Strategic IT in Business

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What is IT governance and why is it important?

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IT governance is a framework that aligns IT strategy with business goals, ensuring effective management of IT resources and risks.

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List three key components of effective IT governance.

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Strategic alignment, risk management, performance measurement

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What are the main goals of digital transformation strategies?

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Enhance operational efficiency, improve customer experience, foster innovation, enable data-driven decision-making.

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How can businesses measure the success of their digital transformation?

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By evaluating KPIs like customer satisfaction, operational efficiency, revenue growth, and digital adoption rates.

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What are the advantages of adopting cloud computing?

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Cost savings, scalability, flexibility, improved collaboration, automatic updates, enhanced security.

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Explain the difference between public, private, and hybrid cloud models.

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Public cloud: shared services over the internet; Private cloud: dedicated to one organization; Hybrid cloud: a mix of both.

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How does cloud computing enhance business agility?

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Cloud computing enhances business agility by enabling rapid resource scaling and deployment.

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What role does data analytics play in decision-making?

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Data analytics plays a crucial role in enhancing decision-making by providing data-driven insights and predictions.

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Identify two types of data analytics used in business.

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Descriptive analytics, Predictive analytics

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What are the current trends in e-commerce technology?

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Artificial intelligence, augmented reality, mobile commerce, blockchain, and omnichannel retail.