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ServSafe Manager Diagnostic

Total questions: 65

Worksheet time: 33mins

Name
Class
Date
1.

A cook finishes trimming raw pork at a prep sink, rinses their hands under running water for 5 seconds, dries them on a cloth towel, and begins assembling ready-to-eat wraps. Which failure presents the greatest immediate hazard?

a)

Using the prep sink

b)

Drying hands on cloth towel

c)

Touching RTE food

d)

Failure to properly wash hands with soap for required time

2.

Which thermometer is best for checking the internal temperature of a hamburger patty?

a)

Infrared thermometer

b)

Air probe thermometer

c)

Penetration probe thermometer

d)

Surface thermometer strip

3.

A food handler reports diarrhea but says they feel better and want to wash dishes only. What must management do?

a)

Allow dishwashing

b)

Restrict from food prep

c)

Exclude from the operation

d)

Allow if gloved

4.

A food handler slices cantaloupe, rinses knife under hot water, then cuts bread. What hazard remains?

a)

Biological

b)

Physical

c)

Chemical

d)

Allergen

5.

Vacuum-packed fish is thawed in refrigeration while still sealed. Why is this dangerous?

a)

Risk of botulism toxin

b)

Temperature abuse

c)

Fish dries out

d)

Risk of ciguatera toxin

6.

Which situation requires contacting the regulatory authority?

a)

Employee has a sore throat and fever

b)

Employee vomited yesterday

c)

Employee has Hepatits A

d)

Employee has Influenza A

7.

A food handler finishes cleaning a prep table, then immediately begins slicing deli meat without testing the sanitizer. What should the manager do?

a)

Allow prep to continue

b)

Have surface air dry

c)

Test sanitizer concentration

d)

Rewash with hot water

8.

Which situation is MOST likely to cause receiving temperature violation?

a)

Canned beans at 70°F

b)

Frozen food at 0°F

c)

Milk at 39°F

d)

Shell eggs at 50°F

9.

A cook cools soup from 135°F to 70°F in 1 hour, then leaves it at room temperature for 3 hours. What action is required?

a)

Discard the soup

b)

Reheat and serve

c)

Return to refrigerator

d)

Add ice to cool

10.

A delivery of milk arrives at 45°F. What should the manager do?

a)

Accept the delivery

b)

Reject the delivery

c)

Use within 24 hours

d)

Chill before storing

11.

A cook reheats chili to 140°F and places it on a steam table. What should the manager instruct?

a)

Add hot water

b)

Serve immediately

c)

Reheat to 165°F

d)

Stir every hour

12.

Which pathogen is most commonly linked with deli meats and soft cheeses?

a)

Norovirus from fecal-oral contamination

b)

Listeria monocytogenes from cold growth ability

c)

Clostridium perfringens from reheating failures

d)

Shigella spp. from bare-hand contact issues

13.

What condition makes thawing fish under running water acceptable?

a)

Water is at 90°F to speed the thawing process

b)

Fish is stored on the top shelf during thawing

c)

Sink is used only for thawing during service

d)

Water temperature is 70°F or lower throughout

14.

Scombroid poisoning is most commonly linked to:

a)

Cooked rice held at room temperature too long

b)

Raw oysters harvested from unsafe waters

c)

Time-temperature abused tuna or mahi-mahi

d)

Undercooked ground beef cooked to 145°F

15.

Cold TCS food held without temperature control may be held up to:

a)

2 hours as long as it starts at 41°F or lower

b)

6 hours if it never exceeds 70°F during holding

c)

8 hours if it is labeled with a discard time

d)

4 hours if it starts at 45°F or lower

16.

Which is an example of active managerial control?

a)

Checking deliveries only when staffing permits

b)

Allowing food handlers to decide when to glove

c)

Posting a handwashing sign near the restroom

d)

Using policies and training to control risk factors

17.

Which fish is commonly linked to ciguatera toxin?

a)

Salmon from cold waters

b)

Barracuda from tropical reef areas

c)

Cod from deep-water sources

d)

Haddock from fresh-water sources

18.

What is the minimum internal temperature for ground beef?

a)

145°F for 15 seconds

b)

165°F for 15 seconds

c)

155°F for 15 seconds

d)

135°F for 15 seconds

19.

Which process requires a HACCP plan under typical rules?

a)

Packaging fresh juice for later sale in-house

b)

Cooling soup using shallow metal pans

c)

Reheating chili to 165°F for 15 seconds

d)

Cooking chicken breasts to 165°F for 15 seconds

20.

What is the first step when developing a HACCP plan?

a)

Establish monitoring procedures for CCPs

b)

Determine corrective actions for critical limits

c)

Verify that the plan is working as designed

d)

Conduct a hazard analysis of the process

21.

What minimum wash-water temperature is used for manual dishwashing?

a)

70°F to prevent protein setting

b)

90°F to protect hands from burns

c)

110°F to support detergent effectiveness

d)

140°F to replace the need for sanitizing

22.

