.

To their surprise, the new product quickly caught ______ because of its many special features to suit youngsters’ taste.

a)

up with

b)

up on

c)

to

d)

on

96.

Choose the correct preposition: The shipment moved ............ the warehouse after inspection.

a)

into the warehouse

b)

in to the facility

c)

to inside the depot

d)

from within the store

97.

Complete the question: What were you doing ............ I called you this morning?

a)

when I phoned earlier

b)

which you answered then

c)

why you did call

d)

during the morning call

98.

Choose the correct form: Valentino started by ............ raw chocolate to other manufacturers.

a)

sold raw chocolate

b)

sell raw chocolate

c)

to sell raw chocolate

d)

selling raw chocolate

99.

Select the best option: Our new fabric was named after Proteus, who was able ............ different roles and shapes.

a)

to take on forms

b)

to taking on forms

c)

taking on forms

d)

take on many forms

100.

Pick the correct pair: Last month we ............ some ideas into practice, so our business ............ more profits.

a)

put / was making

b)

was putting / was making

c)

was putting / made

d)

out / made

101.

Choose the correct tense: I was trying to look for a job when I ............ an interesting one in the newspaper.

a)

was founding one

b)

founded an ad

c)

was finding an ad

d)

found an ad

102.

Choose the correct tense: We ............ when someone knocked at the door.

a)

talked about pricing

b)

have talked details

c)

were talking pricing

d)

are talking margins

103.

Choose the correct tense: We ............ in the meeting room while they were making so much noise outside.

a)

were discussing plans

b)

discussed strategy

c)

had discussed issues

d)

have discussed plans

104.

Choose the best option: I'm sorry for not receiving your call this morning; I ............ some arrangements for the conference tomorrow.

a)

have been making lists

b)

was making arrangements

c)

made schedules

d)

had made notes

105.

Select the correct form: The rent ............ by 5 percent, so we decided to close the shop.

a)

increased last month

b)

have increased now

c)

was increasing then

d)

have been increasing

106.

Choose the correct verb: When we set up this company, we ............ to make it become a famous one.

a)

was wanting growth

b)

had wanted fame

c)

wanted strong growth

d)

want higher status

107.

Pick the correct quantifier: They hope to have the system up and running in a/an ............ of months.

a)

amount of months

b)

number of months

c)

lot of months

d)

couple of months

108.

Select the correct tense: When I came to the company yesterday morning, my boss ............ with the Taiwanese supplier.

a)

were discussing costs

b)

was discussing terms

c)

had discussed pricing

d)

discussed the order

109.

Choose the correct forms: Our company ............ distributors in eleven countries, so our marketing director ............ abroad frequently.

a)

is having / is travelling

b)

has / is traveling

c)

is having / travel

d)

has / travels

110.

Pick the correct pair: Eliza ............ that she will have to work in Germany next year, so she ............ herself for her new assignment.

a)

is knowing / prepares

b)

knows / is preparing

c)

is knowing / is preparing

d)

know / prepare

111.

Choose the correct connector: The best option is to buy new machinery ............ the old machines are always breaking down.

a)

because of failures

b)

despite frequent faults

c)

because they fail

d)

although they break

112.

Select the correct adverb of degree: We increased our market share ............; therefore, our share price rose to an all-time high.

a)

considerate growth

b)

consider results

c)

considerable change

d)

considerably this year

113.

Choose the best connector: We were still able to finance the new project ............ severe cash flow problems.

a)

because costs were high

b)

although issues existed

c)

despite cash shortages

d)

due to liquidity risk

114.

Select the correct form: I joined this company last year and enjoy working here because they offer me chances ............ my career.

a)

improving growth

b)

to improve prospects

c)

for improving skills

d)

improve prospects

115.

Complete the sentence: Bill Gates __________ his first computer program at the age of 13. He __________ a lot of time using computers.

a)

wrote/spend

b)

wrote/spent

c)

writes/spends

d)

writing/spending

116.

Choose the correct superlative form to complete the sentence: What is one of __________ business ideas, in your opinion?

a)

the most great

b)

greatest

c)

the greatest

d)

greater

117.

Select the correct preposition: These products are made to export __________ European countries.

a)

from

b)

to

c)

in

d)

for