WorksheetsCEO Mode Test 1 Review
Total questions: 40
Worksheet time: 22mins
Name
Class
Date
1.
A leadership style where the leader makes decisions alone is called __________ leadership.
4 lines
2.
In a __________ organizational structure, employees are grouped by departments like HR, sales, and operations.
4 lines
3.
In a matrix structure, employees may report to two __________.
4 lines
4.
A conflict resolution strategy where both sides give up something is called __________.
4 lines
5.
You are team leader. Two employees argue about who should present the report. What are TWO steps you would take to resolve it? Sentence Frame: First I would ________. Then I would ________.
4 lines
6.
Explain one benefit AND one challenge of a matrix management structure.
4 lines
7.
A manager keeps giving orders but never explains the ‘why.’ Which leadership style does this sound like and how could it impact the team?
4 lines
8.
Describe a time when avoiding conflict is NOT a good choice at work or school. Explain why.
4 lines
9.
Which leadership style focuses on inspiring people with a clear vision?
a)
Transformational
b)
Autocratic
c)
Laissez-faire
d)
Democratic
10.
A leader who lets the team work independently and gives little direction is using which style?
a)
Laissez-faire
b)
Autocratic
c)
Transactional
d)
Democratic
11.
Which leadership style is MOST effective when quick decisions are needed in an emergency?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
d)
Coaching
12.
In a democratic style, the leader usually…
a)
asks for input before deciding
b)
avoids decisions completely
c)
rewards only with money
d)
gives no feedback
13.
Which management structure is MOST likely in a small start-up with few managers?
a)
Flat
b)
Divisional
c)
Matrix
d)
Functional
14.
A divisional structure is organized by…
a)
product lines or regions
b)
job functions
c)
one boss for everyone
d)
random teams
15.
Which structure often uses project teams with shared authority?
a)
Matrix
b)
Functional
c)
Flat
d)
Sole proprietorship
16.
In a functional structure, who usually shares specialized skills like accounting?
a)
one accounting department supports all teams
b)
each product team has its own separate accounting
c)
customers do the accounting
d)
no one tracks finances
17.
A clear chain of command helps reduce…
a)
confusion about who to ask
b)
teamwork
c)
communication
d)
responsibility
18.
Which is a key difference between a manager and a leader?
a)
Managers plan/organize; leaders inspire/guide
b)
Managers never communicate; leaders always communicate
c)
Managers avoid rules; leaders enforce rules
d)
Managers take risks; leaders avoid risks
19.
Which is an example of constructive feedback?
a)
“Your slide is clear; add one example to strengthen it.”
b)
“That was terrible.”
c)
“You always mess up.”
d)
Saying nothing.
20.
What does active listening look like?
a)
making eye contact and paraphrasing
b)
planning your reply while they talk
c)
interrupting to correct them
d)
checking your phone
21.
Which communication habit MOST often causes conflict?
a)
assuming meaning instead of asking
b)
summarizing decisions
c)
using respectful tone
d)
clarifying expectations
22.
When a team sets norms at the start of a project, the main purpose is to…
a)
agree on expectations and roles
b)
avoid doing any work
c)
choose a winner early
d)
make the project longer
23.
Which is the best first step when a disagreement starts getting heated?
a)
pause and cool down
b)
post about it online
c)
raise your voice
d)
walk away forever
24.
A ‘win-win’ solution is most closely connected to which conflict strategy?
a)
collaboration
b)
avoidance
c)
competing
d)
smoothing
25.
Which conflict strategy means you put the relationship first and give in?
a)
accommodating
b)
compromising
c)
competing
d)
collaborating
26.
Which conflict strategy is best when the issue is small and time is limited?
a)
compromise
b)
collaboration
c)
competing
d)
stonewalling
27.
Which is an example of a ‘competing’ approach?
a)
“We’re doing it my way because I’m in charge.”
b)
“Let’s find a solution we both like.”
c)
“I’ll do whatever you want.”
d)
“Let’s talk later when we’re calm.”
28.
Which approach often makes problems worse over time?
a)
avoidance
b)
collaboration
c)
active listening
d)
using I-statements
29.
An I-statement is BEST exampled by…
a)
“I feel frustrated when the deadline changes.”
b)
“You never do your job.”
c)
“Everyone thinks you’re wrong.”
d)
“Stop being annoying.”
30.
What is the main goal of mediation?
a)
help both sides reach agreement with a neutral helper
b)
decide who is guilty
c)
punish one person
d)
avoid talking
31.
Which is a sign of a healthy workplace culture?
a)
people address issues respectfully
b)
people avoid all feedback
c)
only one person talks
d)
mistakes are always punished
32.
If roles are unclear, which problem is MOST likely?
a)
duplicated work or missed tasks
b)
perfect teamwork every time
c)
no deadlines
d)
more free time
33.
A manager using transactional leadership is most likely to…
a)
reward meeting goals and correct mistakes
b)
ignore results
c)
ask for votes on every decision
d)
never set expectations
34.
Which choice best matches ‘coaching’ leadership?
a)
developing people through guidance and feedback
b)
making all decisions alone
c)
avoiding conflict at all costs
d)
focusing only on rules
35.
In a matrix team, a common source of conflict is…
a)
different directions from two supervisors
b)
too few skills available
c)
no deadlines exist
d)
no projects happen
36.
Which is the BEST example of professional tone?
a)
calm words and respectful volume
b)
sarcastic comments
c)
name-calling
d)
eye-rolling
37.
In conflict situations, what does it mean when escalation occurs?
a)
the disagreement intensifies
b)
the issue is resolved quickly
c)
the problem is overlooked
d)
the situation becomes humorous
38.
Which step belongs in a conflict resolution plan?
a)
identify the problem clearly
b)
spread rumors
c)
assign blame first
d)
avoid the person
39.
A fair solution should be…
a)
clear, realistic, and agreed on
b)
secret and confusing
c)
only good for one person
d)
based on guesses
40.
After an agreement is made, the best next step is to…
a)
check in later to make sure it’s working
b)
pretend it never happened
c)
punish everyone
d)
change the topic forever
100 %
