Chap 1.11: Management Skills

Front

Management skills include

Back

-Communication
-Delegation
-Planning
-Leadership
-Decision-making
-Interpersonal skills.

Front

Planning

Back

the process of determining a business's objectives and establishing strategies to achieve them.

Front

Decision-making

Back

The skill of selecting a suitable course of action from a range of plausible options. It can be centralized or decentralized, involving managers and employees in the process.

Front

Communication

Back

The skill of effectively transferring information from one party to another. It involves providing feedback, listening to employee input, and ensuring business objectives are communicated clearly.

Front

Delegation

Back

The skill of assigning work tasks and authority to other employees who are further down in a business’s hierarchical structure. It involves transferring responsibility while ensuring tasks are completed to a standard.

Front

Interpersonal Skills

Back

Interpersonal skills involve creating positive interactions with employees to foster beneficial professional relationships. They are essential for achieving business objectives and enhancing employee satisfaction.

Front

Leadership Skills

Back

Leadership is the skill of motivating others to achieve business objectives. Managers act as role models, setting standards for conduct and behavior, and sharing the business's vision to inspire employees.