WorksheetsNon – verbal communication
Total questions: 10
Worksheet time: 5mins
According to Mehrabian’s 7–38–55 Rule, when verbal and nonverbal messages are inconsistent, people tend to trust:
The literal meaning of the words
The grammatical accuracy of the message
Nonverbal cues such as tone and body language
The speaker’s professional background
Why are nonverbal messages often more persuasive than verbal messages?
They are carefully planned and controlled
They are slower to process
They are universally understood across cultures
They are fast, often unconscious, and emotionally revealing
Which behavior is most likely to increase a speaker’s credibility?
Avoiding eye contact to appear modest
Standing upright, using open gestures, and speaking clearly
Speaking extremely slowly to show careful thinking
Keeping a neutral, expressionless face
In intercultural communication, why should nonverbal cues be interpreted with caution?
The same nonverbal behavior may have different meanings in different cultures
Body language is identical across cultures
Nonverbal communication has little impact
Verbal communication is always more reliable
A student attends a job interview in casual clothes, assuming creativity is valued. The interviewer questions the student’s professionalism.
Kinesics
Artifactual communication
Paralanguage
Chronemics
Maria nods frequently to show she is listening. Her teammate assumes she agrees with everything said. What does this case illustrate?
Nodding universally means agreement
Non-verbal communication cannot regulate interaction
Non-verbal cues may be interpreted differently across cultures
Verbal messages always clarify meaning
In an online negotiation, one party keeps their camera off, leading the other side to feel uneasy.
What is the primary impact of non-verbal communication here?
Verbal messages ensure trust
Lack of visual cues reduces relational trust
Power dynamics are irrelevant online
Non-verbal communication disappears in virtual settings
A speaker’s calm tone and open posture increase audience trust despite complex content.
What does this illustrate about non-verbal communication?
It primarily affects grammatical accuracy
It has little impact on perception
It replaces verbal communication
It strongly shapes relational meaning and credibility
A student correctly interprets unfamiliar non-verbal cues by observing context before judging.
This best demonstrates:
Ethnocentrism
Cultural stereotyping
Intercultural communication competence
Non-verbal neutrality
A listener nods and leans forward to encourage a speaker to continue.
Which function is illustrated?
Substituting
Regulating
Contradicting
Masking
