Chapter 5-Staffing, Leading, and Controlling Assessment

Front

The first step in an effective change process is to carefully plan for the change.

Back

True

Front

Reviewing performance is part of the controlling function.

Back

True

Front

Staffing focuses on finding the right individual who can perform the work.

Back

True

Front

Effectiveness of a work team is the responsibility of team members; managers cannot influence its success.

Back

False

Front

Leading involves developing plans and helping employees to work effectively.

Back

True

Front

According to Maslow, people must satisfy their need for esteem before social needs motivate them.

Back

False

Front

Before a team can be effective, members must clearly understand the activities to be completed.

Back

True

Front

If change is effective, it cannot have negative effects on employees.

Back

False

Front

The difference between current performance and the standard is profit.

Back

False

Front

Standards should be revised when it is clear they will not accurately reflect performance and when attempts to improve performance have not been successful.

Back

True