12 - PR - FORMS

Front

What is the name for the system we submit Research Request forms through?

Back

Customer Request Database

Front

True or False: You would fill out the Phone Call Opt Out form when the customer no longer wants to receive calls from us.

Back

FALSE

Answer explanation

FALSE

You don’t fill out the Phone Call Opt Out Form it is only there as a reminder of what to do in Spectrum to make it so customer does not receive Robo Calls from us.

Front

What form would you submit when the customer called to provide their Yearbook pose selection?

Back

Yearbook Pose Confirmation Form

Front

When would you submit a Research Request for Photographer Complaint?

Back

When the customer states the photographer made inappropriate comments.

Front

What Research Request reason would you select when a customer is wanting to see about retakes?

Back

Appointment Scheduling Complaint