Which is part of a food defense program?

a)

Monitoring cooking temps every two hours

b)

Restricting access to prep and storage areas

c)

Recording cooler temps at the start of shift

d)

Posting allergen reminders on the prep table

23.

Foil-wrapped baked potatoes are commonly linked to:

a)

Norovirus infection from poor handwashing

b)

Salmonella infection from undercooking

c)

Botulism from anaerobic growth conditions

d)

Hepatitis A infection from fecal exposure

24.

Hot TCS food held without temperature control may be held up to:

a)

6 hours if it starts at 135°F or higher

b)

2 hours if it starts at 140°F or higher

c)

8 hours if it is stirred every 30 minutes

d)

4 hours if it starts at 135°F or higher

25.

Food-contact surfaces in constant use must be cleaned and sanitized at least every:

a)

2 hours during service

b)

4 hours during constant use

c)

6 hours during constant use

d)

8 hours during constant use

26.

Which is a required crisis management activity?

a)

Ignoring small incidents to reduce panic

b)

Identifying risks and planning responses ahead

c)

Waiting for inspectors to direct all actions

d)

Storing crisis documents off-site only

27.

Flooring in food prep areas should be:

a)

Smooth, durable, and easy to clean

b)

Painted wood to reduce cost and repairs

c)

Textured carpet for noise and comfort

d)

Absorbent to reduce slippery conditions

28.

A high-temperature dishmachine must reach a final rinse of at least:

a)

165°F at the manifold

b)

171°F at the surface

c)

180°F at the manifold

d)

212°F at the surface

29.

The “Big 8” allergen that must be declared includes:

a)

Corn

b)

Strawberries

c)

Wheat

d)

Garlic

30.

Which is a biological toxin (not a pathogen)?

a)

Glass fragments in a beverage

b)

Soap residue on a cutting board

c)

Histamine formed in time-abused fish

d)

Salmonella from raw poultry juices

31.

An IPM prevention step includes:

a)

Spraying pesticides in prep areas daily

b)

Sealing cracks and keeping doors closed tightly

c)

Leaving back doors open for ventilation

d)

Storing food on the floor in sealed cases

32.

Ready-to-eat TCS food held >24 hours must be:

a)

Served only to staff meals

b)

Labeled with receiving temperature

c)

Date marked with discard information

d)

Frozen immediately with no labeling

33.

Which illness is most associated with poor handwashing?

a)

Clostridium botulinum illness from anaerobic growth

b)

Norovirus illness from fecal-oral transmission

c)

Listeriosis illness from refrigerated growth

d)

Parasite illness from undercooked pork

34.

Which pathogen requires manager notification to the regulatory authority when diagnosed?

a)

Staphylococcus aureus

b)

Bacillus cereus

c)

Salmonella Typhi

d)

Clostridium perfringens

35.

A food handler has an infected wound on the hand. What is acceptable?

a)

Work normally if the wound is uncovered

b)

Work normally if the wound is bandaged only

c)

Cover with an impermeable cover and a glove

d)

Transfer the worker to food prep only

36.

Live shellfish tags must be kept for at least:

a)

7 days from receipt date

b)

90 days from the date the container is emptied

c)

30 days from harvest date

d)

180 days from receipt date

37.

What is the minimum reheating temperature for TCS food for hot holding?

a)

145°F within 2 hours

b)

155°F within 4 hours

c)

165°F within 2 hours

d)

135°F within 6 hours

38.

When using time as a control, what must be done?

a)

Hold food at 41°F and monitor humidity

b)

Mark the discard time and discard when reached

c)

Stir food every 30 minutes during holding

d)

Cover food tightly and keep off the floor

39.

Which is a correct bare-hand contact policy approach?

a)

Bare-hand contact is allowed if hands are rinsed

b)

Bare-hand contact is allowed if the food is cooked

c)

Bare-hand contact is limited unless approved controls exist

d)

Bare-hand contact is required for all ready-to-eat foods

40.

Which practice prevents cross-contamination during storage?

a)

Store poultry above ready-to-eat salads

b)

Store ground beef above whole cuts of beef

c)

Store raw fish above washed produce

d)

Store raw poultry below all ready-to-eat food

41.

A food handler wipes a prep table with a cloth between tasks. What must be true?

a)

Cloth must be stored in sanitizer solution between uses

b)

Cloth must be stored dry between uses

c)

Cloth must be stored in an unlabeled chemical bucket

d)

Cloth must be stored on a hook near the hand sink

42.

Which is a correct garbage handling practice?

a)

Empty trash only at end of day to limit traffic

b)

Store garbage containers next to prep tables

c)

Keep trash receptacles covered and emptied as needed

d)

Rinse garbage containers in a handwashing sink

43.

Which is correct about hand antiseptics?

a)

They replace handwashing for all tasks

b)

They are required after every handwash

c)

They may be used after handwashing if allowed

d)

They are used instead of soap in the sink

44.

