WorksheetsChapter 9 Communication in the Workplace Review
Total questions: 20
Worksheet time: 10mins
What are the two aspects of nonverbal communication?
Which of the following is an appropriate Subject to put in the Subject Line of an email?
How do we communicate using technology in the workplace?
Which of the following is an appropriate greeting for an email?
In what three ways do we express body language?
What should you begin your email with? (when writing your email)
Which of the following is not a role of communication?
Which of the following is not an aspect of communication?
What goes at the end of your email?
Which of the following is an appropriate signature for an email?
True or False: The role of technology in the workplace is to offer an alternative and to assist in how we communicate in the workplace.
True or False: In the workplace, you should always proofread your emails and text messages before you send them.
True or False: When talking on the phone in the workplace, you should never be aware of your voice’s volume, tone, pitch, and speed.
True or False: We do not use social media in the workplace to network with coworkers and share work-related accomplishments.
Which of the following is considered a formal way to end an email?
Best regards,
Later!
Peace out,
Catch you soon,
True or False: Using emojis in professional workplace emails is generally recommended.
True
False
Which of the following is an example of effective workplace communication?
Using slang in all communications
Responding promptly and clearly to messages
Sending incomplete information
Ignoring emails from coworkers
Which of the following is a good practice when replying to a work email?
Reply with a brief 'ok' and no further details
Respond with a clear and complete answer to all questions
Ignore the email if you are busy
Forward the email to everyone in the company
True or False: Using professional language in workplace communication helps maintain respect and clarity.
True
False
Which of the following is an example of nonverbal communication in the workplace?
Writing an email
Sending a text message
Making eye contact during a meeting
Leaving a voicemail
