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WorksheetsChapter 3 Practice Test (Lesson 3.1-3.3)
Total questions: 13
Worksheet time: 7mins
When people _____, they work together to think and talk through a solution to a conflict.
collaborate
compete
ignore
argue
Serious or difficult conflicts can benefit from a neutral _____ to help the conflicting parties reach an agreement.
mediator
participant
observer
adversary
Effective communication requires active listening skills.
True
False
Trying to resolve a conflict will destroy a relationship or make the conflict worse.
True
False
Which of the following examples is a form of verbal communication?
facial expressions
social media posts
volume of voice
B and C
One way to clearly express your needs and preferences is by ____.
dropping subtle hints
assuming others know how you feel
agreeing with something to avoid conflict
showing respect and seeking clarity
When mediators act as neutral third parties, they ____.
ensure one person is heard primarily
make the people involved work to find their own solutions
clarify communication
All of the above.
16. motivation to do an activity or take on certain qualities
conflict
feedback
misunderstanding
pressure
If 5,000 teens took this survey, how many witnessed conflict on social media? How many did not?
3,500 witnessed conflict; 1,500 did not
2,500 witnessed conflict; 2,500 did not
4,000 witnessed conflict; 1,000 did not
1,000 witnessed conflict; 4,000 did not
Building healthy, respectful relationships can help you handle peer pressure by:
Giving you support and confidence to make your own choices.
Making you more likely to follow the crowd.
Encouraging you to ignore your own values.
Increasing your chances of being pressured.
Which of the following is an example of nonverbal communication?
Text messages
Gestures
Written letters
Phone calls
Active listening involves which of the following behaviors?
Interrupting frequently
Making eye contact and asking questions
Thinking about your response while the other person talks
Ignoring the speaker
What is the main purpose of using a mediator in conflict resolution?
To help both parties communicate and reach an agreement
To take sides in the argument
To escalate the disagreement
To ignore the conflict