Which is correct about vomit/diarrhea clean-up?

a)

Use dish towels to wipe and launder later

b)

Use a written procedure and proper disinfectant approach

c)

Rinse with hot water and continue service immediately

d)

Use sanitizer only at standard food-contact strength

45.

Which is part of a food manager’s duties?

a)

Allowing employees to work while ill to avoid shortages

b)

Ignoring customer allergen questions unless asked twice

c)

Allowing bare-hand contact if the food is cold

d)

Ensuring staff follow policies for time-temperature control

46.

Which term describes a system that identifies hazards and controls them?

a)

FIFO

b)

MSDS

c)

HACCP

d)

SOP

47.

Which is a CCP for cooking chicken breasts?

a)

Labeling the delivery invoice

b)

Reaching 165°F internal temperature for 15 seconds

c)

Storing chicken on the bottom shelf

d)

Using separate cutting boards for raw products

48.

Which practice supports FIFO?

a)

Using oldest product first based on dates

b)

Storing all items alphabetically

c)

Freezing all items immediately upon receipt

d)

Stocking new items in front of old items

49.

Which is correct for using a probe thermometer?

a)

Insert into thickest part and avoid bone

b)

Calibrate once per month only

c)

Clean and sanitize between uses on different foods

d)

Insert into the surface only to avoid damage

50.

Which is correct for storing serving utensils?

a)

Store in standing water at any temperature

b)

Store on the countertop between uses

c)

Store in an unlabeled chemical bucket

d)

Store in the food with handle above the rim

51.

Which practice prevents contamination when carrying plates?

a)

Carry plates by the rim with bare hands

b)

Hold plates by the bottom or edge without touching food areas

c)

Stack plates with fingers on the eating surface

d)

Carry plates with a towel used for wiping counters

52.

In a 3-compartment sink, what is the correct order?

a)

Sanitize, wash, rinse, air-dry

b)

Rinse, wash, sanitize, towel-dry

c)

Wash, rinse, sanitize, air-dry

d)

Wash, sanitize, rinse, towel-dry

53.

Which is correct about pest control operators (PCOs)?

a)

Only managers may communicate with PCOs

b)

Food handlers should apply pesticides for speed

c)

PCOs should be licensed and their visits documented

d)

PCOs should spray when guests are present

54.

Which is correct for receiving shell eggs?

a)

Accept at 50°F if shells are clean

b)

Accept at 45°F or lower

c)

Accept at 41°F only if pasteurized

d)

Accept at any temperature if refrigerated later

55.

Which is correct about Salmonella Typhi?

a)

Most linked to poultry and eggs

b)

Often linked to ready-to-eat food and poor hygiene

c)

Forms toxin in time-abused rice

d)

Associated mainly with deli meats

56.

Which is correct about Listeria monocytogenes?

a)

Cannot grow in refrigeration temperatures

b)

Only found in raw poultry products

c)

Destroyed by freezing for 24 hours

d)

Can grow slowly at refrigeration temperatures

57.

Which is correct about botulism?

a)

Associated with anaerobic conditions and improper temperature control

b)

Spread mainly from person to person

c)

Always caused by improperly canned foods

d)

Most associated with unwashed produce

58.

Which is correct about thermometer calibration?

a)

Calibration is unnecessary for digital probes

b)

Calibration is required only for new thermometers

c)

Calibrate regularly or when dropped or damaged

d)

Calibrate only when inspection is scheduled

59.

Which describes controlling the temperature danger zone?

a)

Keep food between 50°F and 125°F

b)

Limit time food spends between 41°F and 135°F

c)

Keep food between 32°F and 70°F

d)

Limit time food spends between 70°F and 165°F

60.

A guest becomes ill after eating grilled reef fish. The fish had no off-odor and was cooked thoroughly. Which hazard is most likely responsible?

a)

Scombroid toxin from improper cold holding

b)

Salmonella from cross-contamination

c)

Ciguatera toxin from a large predatory reef fish

d)

Parasites that survived inadequate cooking

61.

Which food must be rejected at receiving?

a)

Shell eggs at 44°F

b)

Milk at 45°F

c)

Hot TCS food at 130°F

d)

Frozen fish at 2°F

62.

In a walk-in cooler, which item should be stored directly ABOVE raw chicken?

a)

Ready-to-eat cheesecake

b)

Raw ground beef

c)

Raw poultry stuffing mix

d)

Salmon

63.

A prep table is used continuously to slice deli meat. How often must it be cleaned and sanitized?

a)

2 hours

b)

3 hours

c)

4 hours

d)

6 hours

64.

Ready-to-eat TCS tuna salad is made on April 4 and held at 41°F. What is the discard date?

a)

April 9

b)

April 10

c)

April 11

d)

April 12

65.

A food handler wipes a counter with a cloth stored on the prep table between uses. What is the correct practice?

a)

Store wiping cloths in sanitizer between uses

b)

Store wiping cloths in clean water between uses

c)

Store wiping cloths in a dry container between uses

d)

Store wiping cloths in a hand sink between uses